证券代码：002024 证券简称：苏宁云商 苏宁云商集团股份有限公司投资者关系活动记录表 编号：20170706 | --- | --- | --- | |----------------|------------------------|------------------------------------------------| | | √ | 特定对象调研 □分析师会议 | | 投资者关系活动 | □ | 媒体采访 □业绩说明会 | | 类别 | □ | 新闻发布会 □路演活动 | | | □现场参观 | | | | □ 其他 | | | 参与单位名称及 | | 完永东：北京诚盛投资管理有限公司总经理 | | | | 关鹤：北京诚盛投资管理有限公司市场总监 | | 人员姓名 | | 赵磊：中信证券南京高楼门证券营业部投资顾问总监 | | 时间 | 2017 年 7 月 6 | 日 09:30 | | 地点 | 公司办公室 | | | 上市公司接待人 | | | | 员姓名 | 董秘：黄巍 | | | 投资者关系活动 | 投资者主要了解了 | 2017 年上半年公司线上线下发展情况，公司 | | 主要 ...

证券代码：002024 证券简称：苏宁云商 苏宁云商集团股份有限公司投资者关系活动记录表 编号：20170707 | --- | --- | --- | |----------------|-----------------------------|----------------------------------------------------------------| | | √ | 特定对象调研 □分析师会议 | | 投资者关系活动 | □ | 媒体采访 □业绩说明会 | | 类别 | □ 新闻发布会 □路演活动 | | | | □现场参观 | | | | □ 其他 | | | 参与单位名称及 | Tiphanie Cheng | ：台湾国票投顾研究员 | | 人员姓名 | | | | 时间 | 2017 年 7 月 7 日 | 15:00 | | 地点 | 公司办公室 | | | 上市公司接待人 | | | | 员姓名 | 董秘：黄巍 | | | 投资者关系活动 | 投资者主要了解了公司 | 2017 年一季度的业绩情况以及上半年的 | | 主要内容介绍 | | 业绩预期、农村市场的发展思路以及 ...

证券代码：002024 证券简称：苏宁云商 苏宁云商集团股份有限公司投资者关系活动记录表 编号：20170915 | --- | --- | --- | |----------------|----------------------------|----------------------------------------------------------| | | □ | 特定对象调研 □分析师会议 | | 投资者关系活动 | □ | 媒体采访 □业绩说明会 | | 类别 | □ 新闻发布会 □路演活动 | | | | √现场参观 | | | | □ 其他 | | | | 李宏科 海通证券 研究员 | | | 参与单位名称及 | 张旭欣 国投瑞银基金 研究员 | | | 人员姓名 | 唐 天 观富资产 研究员 | | | | 钱 馨 上海深积资产 研究员 | | | 时间 | 2017 年 9 月 15 | 日 10:00 | | 地点 | 苏宁易购上海长宁店 | | | 上市公司接待人 | | | | 员姓名 | 店长：黄俊 | | | 投资者关系活动 | | 投资者参观了苏宁易购上海长宁店，主要了 ...

证券代码：002024 证券简称：苏宁云商 苏宁云商集团股份有限公司投资者关系活动记录表 编号：20170915 | --- | --- | --- | |----------------|-------------------------|--------------------------------------------------------------| | | √ | 特定对象调研 □分析师会议 | | 投资者关系活动 | □ | 媒体采访 □业绩说明会 | | 类别 | □ 新闻发布会 □路演活动 | | | | □现场参观 | | | | □ 其他 | | | | 秦晓天 中金公司 | 研究员 | | 参与单位名称及 | 関向欣 富达国际 | 研究员 | | 人员姓名 | 宁 静 富达国际 | 研究员 | | 时间 | 2017 年 9 月 15 | 日 14:00 | | 地点 | 公司会议室 | | | 上市公司接待人 | | | | 员姓名 | 董秘：黄巍 | | | 投资者关系活动 | | 投资者主要了解了公司零售、物流、金融发展的现状和预期。零售 | | 主要内容介绍 | | 业务 ...

证券代码：002024 证券简称：苏宁云商 苏宁云商集团股份有限公司投资者关系活动记录表 编号：20170830 | --- | --- | --- | |----------------|--------------------------|----------------------------------------------------------| | | √ | 特定对象调研 □分析师会议 | | 投资者关系活动 | □ | 媒体采访 □业绩说明会 | | 类别 | □ | 新闻发布会 □路演活动 | | | □现场参观 | | | | □ 其他 | | | 参与单位名称及 | 宁浮洁：中泰证券 | | | 人员姓名 | | | | 时间 | 2017 年 8 月 30 | 日 13:30 | | 地点 | 深圳大区华强北群星广场店 | | | 上市公司接待人 | | | | 员姓名 | 店长：李守波 | | | 投资者关系活动 | | 投资者主要了解了公司线下产品陈列、产品结构调整、销售情 | | 主要内容介绍 | | 况；门店日常客流量；线下与线上的协同情况。 | | | | 交流过程中，公 ...

