Company Overview Community Financial System, Inc. is a diversified financial services company with over $16 billion in assets, operating across four main business lines [About Community Financial System, Inc.](index=1&type=section&id=About%20Community%20Financial%20System%2C%20Inc.) Community Financial System, Inc. is a diversified financial services company operating across four main business lines: banking, employee benefit services, insurance services, and wealth management services. Its banking subsidiary, Community Bank, N.A., is a top 100 U.S. banking institution with over $16 billion in assets - **Community Financial System, Inc.** is a diversified financial services company focused on four main business lines: banking, employee benefit, insurance, and wealth management services[3](index=3&type=chunk)[32](index=32&type=chunk) - Its banking subsidiary, **Community Bank, N.A.**, is among the country's 100 largest banking institutions with over **$16 billion in assets** and approximately **200 customer facilities**[3](index=3&type=chunk)[32](index=32&type=chunk) [Conference Call Information](index=1&type=section&id=Conference%20Call%20Information) Company management hosted a conference call on October 21, 2025, to discuss the third quarter 2025 results, with access provided via webcast and dial-in - A conference call was hosted on **October 21, 2025, at 11:00 a.m. (ET)** to discuss Q3 2025 results[2](index=2&type=chunk)[30](index=30&type=chunk) - The conference call was accessible via webcast or dial-in at **1-833-630-0464**[2](index=2&type=chunk)[30](index=30&type=chunk) Third Quarter 2025 Financial Highlights The company reported strong Q3 2025 results with record operating diluted EPS, driven by revenue growth across all business lines [Overall Performance Summary](index=2&type=section&id=Overall%20Performance%20Summary) Community Financial System, Inc. reported strong third quarter 2025 results, with net income of $55.1 million and operating net income of $58.1 million. The company achieved a second consecutive quarter of record operating diluted earnings per share of $1.09, reflecting growth in revenues and improved core operating performance across all four business lines - Community Financial System, Inc. reported Q3 2025 **net income of $55.1 million** ($1.04 per share) and **operating net income of $58.1 million** ($1.09 per share)[5](index=5&type=chunk) - The company achieved a second consecutive quarter of **record operating diluted earnings per share of $1.09**[6](index=6&type=chunk) - Results improved from the prior quarter, driven by increases in revenues and core operating performance across all four businesses[6](index=6&type=chunk) [Key Performance Metrics](index=2&type=section&id=Key%20Performance%20Metrics) Key performance metrics for Q3 2025 showed significant year-over-year and quarter-over-quarter improvements, including diluted EPS up 25.3% YoY and 7.2% QoQ, and operating diluted EPS up 23.9% YoY and 4.8% QoQ. Operating return on assets reached 1.38%, and total operating revenues increased 9.4% YoY Third Quarter 2025 Key Performance Metrics | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 3rd Qtr 2024 | QoQ Change ($ in thousands) | QoQ Change (%) | YoY Change ($ in thousands) | YoY Change (%) | | :--------------------------------------- | :----------- | :----------- | :----------- | :------------- | :------------- | :------------- | :------------- | | Diluted Earnings Per Share | $1.04 | $0.97 | $0.83 | $0.07 | 7.2% | $0.21 | 25.3% | | Operating Diluted Earnings Per Share | $1.09 | $1.04 | $0.88 | $0.05 | 4.8% | $0.21 | 23.9% | | Operating Pre-Tax, Pre-Provision Net Revenue Per Share | $1.56 | $1.41 | $1.29 | $0.15 | 10.6% | $0.27 | 20.9% | | Return on Assets | 1.30% | 1.24% | 1.09% | - | 0.06% | - | 0.21% | | Operating Return on Assets | 1.38% | 1.34% | 1.16% | - | 0.04% | - | 0.22% | | Return on Equity | 11.62% | 11.21% | 10.21% | - | 0.41% | - | 1.41% | | Operating Return on Equity | 12.25% | 12.10% | 10.85% | - | 0.15% | - | 1.40% | | Total Operating Revenues | $206,816 | $199,257 | $189,096 | $7,559 | 3.8% | $17,720 | 