Core & Main (NYSE:CNM) Q3 2026 Earnings Call December 09, 2025 07:30 AM ET Company ParticipantsRobyn Bradbury - CFOGlenn Floyd - Director of Investor RelationsNigel Coe - Managing DirectorSam Reid - Executive Director of Equity ResearchMark Witkowski - CEOMatt Johnson - Associate Director of Equity ResearchJoe Ritchie - Managing DirectorPatrick Baumann - Managing DirectorConference Call ParticipantsMatthew Bouley - Senior Equity Research AnalystBrian Biros - Equity AnalystDavid Manthey - Senior Research Ana ...

Core & Main (NYSE:CNM) Q3 2026 Earnings Call December 09, 2025 07:30 AM ET Speaker0Hello and welcome to the Core & Main Q3 2025 earnings call. My name is Alex, and I'll be coordinating today's call. If you'd like to ask a question at the end of the presentation, please press star followed by one on your telephone keypad. I'll now hand it over to Glenn Floyd, Director of Investor Relations. Please go ahead.Speaker2Good morning, and thank you for joining us. I'm Glenn Floyd, Director of Investor Relations at ...

Financial Data and Key Metrics Changes - Total revenue for Q3 Fiscal 2026 was $120.3 million, representing a 13% year-over-year increase [12] - Adjusted EBITDA reached $29.1 million, an increase of $19 million year-over-year and $7 million quarter-over-quarter, with an all-time high adjusted EBITDA margin of 24% [12][13] - Net income was $4.3 million, marking the second consecutive quarter of positive net income [14] - Cash and cash equivalents at the end of the quarter were $106.4 million, up from $98.3 million in the prior quarter [15] Business Line Data and Key Metrics Changes - Average Healthcare Services Clients (AHSCs) increased to 4,520, up by 53 from the prior quarter, with expectations to reach 4,500 for the full fiscal year [13] - Total revenue per AHSC was $26,622, a 6% increase year-over-year [14] Market Data and Key Metrics Changes - The company expects to add approximately 80 AHSCs annually through the AccessOne acquisition, which manages a portfolio of approximately $450 million [17] - AccessOne's blended take rate averages 4%-12% on its managed portfolio, depending on the provider type and program mix [17] Company Strategy and Development Direction - The company is focusing on provider financing and healthcare provider marketing as new growth areas, aiming to enhance stakeholder value [7][8] - The acquisition of AccessOne is seen as a significant growth lever, addressing the financial risks faced by healthcare providers due to rising patient financial responsibility [8][10] - The company aims to leverage its existing relationships and infrastructure to participate in the multi-billion dollar healthcare provider marketing opportunity [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth potential of AccessOne and plans to invest in its go-to-market strategy [24][25] - The updated revenue outlook for fiscal 2026 is projected to be between $479 million and $481 million, reflecting contributions from AccessOne [18] - For fiscal 2027, the company anticipates revenue in the range of $545 million to $559 million, with AccessOne contributing approximately 6.5% [21] Other Important Information - The company has achieved positive operating cash flow and free cash flow for five consecutive quarters [15] - The AccessOne acquisition was funded with approximately $53 million in cash and a $110 million secured bridge loan [16] Q&A Session Summary Question: Growth potential for AccessOne - Management indicated that AccessOne's product needs investment before it can be offered to the majority of existing clients, with plans to invest in go-to-market strategies [24][25] Question: Financing and loan refinancing - Management is actively looking to replace the bridge loan and is confident in the demand for financing options [29] Question: AHSC growth strategy - Management highlighted that the provider side is seeing strong demand for intake and AI offerings, while Network Solutions and new offerings are expected to drive growth [30] Question: Core organic growth expectations - Management expects core organic growth to be in the mid-single-digit percentage range for fiscal 2027, with Network Solutions anticipated to grow the fastest [32][34] Question: HCP marketing initiative - Management confirmed that they have started selling the HCP marketing offering to select clients and expect it to generate incremental revenue [41] Question: Updated guidance concerns - Management clarified that the updated guidance reflects a more measured approach to Network Solutions due to market fluidity [43][46] Question: AccessOne's funded and unfunded models - Management emphasized AccessOne's flexibility in offering various funding models to meet client needs and expected to learn which offerings resonate best with clients [50] Question: DTC advertising impact - Management acknowledged that political issues around DTC advertising contribute to market fluidity but expressed confidence in their long-term positioning [54][56] Question: MediFind's competitive advantages - Management highlighted MediFind's focus on connecting patients with the right specialists without the need for paid leads, enhancing its competitive position [62]