证券代码：002024 证券简称：苏宁云商 苏宁云商集团股份有限公司投资者关系活动记录表 编号：20170721 | --- | --- | --- | |----------------|------------------------|--------------------------| | | | | | | √ | 特定对象调研 □分析师会议 | | 投资者关系活动 | □ | 媒体采访 □业绩说明会 | | 类别 | □ | 新闻发布会 □路演活动 | | | □现场参观 | | | | □ 其他 | | | 参与单位名称及 | 李 锦：长江证券 | 零售行业资深分析师 | | 人员姓名 | 陈 亮：长江证券 | 零售行业分析师 | | | 刘亚舟：长江证券 | 零售行业分析师 | | | 黄楚楚：兴业全球基金 | 研究员 | | | 苏静然：银华基金 | 研究员 | | | 张 萍：银华基金 | 研究员 | | | 韩天鸿：银华基金 | 研究员 | | | 崔书田：光大保德信基金 | 高级研究员 | | | 黄友文：诺安基金 | 研究员 | | --- | --- | |------------ ...

证券代码：002024 证券简称：苏宁云商 苏宁云商集团股份有限公司投资者关系活动记录表 编号：20170719 | --- | --- | --- | |----------------|-------------------------|--------------------------------------------------------------| | | √ | 特定对象调研 □分析师会议 | | 投资者关系活动 | □ | 媒体采访 □业绩说明会 | | 类别 | □ | 新闻发布会 □路演活动 | | | □现场参观 | | | | □ 其他 | | | 参与单位名称及 | | 王园园：富国基金权益投资部 基金经理 | | 人员姓名 | | | | 时间 | 2017 年 7 月 19 | 日 13:30 | | 地点 | 公司办公室 | | | 上市公司接待人 | | | | 员姓名 | 董秘：黄巍 | | | 投资者关系活动 | | 投资者主要了解了公司零售、金融、业务发展现状和预期。零售业 | | 主要内容介绍 | | 务重点了解了线下门店的销售结构与经营、常规店与易购服务站的布 ...

