Financial Data and Key Metrics Changes - The company has used approximately $5.9 million for the first three quarters of the year and expects significant revenue in the fourth quarter to offset operating expenses [30][31] - The company aims to cover operating expenses through financings and anticipates a good fourth quarter [31][32] - The market value of the company's equity holdings in Pollex Bio and Buda Juice is expected to provide substantial upside for shareholders [31][32] Business Line Data and Key Metrics Changes - The company is focused on launching three to five companies per year to build a public venture portfolio, which is a shift from the historical rate of one company every 18 months [9][24] - The company has a deep pipeline of opportunities and believes that future launches will have a better probability of success than past ones [24][27] Market Data and Key Metrics Changes - The microcap market has been challenging, but the company believes that transparency and liquidity in public markets will become attractive again [28][30] - There is a growing demand for small public companies with revenue and earnings, as many are moving towards private equity routes [29][30] Company Strategy and Development Direction - The company aims to create a sustainable operational framework to support the launch of public venture companies and believes it has a unique position in the market [16][39] - The strategy includes curating and positioning companies for success in the public markets, focusing on those with significant growth potential [10][15] - The company is also exploring the potential of a spinout in the patent law sector, which could provide substantial value [34][64] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the current challenges in the microcap market but remains optimistic about future opportunities and the potential for public venture to thrive [28][30] - The company is committed to improving communication with shareholders and addressing concerns about stock performance [68][70] Other Important Information - The company has a unique model that combines operational support with equity positions in the companies it helps launch, which differentiates it from traditional underwriters and VCs [21][39] - The company is actively working on building its community to support its ventures and enhance its operational capabilities [25][26] Q&A Session Summary Question: When can shareholders expect to see a dividend? - The company prefers to wait until there is a developed market for the stock and broader ownership before considering dividends [42] Question: How will MDB handle ownership percentages during fundraising for Exazyme? - Shareholders can expect dilution as companies raise more capital, but efforts will be made to minimize this [43] Question: What is the outlook for Heartbeat regarding FDA approval? - The company is optimistic about FDA approval and believes it will facilitate future fundraising efforts [46] Question: Why is the stock trading at a low price compared to the IPO? - The poor performance of the microcap market and concerns about the company's ability to select successful ventures are contributing factors [48] Question: What makes the cost of being public more favorable for listings? - Companies that are profitable and growing in the microcap sector are trading at attractive valuations, making public listings more appealing [50][51] Question: Can you clarify the PatentVest spinout and its potential? - The spinout is expected to have substantial market value due to the disruption AI will bring to the legal sector, particularly in patent law [63][66]

Financial Data and Key Metrics Changes - In Q4, net sales increased by 4.2% year-over-year to $336.1 million, with diluted earnings per share reaching $0.51, a 31% increase [11][12] - For fiscal year 2025, total revenue rose by 7.2% to $1.33 billion, with diluted earnings per share increasing by 36.1% to $2.00 [13] - Adjusted EBITDA for Q4 increased by 7.7% to $24.4 million, while for the full year, it rose by 17.5% to $97.9 million [12][13] Business Line Data and Key Metrics Changes - Daily average comparable store sales increased by 4.2% in Q4 and 7.3% for the full year, with a two-year growth of 11.3% and 14.3% respectively [11][13] - The penetration of Natural Grocers branded products in total sales rose to 8.8% from 8.4% a year ago, reflecting strong growth in house-branded offerings [8] Market Data and Key Metrics Changes - The company noted a shift in consumer behavior towards more cautious retail spending, influenced by macroeconomic pressures [5][11] - A modest decline in SNAP EBT transactions was observed, representing approximately 2% of net sales, but it was deemed immaterial to overall sales [12] Company Strategy and Development Direction - The company plans to open six to eight new stores in fiscal 2026, maintaining a commitment to 4%-5% annual new store unit growth [9][14] - The focus remains on enhancing the NPower Rewards program and expanding the Natural Grocers branded products to drive long-term success [7][8] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of consumer prioritization of health and wellness, despite macroeconomic challenges [6][30] - The outlook for fiscal 2026 includes expectations for daily average comparable store sales growth between 1.5% and 4%, with