Financial Data and Key Metrics Changes - Revenue for Q3 2026 reached $67.6 million, a 4% year-over-year increase, with annual exit recurring revenue at $242.7 million, also up 4% year-over-year [8][17] - Non-GAAP net income increased to $7.7 million, a 68% year-over-year growth, and adjusted EBITDA rose to $8.6 million, representing 13% of total revenue, up from 11% in Q2 and 10% in Q1 [8][22] - Total operating expenses decreased to $34.2 million, down $1.4 million year-over-year, with sales and marketing expenses at 26% of total revenue [20][21] Business Line Data and Key Metrics Changes - Business subscription and services revenue accounted for 63% of total subscription and services revenue, up from 61% in the prior year quarter, with a 6% year-over-year growth [17][18] - Residential subscription and services revenue declined by 1% year-over-year [18] - The company added nine new resale partners in Q3, marking the strongest quarter to date for partner additions [10] Market Data and Key Metrics Changes - The company ended Q3 with 1,233,000 core users, a slight increase from 1,230,000 in Q2, with business users making up 42% of total core users [19] - The average revenue per user (ARPU) increased by 4% year-over-year to $15.82, driven by a higher mix of business users [19] Company Strategy and Development Direction - The company is focused on growth through acquisitions, having recently closed the acquisition of FluentStream and expecting to close on Phone.com soon, which will add over 165,000 users and $45 million in revenue annually [12][17] - The strategy includes leveraging synergies from acquisitions to enhance profitability and expand market reach, particularly in the small and medium-sized business segment [12][13] - The company plans to launch AI solutions early next year, enhancing its service offerings and targeting larger businesses [9][50] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth potential, citing strong customer engagement and a healthy pipeline for future installations despite some delays [40][66] - The company does not foresee economic sensitivity impacting its SMB business, indicating a stable operating environment [66] Other Important Information - The company generated $6.9 million in operating cash flow and $5.4 million in free cash flow during Q3, with total cash and investments at $21.7 million [22][23] - The company plans to use free cash flow to pay down acquisition-related debt more quickly [24] Q&A Session Summary Question: What drives the expected increase in profitability for fiscal Q4? - Management highlighted operating leverage, optimized sales and marketing spend, and lower-than-expected tariff impacts as key factors contributing to improved profitability [32] Question: What are the synergy expectations from the FluentStream and Phone.com acquisitions? - Management expects modest cost-side synergies from FluentStream and anticipates more significant overlaps and synergies with Phone.com post-acquisition [35][36] Question: What caused the guidance adjustment for the legacy business? - The adjustment was primarily due to delays in AirDial installations, reflecting the engagement with larger opportunities that require longer deployment times [40][41] Question: How does the company plan to integrate FluentStream? - The company intends to leverage FluentStream's existing strengths while optimizing operations and exploring vendor relationship opportunities [45][46] Question: What are the competitive dynamics in the hospitality sector? - The company is replacing legacy on-site PBX systems with its cloud solutions, maintaining a stable competitive landscape [73]