Financial Performance - The company's operating revenue for Q3 2022 was CNY 18,328,040, a decrease of 16.57% year-on-year, while the total revenue for the first nine months was CNY 55,537,738, down 51.95% compared to the same period last year[2]. - The net profit attributable to shareholders for Q3 2022 was a loss of CNY 1,804,530, representing an increase in loss of 56.16% year-on-year, with a cumulative loss of CNY 4,545,351 for the first nine months, a decrease of 39.94% year-on-year[2]. - The company reported a net profit loss of CNY 4,952,867 for the first nine months of 2022, which is a 38.97% improvement compared to the same period last year[8]. - The net profit attributable to shareholders for the first three quarters was -4.545 billion yuan, a year-on-year reduction in losses of 39.94%[11]. - The company reported a net loss of CNY 11,994,190 for the period, compared to a loss of CNY 7,449,817 in the previous year[29]. - Total comprehensive income for the period was a loss of ¥3,397,216 thousand, compared to a loss of ¥8,518,847 thousand, showing a significant improvement[32]. - Basic earnings per share improved to -¥0.4981 from -¥0.8205, indicating a reduction in loss per share[32]. Cash Flow and Liquidity - The company's cash flow from operating activities for the first nine months was CNY 249,742, an increase of 105.61% compared to the previous year[2]. - Cash flow from operating activities turned positive at 249.742 million yuan, a 105.61% improvement year-on-year[15]. - Operating cash flow net amount was ¥249,742 thousand, a turnaround from a negative cash flow of ¥4,455,609 thousand in the previous period[34]. - Cash inflow from operating activities totaled ¥61,573,852 thousand, down from ¥159,283,001 thousand, a decrease of approximately 61.3%[33]. - Cash outflow from operating activities was ¥61,324,110 thousand, compared to ¥163,738,610 thousand, reflecting a decrease of about 62.6%[34]. - Cash flow from investing activities generated a net inflow of ¥2,245,073 thousand, down from ¥6,931,140 thousand in the previous period[34]. - Cash flow from financing activities resulted in a net outflow of ¥1,301,953 thousand, an improvement from a net outflow of ¥8,467,626 thousand[34]. - Cash and cash equivalents increased to CNY 19,336,255 from CNY 17,967,374, showing improved liquidity[28]. Operational Efficiency - The company closed 436 stores in the first nine months of 2022, focusing on operational efficiency in key cities[17]. - The company is focusing on cost control and operational efficiency to navigate the challenging market environment[30]. - Operating expenses decreased by 44.13% year-on-year, while total expenses fell by 36.82%[11]. - Total operating costs for Q3 2022 were CNY 62,187,577, down from CNY 127,754,150 year-on-year, indicating a cost reduction strategy[30]. - R&D expenses decreased to ¥713,377 thousand from ¥1,544,550 thousand, a reduction of approximately 53.8% year-over-year[31]. Sales and Market Performance - The retail cloud store count reached 9,796 by the end of Q3 2022, with a year-on-year increase in retail cloud merchandise sales of 6.72% and a quarter-on-quarter increase of 20.62%[10]. - The company's core home appliance 3C business achieved a sales growth of 3.20% year-on-year in Q3 2022, despite challenges from the pandemic[9]. - The sales revenue of home appliance 3C specialty stores increased by 12.18% year-on-year in Q3 2022, indicating a recovery in offline store sales[9]. - The overall merchandise sales scale for Q3 2022 decreased by 5.43% year-on-year, a significant narrowing compared to a 55.88% decline in the first half of the year[10]. - Comparable store sales in the home appliance 3C sector grew by 12.18% year-on-year, despite an overall sales decline of 5.43%[12]. Assets and Liabilities - The total assets at the end of Q3 2022 were CNY 161,038,652, a decrease of 5.68% from the end of the previous year[3]. - Total liabilities decreased to CNY 133,413,897 from CNY 139,709,335, indicating a reduction in overall debt levels[29]. - Non-current assets totaled CNY 90,456,159, down from CNY 95,458,753, reflecting a decrease in long-term investments[28]. - The company’s capital reserve decreased to CNY 32,072,761 from CNY 33,103,448, indicating a decline in retained earnings[29]. Shareholder Information - The company’s major shareholder, Taobao (China) Software Co., Ltd., holds a 19.99% stake, while Zhang Jindong holds 17.62%[18]. - The top ten shareholders hold a total of 4,000,000,000 shares, with the largest shareholder, Taobao (China) Software Co., Ltd., holding 1,861,076,927 shares, representing 16.96% of the total[21]. - The company has a total of 2,000,000,000 shares held by the top ten unrestricted shareholders, with Jiangsu New Retail Innovation Fund II holding 1,578,696,146 shares, representing 16.96%[21]. - The company has a total of 1,100,000,000 shares pledged by various shareholders, indicating a significant level of financial leverage[21]. Legal Matters - The company reported a total of RMB 1.35 billion in litigation and arbitration cases as a plaintiff, with RMB 0.04 billion already settled and RMB 1.31 billion still in litigation[26]. - The company is involved in litigation and arbitration cases as a defendant totaling RMB 6.189 billion, with RMB 6.09 billion settled and RMB 5.58 billion still in litigation[26]. Employee Stock Ownership Plans - The employee stock ownership plan for the second phase includes 1,180 employees holding a total of 65,919,578 shares, representing 0.71% of the company's total equity[23]. - The third phase employee stock ownership plan has 372 employees holding 11,868,916 shares, accounting for 0.13% of the total equity[23]. - The fifth phase employee stock ownership plan includes 1,780 employees holding 84,006,415 shares, which is 0.90% of the total equity[23].