diluted earnings per share projected between $2 and $2.15 [14][15] Other Important Information - The company announced a 25% increase in the quarterly cash dividend to $0.15 per common share, reflecting strong operating performance [9] - The company ended Q4 with $17.1 million in cash and cash equivalents and no outstanding borrowings, indicating a strong liquidity position [13] Q&A Session Summary Question: Is it a good time to increase the penetration of Natural Grocers brands? - Management confirmed that they are actively marketing their own brand and aim to increase penetration by one percentage point per year, targeting 10.8% to 11% in two years [20][22] Question: What challenges does the company face in the current economic environment? - Management acknowledged a pullback from less loyal customers and noted that economic uncertainty is affecting consumer sentiment, but they remain confident in their core customer base [27][30] Question: What is the expectation for free cash flow in 2026? - Management expects positive free cash flow in 2026, with significant investments in capital expenditures to support growth initiatives [33]

Financial Data and Key Metrics Changes - The company reported Q1 revenue of $3.9 billion, an increase of 18% year-over-year [18] - GAAP operating income was $534 million compared to $271 million last year, while non-GAAP operating income rose to $1.3 billion from $953 million [18] - GAAP diluted earnings per share increased to $1.59 from $0.70 a year ago, and non-GAAP diluted earnings per share rose to $3.34 from $2.50 [18] Business Line Data and Key Metrics Changes - Global Business Solutions Group revenue grew 18% in Q1, or 20% excluding Mailchimp, with online ecosystem revenue increasing by 21% [18][19] - QuickBooks Online accounting revenue grew 25%, driven by higher effective prices and customer growth [19] - Online payment volume, including bill pay, grew 29%, reflecting continued momentum in payments [19] Market Data and Key Metrics Changes - The company saw approximately 40% growth for online ecosystem revenue for QBO Advanced and Intuit Enterprise Suite, serving mid-market customers [19] - TurboTax Live revenue grew 51% in Q1, indicating strong performance post-tax season [14] - Credit Karma revenue increased by 27%, contributing significantly to the consumer platform's growth [21] Company Strategy and Development Direction - The company is focusing on an AI-driven expert platform strategy to enhance customer experiences and streamline operations [5][6] - There is a strong emphasis on partnerships with accounting firms to drive customer acquisition and expand market reach [13][14] - The company aims to penetrate the $142 billion consumer total addressable market (TAM) with its all-in-one platform [17] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the stability of consumer and business performance, citing stable profits and cash flows [51][54] - The company is optimistic about the upcoming tax season, driven by innovations and improved customer experiences [41][44] - Management highlighted the importance of AI and human intelligence in driving customer engagement and satisfaction [10][25] Other Important Information - The company repurchased $851 million of stock during the first quarter and announced a quarterly dividend of $1.20 per share, a 15% increase from last year [22] - Kim Watkins, VP of Investor Relations, announced her departure from the company, with Jeff Cogler stepping in as acting head of IR [24] Q&A Session Summary Question: Inquiry about OpenAI partnership and data security - Management described the partnership with OpenAI as game-changing, emphasizing that customer data privacy remains intact and there is no revenue share involved [28][30][31] Question: Mid-market growth and sales productivity - Management discussed the importance of raising awareness about Intuit Enterprise Suite and the expected acceleration in revenue from partnerships in the latter half of the year [36][38] Question: Tax season learnings and local search investments - Management expressed optimism about the upcoming tax season, highlighting innovations that enhance customer experience and local presence [41][45] Question: Consumer health and Credit Karma performance - Management noted that Credit Karma's performance is driven by innovation and integration with TurboTax, with stable credit scores and balances among consumers [84][86] Question: Mailchimp growth strategy - Management indicated that achieving double-digit growth for Mailchimp will require a mix of mid-market and smaller customer improvements [67] Question: Margin leverage and AI efficiencies - Management confirmed ongoing margin improvements driven by AI efficiencies and disciplined capital allocation [72][73]

