Core Insights - Aurora Mobile's subsidiary SendCloud has successfully supported DHgate during a significant increase in U.S. users, helping it achieve the 2 position on the U.S. App Store Free iPhone Apps Ranking, only behind ChatGPT [1][4] Company Overview - Aurora Mobile, founded in 2011, is a leading provider of customer engagement and marketing technology services in China, focusing on stable and efficient messaging services [7] - DHgate, established in 2004, is a prominent Chinese cross-border B2B marketplace that connects global buyers with Chinese manufacturers for small-batch wholesale [2] Industry Trends - The surge in DHgate's popularity in the U.S. emphasizes the importance of direct connections between Chinese factories and international consumers, facilitating easier access to goods [3] - The growth of Chinese cross-border e-commerce highlights the necessity for seamless, AI-powered customer engagement solutions to succeed in dynamic international markets [5] Technological Capabilities - SendCloud's robust API integration allowed DHgate to manage increased user load effectively, maintaining stable customer communication and fostering customer loyalty [4] - EngageLab, leveraging SendCloud's infrastructure, provides advanced customer engagement solutions tailored for global e-commerce challenges, supporting businesses in over 220 countries and regions [6][8] Performance Metrics - Aurora Mobile boasts over 90% email deliverability, a 99% inbox placement rate, and a 40% email open rate, significantly outperforming industry benchmarks [7]

Company Overview - Aurora Mobile's subsidiary, SendCloud, facilitated customer communication for DHgate during a significant user surge in the U.S. market, leading to DHgate ranking 2 on the U.S. App Store Free iPhone Apps, only behind ChatGPT [1] - DHgate, established in 2004, is a prominent Chinese cross-border B2B marketplace that connects global buyers, mainly SMBs and retailers, directly with Chinese manufacturers for small-batch wholesale [2] - The recent surge in U.S. users emphasizes DHgate's role in connecting Chinese factories and suppliers with international consumers, providing easier access to goods directly from the source [2] Performance and Achievements - SendCloud played a vital role in managing the increased user load for DHgate, ensuring stable customer communication and enabling the nurturing of customer relationships, loyalty, and sustainable growth [3] - EngageLab's omnichannel solutions, built on SendCloud's email infrastructure, enhance customer engagement for businesses facing global e-commerce challenges [4] Industry Insights - The rise of Chinese cross-border e-commerce highlights the necessity for seamless, AI-powered customer engagement to succeed in dynamic international markets [4] - EngageLab offers a comprehensive suite of omnichannel customer engagement solutions, supporting businesses in over 220 countries and regions, delivering over 1 million messages per second [5] Technical Capabilities - EngageLab maintains over 90% email deliverability and a 99% inbox placement rate, significantly exceeding industry standards [7] - The company utilizes AI-driven marketing automation for personalized campaigns, catering to various client segments, and operates with a global infrastructure that includes 5 nodes for low-latency communication [8]

近日，中国头部跨境B2B电商平台敦煌网App单日下载量突破651万次，创下环比30日平均增长940%的 纪录，一举超越Google、TurboTax(美国税务软件)等国际巨头，登顶美国App Store免费应用榜第二位， 仅次于ChatGPT。中国领先的开发者服务提供商极光(NASDAQ:JG)旗下邮件服务平台闪达 (SendCloud)，凭借其专业邮件服务能力，为敦煌网搭建了稳定的全球用户沟通桥梁。 短视频引爆供应链革命 中国制造直击海外消费痛点 创立于2004年的敦煌网(DHgate)是中国领先的跨境电子商务平台之一，尤其在连接中小企业(B2B)方面 扮演着重要角色。凭借多年的运营经验和对供应链的整合能力，敦煌网提供了覆盖众多品类的丰富货 源，让全球的中小零售商可以直接从中国的供应商和制造商那里采购商品。近期，敦煌网在美国等海外 市场的用户增长显著，这进一步凸显了其核心价值：有效促进中国工厂和供应商与海外消费者的直接对 接，让全球买家能更便捷地接触到源头好货。 闪达邮件服务技术赋能 构建全球化触达 对于需要大规模、高效率触达全球用户的电商平台而言，稳定可靠的邮件沟通至关重要。极光旗下闪达 提供专业的邮件服 ...