Financial Performance - The company's operating revenue for the first half of 2022 was CNY 37,209.7 million, a decrease of 60.25% compared to the same period last year[9]. - The net profit attributable to shareholders of the listed company was a loss of CNY 2,740.8 million, which is a 20.60% improvement year-on-year[9]. - The net cash flow from operating activities was CNY 896.5 million, down 38.53% from the previous year[9]. - The total assets at the end of the reporting period were CNY 165,938.99 million, a decrease of 2.81% compared to the end of the previous year[9]. - The net assets attributable to shareholders of the listed company were CNY 29,969.7 million, down 6.63% from the previous year[9]. - The company reported a net profit loss of CNY 10.32 million in the second quarter, with a year-on-year reduction in losses of 73.04%[9]. - Total revenue for the reporting period was CNY 37,209.70 million, a decrease of 60.25% compared to CNY 93,605.66 million in the same period last year[39]. - The company achieved an EBITDA of 859 million yuan in the first half of the year, with Q2 EBITDA at 599 million yuan, marking a continuous quarter-on-quarter growth since November 2021[16][17]. - The company reported a significant decline in product revenue, with communication products down 81.94% to CNY 3,796.11 million from CNY 21,014.58 million year-on-year[39]. - The company reported a 4.4% year-on-year increase in comparable store sales in June 2022, indicating some recovery efforts were effective[29]. Retail Environment - The retail industry faced challenges in the first half of 2022, with a 0.7% year-on-year decline in total retail sales, and a 14.1% decrease in retail sales among major retail enterprises[14]. - In June 2022, total retail sales turned to growth at 3.1% due to improved pandemic control and consumption stimulus policies[14]. - The company faced challenges from regional pandemic outbreaks and competition from e-commerce, impacting overall sales performance[30]. - The company is focusing on deepening its presence in the home appliance market and optimizing user experience while accelerating development in lower-tier markets[111]. Store Operations - The retail cloud business opened 1,111 new stores in the first half of the year, bringing the total to 9,749 stores, with a sales scale growth of 5% year-on-year and 53% in June alone[18]. - The total number of self-operated stores decreased by 274, with a net area reduction of 46.20 thousand square meters in the first half of 2022[25]. - The company closed underperforming stores and reduced rental costs to enhance offline profitability[17]. - The total number of retail cloud franchise stores increased by 571, reaching 9,749 stores as of June 30, 2022[28]. - The company opened 30 new stores but closed 304, resulting in a net decrease of 250 stores in the home appliances and 3C category[27]. Financial Management - The company will not distribute cash dividends or issue bonus shares for the reporting period[2]. - The company aims to improve operational efficiency and maintain a low-cost operation strategy[47]. - The company plans to enhance inventory levels and sales capabilities in the second half of the year, particularly in offline stores and Tmall flagship stores[41]. - The company is actively seeking to expand financing channels and enhance cash inflow through asset revitalization and strategic investments[112]. - The company has strengthened asset-liability management and liquidity management to ensure timely payment of interest and principal[173]. Investment and Capital Allocation - The company has cumulatively used CNY 29,085,309.4 thousand of raised funds, with CNY 96,688.4 thousand used in the first half of 2022[67]. - The company has made significant equity investments, but specific details on major equity investments during the reporting period are not applicable[62]. - The company plans to invest ¥1,600,000.0 thousand in the new regional distribution center construction project, enhancing logistics capabilities and operational efficiency[75]. - The company has reported a total of CNY 11,262,898 thousand in restricted trading financial assets due to loan pledges[60]. Corporate Governance - The company’s board of directors and senior management did not change during the reporting period[93]. - The company has made commitments to avoid competition and has fulfilled these commitments during the reporting period[106]. - The company has strengthened its governance and compliance measures, ensuring stable operations[103]. - The company has not engaged in any asset or equity acquisitions or sales during the reporting period[130]. Environmental and Social Responsibility - The company is committed to the national "3060 carbon peak and carbon neutrality" strategy, actively responding to climate change through improved environmental management systems[101]. - The company focuses on community service and rural revitalization, leveraging retail resources to support local economies[105]. - The company has implemented talent development initiatives, ensuring employee rights and providing a comfortable working environment[104]. Related Party Transactions - The total amount of related party transactions for the reporting period is 296,645.36 million yuan, accounting for 100% of similar transaction amounts[121]. - The company engaged in financing services with Shanghai Xingtou Financial Services Group, amounting to 192,750.10 million CNY, representing 64.98% of similar transactions[120]. - The company provided logistics services to Alibaba Group's Cainiao Network, generating revenue of 16,957.77 million CNY, representing 5.72% of similar transactions[119]. Shareholder Information - The total number of shares before the recent changes was 9,310,039,655, with 1,241,096,685 shares (13.33%) being limited shares after the changes[157]. - The company’s major shareholder, Jiangsu New Retail Innovation Fund II, holds 16.96% of the shares, totaling 1,578,696,146 shares[160]. - The company’s monitoring officer, Li Jianying, increased her shareholding by 10,000 shares during the reporting period, with 75% locked[158]. - The company has not undergone any changes in its controlling shareholder or actual controller during the reporting period[166].