Financial Data and Key Metrics Changes - The company reported fourth quarter net sales of $336.1 million, a 4.2% increase from the prior year period [11] - Diluted earnings per share for fiscal 2025 reached a record $2.00, up 36.1% from $1.47 in fiscal 2024 [13] - Adjusted EBITDA increased 7.7% to $24.4 million in the fourth quarter and 17.5% to $97.9 million for the full year [12][13] - Gross margin decreased by 10 basis points to 29.5% in the fourth quarter, while for fiscal 2025, it improved by 50 basis points compared to the prior year [12][13] Business Line Data and Key Metrics Changes - Daily average comparable store sales increased by 4.2% in the fourth quarter and 7.3% for the full year [11][13] - The penetration of Natural Grocers branded products rose to 8.8% of total sales, up from 8.4% a year ago [8] - The company opened two new stores, relocated two, and remodeled one during fiscal 2025, with plans to open six to eight new stores in fiscal 2026 [8][14] Market Data and Key Metrics Changes - The company noted a shift in consumer behavior towards more cautious retail spending in the fourth quarter, influenced by macroeconomic pressures [5][30] - SNAP transactions represented approximately 2% of net sales, with a modest decline noted in the fourth quarter [12] Company Strategy and Development Direction - The company aims for 4%-5% annual new store unit growth and plans to increase the penetration of its own brands by one percentage point per year [9][23] - The focus remains on enhancing the NPower Rewards program and maintaining affordable pricing to strengthen competitive positioning [6][31] - The company is committed to a balanced approach to capital allocation, increasing the quarterly cash dividend by 25% to $0.15 per share [9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the resilience of consumer prioritization of health and wellness despite macro pressures [6][30] - The outlook for fiscal 2026 includes expectations for daily average comparable store sales growth between 1.5% and 4% and diluted earnings per share between $2 and $2.15 [14][16] - Management acknowledged economic uncertainty and its impact on consumer sentiment, particularly among lower and middle-income consumers [30][32] Other Important Information - The company ended the fourth quarter with $17.1 million in cash and cash equivalents and no outstanding borrowings [13] - Free cash flow is expected to remain positive in fiscal 2026, with planned capital expenditures of $50-$55 million [34] Q&A Session Summary Question: Is this a good time to increase the penetration of Natural Grocers brands? - Management confirmed that they are actively marketing their own brand and aim to increase penetration by one percentage point per year [21][23] Question: What challenges does the company face in the current economic environment? - Management noted that less loyal customers have pulled back on spending, leading to a cautious growth outlook [29] Question: How does the company differentiate itself from traditional supermarkets? - Management emphasized their authentic brand story and high product standards, which foster customer loyalty [26][28] Question: What is the expectation for free cash flow in 2026? - Management confirmed that free cash flow is expected to be positive, with significant investments in capital expenditures planned [34]

Financial Data and Key Metrics Changes - The company has used approximately $5.9 million for operating expenses in the first three quarters of 2025, with expectations of significant revenue in the fourth quarter to offset these expenses [30][31] - The company anticipates a good fourth quarter, which will help cover operating expenses through the number of financings being conducted [31][32] - The market value of the company's equity holdings in Pollex Bio and Buddha Juice is expected to provide substantial upside for shareholders [31][32] Business Line Data and Key Metrics Changes - The company aims to scale its operations to launch three to five companies per year, moving from a historical average of one launch every 18 months [9][23] - The company has a deep pipeline of opportunities and believes that future launches will have a better probability of success than historical ones [23][24] Market Data and Key Metrics Changes - The microcap market has been challenging, but there is optimism that transparency and liquidity in public markets will become attractive again [28][29] - The company is seeing a resurgence in demand for small public companies, as many are moving away from private equity and venture capital routes [29][51] Company Strategy and Development Direction - The company is focused on building a unique public venture platform that supports the launch of public companies, emphasizing the importance of operational bandwidth and community involvement [9][15] - The strategy includes curating high-potential companies and transforming them into investable public entities, with a focus on both deep tech and consumer products like Buddha Juice [12][58] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the current market challenges but remains optimistic about the future of public venture, believing that the company is well-positioned to capitalize on upcoming opportunities [28][39] - The management is committed to improving communication with shareholders and addressing concerns about the company's stock performance [68][70] Other Important Information - The company is exploring the potential of a spinout involving PatentVest, which is expected to disrupt the patent law sector significantly [34][63] - The company is also working on enhancing its investor relations efforts to better communicate its value proposition and portfolio performance [68][70] Q&A Session Summary Question: When can shareholders expect to see a dividend? - The management's philosophy is to distribute dividends when the company has a developed market and broader