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Sam Meckey Named President of WestCX
Globenewswireยท 2025-04-28 13:00
Core Viewpoint - West Technology Group, LLC has appointed Sam Meckey as President of its WestCX business unit, aiming to enhance its leadership in technology-enabled services [1][4]. Group 1: Leadership Appointment - Sam Meckey has extensive experience in the healthcare industry, previously serving as CEO of UpHealth and leading the healthcare business at EXL Services [2]. - Meckey's background includes significant roles at Optum, where he managed a $1 billion global BPO/ITO business [2]. - His educational qualifications include a BS in Economics from the United States Naval Academy, an MS in Aerospace Operations from Embry-Riddle Aeronautical University, and an MBA from Harvard Business School [2]. Group 2: Business Unit Overview - WestCX provides AI-driven omnichannel solutions that enhance customer interactions and optimize engagement, leading to improved efficiency and customer satisfaction [3]. - The WestCX unit encompasses the TeleVox and Mosaicx brands, indicating a focus on innovative technology solutions [3]. Group 3: Company Background - West Technology Group is a cloud-based global technology partner, facilitating critical connections for clients worldwide [5]. - The company operates in multiple regions, including the United States, Canada, Europe, Asia Pacific, and Latin America, showcasing its global reach [6]. - West is controlled by affiliates of certain funds managed by Apollo Global Management, Inc. [6].