Financial Data and Key Metrics Changes - Total revenue for Q3 Fiscal 2026 was $120.3 million, representing a 13% year-over-year increase [12] - Adjusted EBITDA reached $29.1 million, an increase of $19 million year-over-year and $7 million quarter-over-quarter, with an all-time high adjusted EBITDA margin of 24% [12][13] - Net income was $4.3 million, marking the second consecutive quarter of positive net income [14] - Cash and cash equivalents at the end of the quarter were $106.4 million, up from $98.3 million in the prior quarter [15] Business Line Data and Key Metrics Changes - Average healthcare services clients (AHSCs) increased to 4,520, up by 53 from the prior quarter, with expectations to reach 4,500 for the full fiscal year [13] - Total revenue per AHSC was $26,622, a 6% year-over-year increase, reflecting a return to levels last seen in Q3 Fiscal 2022 [14] Market Data and Key Metrics Changes - The company is expanding into the provider financing market through the acquisition of AccessOne, which is expected to add approximately 80 AHSCs annually [17] - The healthcare provider marketing initiative is positioned to tap into a multi-billion dollar market opportunity [10] Company Strategy and Development Direction - The company aims to enhance stakeholder value through emerging products, particularly in provider financing and healthcare provider marketing [7][8] - The acquisition of AccessOne is seen as a significant growth lever, addressing the financial risks faced by healthcare providers due to rising patient financial responsibility [8][17] - The strategy includes leveraging existing relationships and infrastructure to engage both patients and healthcare providers effectively [10][11] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth potential of AccessOne and plans to invest in its go-to-market strategy [24][25] - The updated revenue outlook for Fiscal 2026 is projected to be between $479 million and $481 million, with adjusted EBITDA expected to range from $99 million to $101 million [18][19] - For Fiscal 2027, revenue is anticipated to be between $545 million and $559 million, with adjusted EBITDA expected to be between $125 million and $135 million [21] Other Important Information - The company has achieved positive operating cash flow and free cash flow for five consecutive quarters [15] - The AccessOne acquisition was funded with approximately $53 million in cash and a $110 million secured bridge loan [16] Q&A Session Summary Question: Growth potential for AccessOne - Management indicated that the product needs further investment before it can be offered to the majority of existing clients, with plans to invest in go-to-market strategies [24] Question: Financing and market conditions - Management is actively looking to refinance the bridge loan and is optimistic about the demand in the marketplace [29] Question: Core growth expectations for Fiscal 2027 - Management expects mid-single-digit growth in AHSCs, with network solutions anticipated to grow the fastest [32][34] Question: HCP marketing initiative - The company has started selling the HCP marketing offering to select clients, expecting it to generate incremental revenue [40][41] Question: Updated guidance concerns - Management clarified that the updated guidance reflects a more measured approach to network solutions due to market fluidity [43][46] Question: AccessOne's offerings and demand - Management highlighted AccessOne's flexibility in offering various funding models to meet client needs, with expectations for growth in the coming years [50] Question: Share buyback considerations - Management acknowledged the consideration of a share buyback program but emphasized the priority of debt repayment and investment opportunities [80]

Financial Data and Key Metrics Changes - Total revenue for Q3 Fiscal 2026 was $120.3 million, representing a 13% year-over-year increase [11] - Adjusted EBITDA reached $29.1 million, an increase of $19 million year-over-year and $7 million quarter-over-quarter, with an all-time high adjusted EBITDA margin of 24% [11] - Net income was $4.3 million, marking the second consecutive quarter of positive net income [12] - Cash and cash equivalents at the end of the quarter were $106.4 million, up from $98.3 million in the prior quarter [14] - Operating cash flow was $15.5 million, up $9.7 million year-over-year, and free cash flow was $8.8 million, up $7.2 million year-over-year [14] Business Line Data and Key Metrics Changes - Average healthcare services clients (AHSCs) increased to 4,520, up by 53 from the prior quarter [11] - Total revenue per AHSC was $26,622, a 6% increase year-over-year [12] Market Data and Key Metrics Changes - The company expects to add approximately 80 AHSCs annually through the AccessOne acquisition, which manages a portfolio of approximately $450 million [16] - The blended take rate for AccessOne's managed portfolio averages 4%-12% depending on the provider type and program mix [16] Company Strategy and Development Direction - The company is