Financial Performance - The company's operating revenue for 2021 was CNY 138.90 billion, a decrease of 44.94% compared to CNY 252.30 billion in 2020[11]. - The net profit attributable to shareholders for 2021 was a loss of CNY 43.26 billion, representing a decline of 912.11% from a loss of CNY 4.27 billion in 2020[11]. - The net cash flow from operating activities for 2021 was a negative CNY 6.43 billion, a decrease of 296.48% compared to a negative CNY 1.62 billion in 2020[11]. - Total assets at the end of 2021 were CNY 170.74 billion, down 19.49% from CNY 212.08 billion at the end of 2020[11]. - The net assets attributable to shareholders decreased by 58.24% to CNY 32.10 billion in 2021 from CNY 76.86 billion in 2020[11]. - The company reported a basic earnings per share of -4.65 yuan in 2021, a significant decline from 1.07 yuan in 2019[11]. - The company recorded a total loss of CNY 85.63 billion when excluding impairment provisions and other factors[12]. - The weighted average return on equity was -79.42% in 2021, down from 11.77% in 2019[11]. - The company experienced a quarterly revenue decline, with Q4 2021 revenue at CNY 23.33 billion, down from CNY 54.01 billion in Q1 2021[15]. - In 2021, the company faced significant operational challenges, resulting in a net loss attributable to shareholders of 85.63 billion yuan after accounting for various asset impairment provisions and investment losses totaling 347.02 billion yuan[18]. Operational Adjustments - The company closed or adjusted several underperforming businesses, including the Tian Tian Express small parcel service and some loss-making home appliance stores, to focus on core retail operations[17]. - The company recognized a financial expense increase of 16.57 billion yuan due to the impact of new leasing standards and liquidity issues, although operational expenses excluding financial costs decreased by 20.30% compared to 2020[17]. - The company plans to continue enhancing operational efficiency and asset management to navigate the ongoing market challenges[19]. - The company is focusing on optimizing the Carrefour supermarket business to adapt to the rapid development of e-commerce and community group buying[31]. - The company is enhancing its logistics and service capabilities, particularly in large and medium-sized home appliance delivery and installation services[31]. Market Trends and Strategies - The retail market in China showed signs of recovery in 2021, but faced challenges such as demand contraction and rising costs, necessitating a shift in operational strategies[25]. - The company aims to enhance its core business in home appliances and 3C products, focusing on user demand for new and high-end appliances[28]. - The company is actively developing its e-commerce procurement business, leveraging its self-operated logistics and local service advantages[30]. - The company aims to expand its retail services in lower-tier markets through its retail cloud business[41]. - The company plans to enhance its physical store network through various projects, improving competitiveness in the "Internet+" environment[107]. Store and Inventory Management - The company opened 2,678 new retail cloud stores in 2021, bringing the total to 9,178 stores[29]. - As of December 31, 2021, the company had 11,281 offline stores, including 2,103 self-operated stores and 9,178 retail cloud franchise stores[32]. - The company’s inventory levels dropped to historical lows due to liquidity issues, impacting both sales and procurement scales[18]. - The total number of self-operated stores decreased by 546, with a total of 139 stores remaining open, covering an area of 19.31 million square meters[38]. - The company reported a net decrease of 373 stores in the home appliance and 3C category, with a total of 132 stores remaining open[41]. Financial Management and Investments - The company has established 19 new subsidiaries in 2021, while 37 subsidiaries were deregistered, indicating a strategic restructuring[60]. - The company plans to enhance liquidity and inventory levels in the second half of the year, focusing on promotional activities to boost sales[55]. - The company has implemented significant strategic adjustments in response to market conditions, particularly in fast-moving consumer goods and communication products[55]. - The company has repurposed CNY 1,930,712.0 thousand of interest income from raised funds to permanently supplement working capital[95]. - The company has allocated CNY 3,000,000.0 thousand for permanent working capital, achieving 100% investment progress[98]. Governance and Shareholder Engagement - The company held six shareholder meetings during the reporting period, ensuring effective communication and decision-making with shareholders[143]. - The board of directors and supervisory board operated efficiently, ensuring compliance and protecting the rights of shareholders[144]. - The company maintains a transparent performance evaluation and incentive mechanism for directors and senior management, promoting management performance improvement[145]. - The company has established an independent financial department and accounting system, ensuring no interference from controlling shareholders in financial decisions[150]. - The company has no controlling shareholder or actual controller since July 30, 2021, ensuring operational independence[150]. Future Outlook and Growth Plans - The company aims to restore profitability in its core home appliance and 3C business by achieving monthly profitability starting March 2022 and overall profitability for the year[137]. - The company plans to accelerate the development of three business systems: Retail Cloud, Easy Procurement Cloud, and Social Cloud, which are expected to drive significant growth and profitability in 2022[137]. - The company targets a 15%-20% contribution from its omnichannel strategy in the home appliance sector in 2022, which is anticipated to enhance gross profit levels[140]. - The company recognizes the need for a cultural shift to enhance individual responsibility and promote a work environment focused on efficiency and collective success[141]. - The company expresses confidence in the Chinese economy and retail market, driven by government policies and evolving consumer trends towards quality and personalized service[134].