9.4% | | Net Interest Income | $128,165 | $124,748 | $112,745 | $3,417 | 2.7% | $15,420 | 13.7% | | Net Interest Margin | 3.30% | 3.27% | 3.03% | - | 0.03% | - | 0.27% | | Total Ending Loans | $10,750,262 | $10,519,117 | $10,251,674 | $231,145 | 2.2% | $498,588 | 4.9% | | Total Ending Deposits | $14,056,850 | $13,701,768 | $13,476,171 | $355,082 | 2.6% | $580,679 | 4.3% | | Tier 1 Leverage Ratio | 9.46% | 9.42% | 9.12% | - | 0.04% | - | 0.34% | Results of Operations This section details the company's Q3 2025 financial performance, covering net income, net interest income, noninterest revenues, and expenses [Net Income and Earnings Per Share](index=4&type=section&id=Net%20Income%20and%20Earnings%20Per%20Share) The Company's net income for Q3 2025 was $55.1 million ($1.04 per share), a significant increase from $43.9 million ($0.83 per share) in Q3 2024 and $0.97 per share in Q2 2025. This growth was primarily driven by higher net interest income, increased noninterest revenues, and a decrease in the provision for credit losses Net Income and Diluted EPS | Metric | 3rd Qtr 2025 ($ in millions) | 2nd Qtr 2025 ($ in millions) | 3rd Qtr 2024 ($ in millions) | | :--------------------- | :----------- | :----------- | :----------- | | Net Income | $55.1 | $51.3 | $43.9 | | Diluted Earnings Per Share | $1.04 | $0.97 | $0.83 | - The **$0.21 increase in diluted earnings per share year-over-year** was primarily driven by higher net interest income, increased noninterest revenues, and a decrease in the provision for credit losses[13](index=13&type=chunk) - The **$0.07 increase in diluted earnings per share quarter-over-quarter** was primarily due to higher net interest income, increased noninterest revenues, and decreased noninterest expenses[13](index=13&type=chunk) [Net Interest Income and Net Interest Margin](index=4&type=section&id=Net%20Interest%20Income%20and%20Net%20Interest%20Margin) The Company achieved record quarterly net interest income of $128.2 million in Q3 2025, up 13.7% YoY and 2.7% QoQ. Net interest margin expanded to 3.30% (3.33% FTE), driven by organic loan growth, repricing, diminishing funding cost pressures, a 16 basis point increase in interest-earning asset yield, and a 17 basis point decrease in the cost of interest-bearing liabilities YoY Net Interest Income and Margin | Metric | 3rd Qtr 2025 ($ in millions) | 2nd Qtr 2025 ($ in millions) | 3rd Qtr 2024 ($ in millions) | YoY Change ($ in millions) | YoY Change (%) | QoQ Change ($ in millions) | QoQ Change (%) | | :---------------------- | :----------- | :----------- | :----------- | :------------- | :------------- | :------------- | :------------- | | Net Interest Income | $128.2 | $124.7 | $112.7 | $15.4 | 13.7% | $3.4 | 2.7% | | Net Interest Margin | 3.30% | 3.27% | 3.03% | - | 0.27% | - | 0.03% | | Net Interest Margin (FTE) | 3.33% | 3.30% | 3.05% | - | 0.28% | - | 0.03% | - The yield on interest-earning assets increased **16 basis points to 4.59%** over the prior year's third quarter, primarily driven by higher loan yields[14](index=14&type=chunk) - The cost of interest-bearing liabilities decreased **17 basis points from 1.93% to 1.76%** YoY, including a 26 basis point decrease in average borrowing rate and a 10 basis point decrease in average interest-bearing deposit rate[14](index=14&type=chunk) [Noninterest Revenues](index=6&type=section&id=Noninterest%20Revenues) Noninterest revenues accounted for 38% of total revenues in Q3 2025, with growth across banking, employee benefit, and insurance services, and consistent performance in wealth management - The Company's noninterest revenue streams generated **38% of total revenues** in Q3 2025[16](index=16&type=chunk) Noninterest Revenues by Segment | Segment | 3rd Qtr 2025 ($ in millions) | 2nd Qtr 2025 ($ in millions) | 3rd Qtr 2024 ($ in millions) | YoY Change ($ in millions) | YoY Change (%) | QoQ Change ($ in millions) | QoQ Change (%) | | :-------------------------- | :----------- | :----------- | :----------- | :------------- | :------------- | :------------- | :------------- | | Banking noninterest revenues | $21.2 | $20.1 | $20.6 | $0.6 | 