focusing on provider financing and healthcare provider marketing as new growth areas [6][8] - The acquisition of AccessOne is seen as a significant growth lever to enhance cash flow for healthcare providers [8] - The company aims to leverage its existing relationships and infrastructure to engage healthcare providers and life sciences partners effectively [9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining growth and enhancing stakeholder value through emerging products [5] - The updated revenue outlook for fiscal 2026 is projected to be between $479 million and $481 million, reflecting a contribution from AccessOne [17] - For fiscal 2027, the company anticipates revenue in the range of $545 million to $559 million, with adjusted EBITDA expected to be between $125 million and $135 million [19] Other Important Information - The company has achieved positive operating cash flow and free cash flow for five consecutive quarters [14] - The AccessOne acquisition was funded with approximately $53 million in cash and a $110 million secured bridge loan [15] Q&A Session Summary Question: Growth potential for AccessOne - Management indicated that AccessOne's product needs investment before it can be offered to the majority of existing clients, with plans to invest in go-to-market strategies [22][23] Question: Financing and market conditions - Management is actively looking to refinance the bridge loan and is optimistic about market demand for financing solutions [26][27] Question: Core growth expectations for fiscal 2027 - Management expects network solutions to grow the fastest, followed by payment processing and subscription services [31][32] Question: HCP marketing initiative - The company has started selling the HCP marketing offering to select clients and anticipates it will generate incremental revenue [39][40] Question: Updated fiscal 2026 guidance - Management clarified that the updated guidance reflects a more measured approach to network solutions due to market fluidity [42][45] Question: AccessOne's funded and unfunded models - Management highlighted AccessOne's flexibility in offering various funding models to meet client needs and expects to learn which offerings resonate best over time [47][49]

Financial Data and Key Metrics Changes - Revenue for Q3 increased to $67.6 million, up 4% year over year, with annual exit recurring revenue reaching $242.7 million, also up 4% year over year [6][16][18] - Non-GAAP net income rose to $7.7 million, a 68% increase year over year, and adjusted EBITDA reached a record $8.6 million, growing 50% year over year [6][17][20] - Adjusted EBITDA as a percentage of revenue improved to 13%, up from 11% in Q2 and 10% in Q1 [6][20] Business Line Data and Key Metrics Changes - Business subscription and services revenue accounted for 63% of total subscription and services revenue, up from 61% in the prior year quarter [16] - Ooma Office and Ooma Enterprise added new customers, with a healthy take rate for higher-tier services [7][18] - Residential subscription and services revenue decreased by 1% year over year [17] Market Data and Key Metrics Changes - The company ended Q3 with 1,233,000 core users, a slight increase from 1,230,000 in Q2, with business users making up 42% of total core users [18] - The average revenue per user (ARPU) increased by 4% year over year to $15.82, driven by a higher mix of business users [18] Company Strategy and Development Direction - The company is focused on growth through investments in Ooma Office, Ooma Enterprise, Ooma AirDial, and 2600Hz, with plans to launch AI solutions early next year [7][8] - Recent acquisitions of FluentStream and Phone.com are expected to enhance Ooma's capabilities and customer base, adding over 165,000 users and $45 million in revenue annually [11][12] - The strategy includes leveraging synergies from acquisitions to optimize spending and achieve greater scale [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth potential and the positive impact of recent acquisitions on revenue and profitability [6][26] - The company anticipates a strong Q4, with guidance for total revenue between $71.3 million and $71.9 million, including contributions from FluentStream [23][25] - Management noted that customer engagement remains strong, despite some delays in AirDial installations due to customer timing [32] Other Important Information - Total operating expenses for Q3 were $34.2 million, down $1.4 million year over year, with a focus on optimizing sales and marketing spend [20] - The company ended the quarter with total cash and investments of $21.7 million and generated $6.9 million