ownership, avoiding any hindrance to company development [41] Question: How will MDB handle dilution during fundraising for Exazyme? - Shareholders can expect dilution as companies raise more capital, but efforts will be made to minimize this dilution [42] Question: What is MDB's role regarding Heartbeat and its FDA approval? - The management emphasizes the importance of FDA approval for Heartbeat, which will facilitate future fundraising efforts [45] Question: Why is the stock trading at a low price compared to its IPO? - The management attributes the low stock price to a poor microcap market, concerns about the company's ability to select successful ventures, and year-end tax selling [46][47] Question: What makes the cost of being public more favorable for listings? - The management believes that profitable microcap companies are trading at attractive valuations, making it sensible for them to go public [49][51] Question: How does MDB differentiate between deep tech and consumer products like Buddha Juice? - The management clarifies that both categories are viable, with a focus on launching category leaders that have a competitive edge [57][58]

Financial Data and Key Metrics Changes - The company reported Q1 revenue of $3.9 billion, an increase of 18% year-over-year [16] - GAAP operating income was $534 million compared to $271 million last year, while non-GAAP operating income rose to $1.3 billion from $953 million [16] - GAAP diluted earnings per share increased to $1.59 from $0.70 a year ago, and non-GAAP diluted earnings per share rose to $3.34 from $2.50 [16] Business Line Data and Key Metrics Changes - Global Business Solutions Group revenue grew 18% in Q1, or 20% excluding Mailchimp, with online ecosystem revenue increasing by 21% [16][17] - QuickBooks Online accounting revenue grew 25%, driven by higher effective prices and customer growth [17] - Online payment volume, including bill pay, grew 29%, reflecting strong momentum in payments [17] Market Data and Key Metrics Changes - The company saw approximately 40% growth in online ecosystem revenue for QBO Advanced and Intuit Enterprise Suite, serving mid-market customers [17] - Credit Karma revenue grew 27%, contributing significantly to the consumer platform's overall revenue growth of 21% [19] - TurboTax revenue increased by 6%, while ProTax revenue grew by 15% [19] Company Strategy and Development Direction - The company is focusing on an AI-driven expert platform strategy to enhance customer experiences and drive growth [4][5] - There is a strong emphasis on partnerships with accounting firms to expand customer reach and enhance service offerings [10][11] - The company aims to penetrate the $142 billion consumer total addressable market (TAM) with its all-in-one platform [15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the stability of consumer health, noting that profits and cash flows are stable and up [50] - The company is optimistic about the upcoming tax season, citing significant innovations and improvements in customer experience [41] - Management reaffirmed fiscal 2026 guidance, expecting total company revenue growth of 12-13% [22] Other Important Information - The company finished the quarter with $3.7 billion in cash and investments and $6.1 billion in debt [20] - A quarterly dividend of $1.20 per share was approved, representing a 15% increase from the previous year [21] - Kim Watkins, Vice President of Investor Relations, announced her departure from the company [23] Q&A Session Summary Question: Can you provide more details on the OpenAI partnership? - Management described the partnership as game-changing, emphasizing that customer data privacy will remain intact and there will be no revenue share involved [26][30][31] Question: How is productivity in the mid-market segment? - Management indicated that awareness and platform innovation are key focuses, with plans to increase headcount in the mid-market sales team [34][36] Question: What insights were gained from the recent tax season? - Management highlighted the importance of innovation and local presence in driving customer engagement and satisfaction for the upcoming tax season [41][43] Question: How does the company view the health of the overall U.S. consumer? - Management noted stability in consumer health, with specific industries performing well, and emphasized the resilience of the company's offerings [50][52] Question: What is the outlook for Credit Karma's market share gains? - Management expressed confidence in ongoing growth, leveraging the integration of TurboTax and Credit Karma to enhance customer experiences [57][82]