2.8% | $1.1 | 5.5% | | Employee benefit services revenues | $34.4 | $32.4 | $33.2 | $1.2 | 3.6% | $2.0 | 6.3% | | Insurance services revenues | $14.1 | $13.4 | $13.6 | $0.5 | 3.6% | $0.7 | 5.6% | | Wealth management services revenues | $8.9 | $8.7 | $8.9 | $0.0 | 0.0% | $0.3 | 3.0% | - Employee benefit services revenue increases were largely driven by growth in recordkeeping and third-party administration services, including acquisitions[18](index=18&type=chunk) - Insurance services revenue increase from prior year was due to acquisitions, while the QoQ increase was driven by seasonality of insurance policy renewals[18](index=18&type=chunk) [Noninterest Expenses and Income Taxes](index=6&type=section&id=Noninterest%20Expenses%20and%20Income%20Taxes) Total noninterest expenses increased 3.3% YoY to $128.3 million in Q3 2025, primarily due to higher data processing, occupancy, legal fees, and acquisition expenses, partially offset by lower salaries. The effective tax rate rose to 24.7% Noninterest Expenses and Effective Tax Rate | Metric | 3rd Qtr 2025 ($ in millions) | 3rd Qtr 2024 ($ in millions) | YoY Change ($ in millions) | YoY Change (%) | | :-------------------------- | :----------- | :----------- | :------------- | :------------- | | Total noninterest expenses | $128.3 | $124.2 | $4.1 | 3.3% | | Effective tax rate | 24.7% | 23.0% | - | 1.7% | | Effective tax rate (Q2 2025) | 24.7% | 22.3% | - | 2.4% | - Key drivers for the increase in noninterest expenses include **data processing and communications (up 20.3%)**, **occupancy and equipment (up 7.9%)**, **legal and professional fees (up 20.0%)**, and **acquisition expenses (up $0.7 million)**[18](index=18&type=chunk) - Salaries and employee benefits expenses decreased **$1.5 million (1.9%)**, primarily due to lower employee medical costs and a decrease in performance-based incentive compensation[18](index=18&type=chunk) Business Segment Results This section provides a detailed breakdown of the financial performance for each of the company's four business segments [Banking Segment](index=3&type=section&id=Banking%20Segment) The Banking segment reported a strong adjusted income before income taxes of $56.3 million in Q3 2025, marking a 39.2% YoY increase and 3.3% QoQ increase. This was supported by a 13.9% YoY rise in net interest income and a 27.8% YoY decrease in provision for credit losses Banking Segment Performance | Metric | 3rd Qtr 2025 ($ in thousands) | 2nd Qtr 2025 ($ in thousands) | 3rd Qtr 2024 ($ in thousands) | QoQ Change ($ in thousands) | QoQ Change (%) | YoY Change ($ in thousands) | YoY Change (%) | | :-------------------------------- | :----------- | :----------- | :----------- | :------------- | :------------- | :------------- | :------------- | | Net interest income | $127,348 | $123,973 | $111,846 | $3,375 | 2.7% | $15,502 | 13.9% | | Provision for credit losses | $5,564 | $4,117 | $7,709 | $1,447 | 35.1% | ($2,145) | (27.8%) | | Operating noninterest revenues | $21,082 | $19,949 | $20,478 | $1,133 | 5.7% | $604 | 2.9% | | Adjusted income before income taxes | $56,303 | $54,492 | $40,445 | $1,811 | 3.3% | $15,858 | 39.2% | | Adjusted return on assets | 1.35% | 1.34% | 1.02% | - | 0.01% | - | 0.33% | | Adjusted return on equity | 14.08% | 14.16% | 11.36% | - | (0.08%) | - | 2.72% | | Adjusted return on tangible equity | 25.09% | 25.82% | 22.46% | - | (0.73%) | - | 2.63% | [Employee Benefit Services Segment](index=3&type=section&id=Employee%20Benefit%20Services%20Segment) The Employee Benefit Services segment recorded adjusted income before income taxes of $14.5 million in Q3 2025, an increase of 21.7% QoQ, despite a 4.8% YoY decrease. Segment operating revenues grew 6.1% QoQ and 3.2% YoY Employee Benefit Services Segment Performance | Metric | 3rd Qtr 2025 ($ in thousands) | 2nd Qtr 2025 ($ in thousands) | 3rd Qtr 2024 ($ in thousands) | QoQ Change ($ in thousands) | QoQ Change (%) | YoY Change ($ in thousands) | YoY Change (%) | | :-------------------------------- | :----------- | :----------- | :----------- | :------------- | :------------- | :------------- | :------------- | | Segment