of operating cash flow [21][22] Q&A Session Summary Question: What drives the expected increase in profitability for fiscal Q4? - Management highlighted operating leverage, optimized sales and marketing spend, and lower-than-expected tariff impacts as key factors [27][28][29] Question: What are the synergy expectations from the FluentStream and Phone.com acquisitions? - Management expects modest cost-side synergies from FluentStream and more significant opportunities with Phone.com due to overlapping operations [30][31] Question: What caused the guidance adjustment for the legacy business? - The adjustment was primarily due to AirDial pushouts, with customer deployment timing being delayed [32][33] Question: How will the company integrate FluentStream and Phone.com? - Management plans to integrate both businesses without disrupting existing operations, leveraging their strengths for future growth [46][47] Question: What is the competitive landscape in the hospitality sector? - The company is primarily replacing legacy on-site PBX systems, with no significant changes in competitive dynamics noted [48]

Financial Data and Key Metrics Changes - Revenue for Q3 fiscal 2026 increased by 50% to $47.3 million compared to $31.5 million in the same quarter last year, driven by the acquisition of Crown One and robust growth in the legacy business [21][22]. - Gross profit rose by 56.6% to $11.1 million, representing 23.6% of total revenues, up from 22.6% in the prior year [21][22]. - Net income increased by 31.7% to $0.5 million, or $0.01 per diluted share, compared to $0.4 million in the same year-ago quarter [24]. - Adjusted EBITDA surged by 118% to $3.8 million for Q3 fiscal 2026, compared to $1.7 million in the same year-ago quarter [24]. Business Line Data and Key Metrics Changes - The acquisition of the Bayshore facility is expected to enhance production capabilities and operational efficiency, contributing to the overall growth strategy [6][9]. - The company has successfully centralized 100% of Bayshore's procurement, leading to significant cost reductions in beef and improved gross margins [9][11]. Market Data and Key Metrics Changes - The grocery deli segment is becoming increasingly competitive, with a noted shift of consumers opting for deli-prepared foods over restaurant meals, which has more than doubled since 2017 [10]. - The overall retail food service segment has grown to over $52 billion, indicating a favorable market environment for the company's offerings [10]. Company Strategy and Development Direction - The company aims to elevate Bayshore's margin profile and integrate workflows across its facilities to unlock synergy opportunities [28]. - The focus remains on executing the Bayshore integration while exploring additional acquisition opportunities that align with the company's strategic framework [20]. Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's operational model and consumer demand for deli-prepared foods, highlighting a strong pipeline with tier-one retailers [29]. - The company is optimistic about its growth trajectory, supported by recent acquisitions and strategic partnerships [20][29]. Other Important Information - The company has been recognized by Forbes and TIME as one of the most successful small-cap companies and growth leaders in 2026, respectively [29]. - The transition to a make-to-stock organization is expected to improve service levels and operational efficiency [66]. Q&A Session Summary Question: Progress on AIC front - Management highlighted ongoing efforts to drive AIC (Average Item Count) with new items being introduced at existing customers, emphasizing the importance of increasing velocities [32][33]. Question: Sell-through and visibility initiatives for Costco - Management confirmed that products are already shipping and discussed various marketing initiatives to enhance visibility and awareness, including partnerships with Instacart and Walmart [36][39]. Question: Locking in chicken prices for 2026 - Management indicated that the acquisition has significantly increased chicken needs, allowing for better pricing negotiations and improved visibility in the supply chain [40][42]. Question: SKU rationalization of Crown products - Management confirmed that SKU rationalization is underway, focusing on gross margin optimization and customer relationships before making decisions [50][53]. Question: Trade promotion levels and Crown integration impact - Management noted that Crown's products have low trade rates, which may lower overall trade promotion levels, but emphasized the importance of high ROI in trade spending [55][56].