Financial Data and Key Metrics Changes - Total sales for the third quarter grew 10% to $5.6 billion, with comparable store sales increasing by 7% [5][6] - Earnings per share for the third quarter were $1.58, compared to $1.48 in the prior year, with net income of $512 million [6][7] - For the first nine months, earnings per share were $4.61, up from $4.53 in the same period last year, with net earnings of $1.5 billion [7] Business Line Data and Key Metrics Changes - Strongest merchandise areas in the third quarter included cosmetics, shoes, and ladies' apparel [8] - The branded strategy has positively impacted the ladies' business, which comped above the chain average [10] Market Data and Key Metrics Changes - Geographic performance showed broad-based strength, particularly in the Southeast and Midwest regions [8][12] - The company opened 36 new Ross and four dd's DISCOUNTS stores during the third quarter, completing its expansion program for 2025 [9] Company Strategy and Development Direction - The company has fully embedded its branded strategy into its merchandising approach, focusing on delivering high-quality branded bargains [9][10] - The marketing campaigns have been updated to resonate with younger customers, aiming to enhance customer engagement [27][29] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the fourth quarter, raising the comparable store sales forecast to 3-4% and earnings per share guidance for fiscal 2025 to $6.38-$6.46 [13][14] - The company expects tariff-related costs in the fourth quarter to be negligible, indicating improved cost management [14] Other Important Information - The company repurchased 1.7 million shares for an aggregate cost of $262 million, remaining on track to buy back a total of $1.05 billion in shares this year [13] - Total consolidated inventories were up 9% versus last year, with average store inventories up 15% as the company prepared for the holiday season [8] Q&A Session Summary Question: Can you break down the inflection in same-store sales? - Management noted broad-based strength across all major merchandise categories and regions, attributing some improvement to internal initiatives and favorable weather conditions [20][22] Question: What are the major drivers of the improvement in momentum? - Management highlighted the sophistication of the merchandising team and the importance of aligning merchandising, marketing, and store operations for growth [25][26] Question: How are you addressing the marketing changes? - The company is focused on creating a refreshed marketing message to engage both new and lapsed customers, with early positive results [41][42] Question: What is the outlook for the branded strategy? - Management sees continued opportunity for growth in the ladies' business and believes the branded strategy will yield further improvements [48][50] Question: How are you managing tariff-related costs? - The company has successfully mitigated tariff impacts through strategic vendor partnerships and closeout opportunities, expecting negligible costs in the fourth quarter [34][82] Question: What is the status of self-checkout implementation? - Self-checkout has been rolled out to 80 stores, showing positive customer adoption and sales impacts, with plans for further expansion [78] Question: How is the home business performing? - The home business has shown sequential improvement, and management feels well-positioned for the holiday season despite previous weaknesses [112][113]

Financial Data and Key Metrics Changes - Total sales for the third quarter grew 10% to $5.6 billion, with comparable store sales increasing by 7% [5][6] - Earnings per share for the third quarter were $1.58 on net income of $512 million, compared to $1.48 per share on net earnings of $489 million in the prior year [6][7] - For the first nine months, earnings per share were $4.61 on net earnings of $1.5 billion, compared to $4.53 per share on net income of $1.5 billion for the same period last year [7] - Operating margin for the third quarter was 11.6%, which was stronger than expected [6][12] Business Line Data and Key Metrics Changes - Strongest merchandise areas in the third quarter included cosmetics, shoes, and ladies' apparel [8] - The branded strategy has positively impacted the ladies' business, which comped above the chain average [10][48] - Average store inventories were up 15% as the company advanced inventory build for the holiday season [8] Market Data and Key Metrics Changes - Broad-based strength was observed across geographic regions, with the Southeast and Midwest performing the best [8][37] - Hispanic stores showed solid comparable sales despite trailing the chain slightly [37] Company Strategy and Development Direction - The company has fully embedded its branded strategy into its merchandising approach, focusing on delivering high-quality branded bargains [9][10] - The company plans to close and/or relocate 10 locations in the fourth quarter, expecting to end the year with 1,903 Ross stores and 360 dd's locations [9] - The company is optimistic about its prospects for the fourth quarter, supported by strong merchandising plans and product assortments [16] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate macro uncertainties and maintain a strong value proposition [11][16] - The company expects tariff-related costs in the fourth quarter to be negligible, with a full-year cost of approximately $0.15 per share [14] - Management highlighted the importance of maintaining a strong value gap against traditional retailers [63] Other Important Information - The company repurchased 1.7 million shares of common stock for an aggregate cost of $262 million, remaining on track to buy back a total of $1.05 billion in shares this year [13] - The company opened 36 new Ross and four dd's DISCOUNTS stores during the third quarter [8] Q&A Session Summary Question: Can you break down the inflection in same-store sales? - Management noted broad-based strength across all major merchandise categories and geographic regions, attributing some improvement to internal initiatives and favorable weather conditions [20][22] Question: What are the major drivers of the improvement in momentum? - Management credited the sophisticated merchandising team and emphasized the importance of marketing and store experience in driving traffic [25][26] Question: How are you addressing the marketing changes? - Management indicated that the refreshed marketing message has improved engagement with both new and lapsed customers, with early metrics showing positive results [41][42] Question: Can you discuss the branded strategy's impact? - Management stated that the branded strategy has significantly improved the ladies' business and expects continued growth opportunities in this area [48][50] Question: What is the outlook for merchandise margins? - Management expects merchandise margins to remain stable over time, with ongoing opportunities for improvement as vendor relationships strengthen [101][104] Question: How is the self-checkout rollout progressing? - Self-checkout is currently in 80 stores, showing lower shrink and high customer adoption, with plans for further rollout next year [78] Question: How did dd's perform compared to Ross? - dd's performance was consistent with Ross, with no significant pressure noted during the quarter [82]

Financial Data and Key Metrics Changes - Total sales for Q3 2025 grew 10% to $5.6 billion, with comparable store sales increasing 7% [3][4] - Earnings per share for the quarter were $1.58 on net income of $512 million, compared to $1.48 per share on net earnings of $489 million in the prior year [4] - For the first nine months, earnings per share were $4.61 on net earnings of $1.5 billion, compared to $4.53 per share on net income of $1.5 billion for the same period last year [4] - Operating margin for the quarter was 11.6%, which was stronger than expected [4][10] Business Line Data and Key Metrics Changes - Strongest merchandise areas in Q3 included cosmetics, shoes, and ladies' apparel [5] - The branded strategy has positively impacted the ladies' business, which comped above the chain average [8][48] Market Data and Key Metrics Changes - Broad-based strength was observed across geographic regions, with the Southeast and Midwest performing the best [5][19] - Hispanic stores showed solid comps despite trailing the chain slightly [37] Company Strategy and Development Direction - The company has fully embedded its branded strategy into its merchandising approach, focusing on delivering high-quality branded bargains [6][8] - Plans to close and/or relocate 10 locations in Q4, expecting to end the year with 1,903 Ross stores and 360 dd's locations [6] - The company aims to maintain a strong value proposition relative to traditional retailers while mitigating impacts on merchandise margins [9] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the fourth quarter, raising comparable store sales forecast to 3-4% and earnings per share guidance for fiscal 2025 to $6.38-$6.46 [11][12] - The company expects tariff-related costs in Q4 to be negligible, with a full-year cost of approximately $0.15 per share [12] - Management acknowledged macro uncertainties but credited the team for executing well and navigating through challenges [20] Other Important Information - The company repurchased 1.7 million shares for an aggregate cost of $262 million, remaining on track to buy back a total of $1.05 billion in shares this year [11] - Total consolidated inventories were up 9% versus last year, with average store inventories up 15% [5] Q&A Session Summary Question: Can you break down the inflection in same-store sales? - Management noted broad-based strength across all major merchandise categories and geographic regions, attributing some improvement to internal initiatives and favorable weather conditions [19][20] Question: What are the major drivers of the improvement in momentum? - Management highlighted the sophistication of the merchandising team and the effectiveness of marketing and store teams in driving traffic and improving the in-store experience [24][25] Question: How is the branded strategy impacting the business? - The branded strategy has significantly improved the ladies' business, which has shown sequential improvement and is expected to continue driving growth [48][49] Question: What is the outlook for tariff costs? - Management expects tariff-related costs to be negligible in Q4 and has successfully mitigated impacts throughout the year [32][85] Question: How is the store experience being enhanced? - The company is refreshing stores to provide a modern look and feel, with positive customer feedback so far [60] Question: Are there plans for a loyalty program? - Currently, there is no active loyalty program, but the company has a decent email database and is exploring future marketing initiatives [122]

Provident Financial (NasdaqGS:PROV) FY 2025 Annual General Meeting November 20, 2025 02:00 PM ET Company ParticipantsNone - OperatorPeter Fan - SecretaryNone - Company RepresentativeDonavon Ternes - President and CEOConference Call ParticipantsNone - AnalystNoneHello and welcome to the annual meeting of shareholders of Provident Financial Holdings. Please note that today's meeting is being recorded. During the meeting, we will have a question-and-answer session. Shareholders and proxy holders can submit que ...