Financial Data and Key Metrics Changes - Revenue for Q3 fiscal 2026 increased 50% to $47.3 million compared to $31.5 million in the same year-ago quarter, driven by the acquisition of Crown One and robust growth in the legacy business [22] - Gross profit increased 56.6% to $11.1 million, representing 23.6% of total revenues, up from 22.6% in the prior year [22][23] - Net income rose 31.7% to $0.5 million, or $0.01 per diluted share, compared to $0.4 million in the same year-ago quarter [25] - Adjusted EBITDA increased 118% to $3.8 million for Q3 fiscal 2026, compared to $1.7 million in the same year-ago quarter [25] Business Line Data and Key Metrics Changes - The acquisition of the Bayshore facility is expected to enhance production capabilities and operational efficiency, contributing to the company's long-term revenue goals [5][9] - The grocery deli segment is highlighted as a key growth area, with fully cooked meats growing 4.8% over the past year, indicating strong demand for deli-prepared foods [10] Market Data and Key Metrics Changes - The overall retail food service segment has grown to over $52 billion, with consumers increasingly opting for deli-prepared foods over restaurant meals [10] - Industry data shows that the share of shoppers replacing restaurant meals with deli-prepared foods has more than doubled since 2017 [10] Company Strategy and Development Direction - The company is focused on integrating the Bayshore facility and optimizing its operations across three locations to enhance efficiency and reduce costs [27] - The strategic pillars include Cost, Controls, Culture, and Catapult, aimed at driving profitable growth and market share gains [11][16] - The company is actively pursuing additional acquisition opportunities that align with its disciplined framework [20] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of consumer demand for deli-prepared foods and the company's ability to capitalize on this trend [20][28] - The integration of the Bayshore facility is progressing well, with expectations to enhance gross margins and operational synergies [27][55] Other Important Information - The company has centralized procurement across its facilities, leading to significant cost reductions, particularly in beef and chicken [9][11] - Marketing efforts have resulted in over 24 million impressions in Q3, with a double-digit return on advertising spend [19] Q&A Session Summary Question: Progress on AIC front - Management highlighted ongoing efforts to increase item offerings at existing customers, with new products being introduced at Publix and Fresh Market [30][31] Question: Sell-through and visibility initiatives for Costco - The product is already shipping, and marketing initiatives on platforms like Instacart are driving awareness and sales [33][34] Question: Locking in chicken pricing for 2026 - Management noted that the acquisition has doubled chicken needs, allowing for better pricing negotiations and visibility in the supply chain [36][38] Question: SKU rationalization of Crown products - The team is in the early stages of identifying SKUs for rationalization, focusing on gross margin optimization [40][41] Question: Trade promotion levels moving forward - Management aims to maintain high ROI on trade promotions, with a focus on efficiency rather than just increasing spend [43][44] Question: Breakdown of organic growth between volume and pricing - Approximately 80% of organic growth was volume-driven, with 20% attributed to pricing adjustments [46][47] Question: Transition to a make-to-stock organization - The transition is progressing well, with improved service levels and inventory management [48][49] Question: Crown's gross margin expectations - Management expects Crown's gross margin to improve to the mid-20% range over the next year, with ongoing improvements in the legacy business as well [52][53]

Financial Data and Key Metrics Changes - Gross billings reached $40.5 million, showing a quarter-over-quarter growth of 42.1% and a year-over-year growth of 104.6% [4] - Net revenues for the third quarter were $26.3 million, an increase of 87.5% from the same quarter last year [6] - Gross margin for the third quarter was 73.3% [6] - Operating loss for Q3 was $4.2 million, with a net loss attributable to ordinary shareholders of $4.8 million, reflecting increases of 428.9% and 669.4% year-over-year, respectively [8] - Total cash equivalents and time deposits were $36.6 million at the end of Q3 [8] - Advances from students amounted to $70.7 million at the end of Q3 [8] - Expected net gross billings for Q4 2025 are projected to be between $35 million and $38 million [8] Business Line Data and Key Metrics Changes - Active student base reached 112,600, marking a significant milestone in the company's global expansion strategy [4] - Q3 operating expenses were $23.4 million, a 97.9% increase compared to the same quarter last year, driven by sales and marketing expenses [7] - Sales and marketing expenses were $17.5 million, reflecting a 114.7% increase year-over-year [7] - Product development expenses were $1.6 million, an 87.8% increase from the same quarter last year [8] - General and administrative expenses were $4.3 million, a 52.5% increase year-over-year [8] Market Data and Key Metrics Changes - The company demonstrated successful reach into new markets, as evidenced by participation in COP30 in Brazil with students from five countries [5] Company Strategy and Development Direction - The company remains focused on executing strategic priorities while maintaining disciplined capital allocation to drive long-term shareholder value [5] - There is confidence in the substantial opportunity presented by the global market and the team's ability to execute the strategic vision [5] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to consolidate recent rapid growth and expand business momentum with existing and new clients [5] - The outlook for Q4 2025 reflects current market conditions and preliminary estimates of market and operating conditions, which are subject to change [9] Other Important Information - The discussion included forward-looking statements made under the Safe Harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, highlighting inherent risks and uncertainties [2][3] Q&A Session Summary - No questions were raised during the Q&A session, and the call concluded without any inquiries from participants [11]