operating revenues | $35,965 | $33,892 | $34,858 | $2,073 | 6.1% | $1,107 | 3.2% | | Adjusted income before income taxes | $14,501 | $11,911 | $15,237 | $2,590 | 21.7% | ($736) | (4.8%) | | Adjusted return on assets | 25.49% | 20.46% | 24.88% | - | 5.03% | - | 0.61% | | Adjusted return on equity | 28.66% | 22.80% | 27.92% | - | 5.86% | - | 0.74% | | Adjusted return on tangible equity | 62.00% | 47.63% | 57.46% | - | 14.37% | - | 4.54% | [Insurance Services Segment](index=4&type=section&id=Insurance%20Services%20Segment) The Insurance Services segment saw a significant increase in adjusted income before income taxes, rising 44.3% QoQ and 12.6% YoY to $3.2 million in Q3 2025. Segment operating revenues also grew 5.6% QoQ and 3.7% YoY Insurance Services Segment Performance | Metric | 3rd Qtr 2025 ($ in thousands) | 2nd Qtr 2025 ($ in thousands) | 3rd Qtr 2024 ($ in thousands) | QoQ Change ($ in thousands) | QoQ Change (%) | YoY Change ($ in thousands) | YoY Change (%) | | :-------------------------------- | :----------- | :----------- | :----------- | :------------- | :------------- | :------------- | :------------- | | Segment operating revenues | $14,219 | $13,464 | $13,709 | $755 | 5.6% | $510 | 3.7% | | Adjusted income before income taxes | $3,242 | $2,247 | $2,879 | $995 | 44.3% | $363 | 12.6% | | Adjusted return on assets | 15.35% | 13.40% | 16.49% | - | 1.95% | - | (1.14%) | | Adjusted return on equity | 19.60% | 16.76% | 22.79% | - | 2.84% | - | (3.19%) | | Adjusted return on tangible equity | 63.09% | 96.98% | 147.58% | - | (33.89%) | - | (84.49%) | [Wealth Management Services Segment](index=4&type=section&id=Wealth%20Management%20Services%20Segment) The Wealth Management Services segment achieved adjusted income before income taxes of $2.9 million in Q3 2025, representing a substantial 44.3% YoY increase and 23.1% QoQ increase. Segment operating revenues grew 3.4% QoQ and 1.6% YoY, reflecting favorable market conditions Wealth Management Services Segment Performance | Metric | 3rd Qtr 2025 ($ in thousands) | 2nd Qtr 2025 ($ in thousands) | 3rd Qtr 2024 ($ in thousands) | QoQ Change ($ in thousands) | QoQ Change (%) | YoY Change ($ in thousands) | YoY Change (%) | | :-------------------------------- | :----------- | :----------- | :----------- | :------------- | :------------- | :------------- | :------------- | | Segment operating revenues | $9,528 | $9,219 | $9,380 | $309 | 3.4% | $148 | 1.6% | | Adjusted income before income taxes | $2,892 | $2,349 | $2,004 | $543 | 23.1% | $888 | 44.3% | | Adjusted return on assets | 29.22% | 24.67% | 22.25% | - | 4.55% | - | 6.97% | | Adjusted return on equity | 41.02% | 31.21% | 30.57% | - | 9.81% | - | 10.45% | | Adjusted return on tangible equity | 48.02% | 36.12% | 37.30% | - | 11.90% | - | 10.72% | Financial Position and Capital This section reviews the company's balance sheet, including assets, liquidity, deposits, loans, credit quality, and capital adequacy [Total Assets and Liquidity](index=7&type=section&id=Total%20Assets%20and%20Liquidity) The Company's total assets reached $16.96 billion at September 30, 2025, an increase of 3.4% YoY and 1.8% QoQ, maintaining a strong liquidity profile Total Assets Growth | Metric | September 30, 2025 | YoY Change ($) | YoY Change (%) | QoQ Change ($) | QoQ Change (%) | | :----------- | :------------------- | :------------- | :------------- | :------------- | :------------- | | Total Assets | $16.96 billion | $553.1 million | 3.4% | $292.8 million | 1.8% | - The increase in total assets was primarily driven by **organic loan growth**[22](index=22&type=chunk) - Readily available sources of liquidity totaled **$6.20 billion** at September 30, 2025, including unrestricted cash, unpledged investment securities, and unused borrowing capacity[22](index=22&type=chunk) - Readily available liquidity represents **240% of estimated uninsured deposits**, net of collateralized and intercompany deposits[22](index=22&type=chunk) [Deposits and Funding](index=7&type=section&id=Deposits%20and%20Funding) Ending deposits grew to $14.06 billion at September 30, 2025, up 4.3% YoY and 2.6% QoQ, driven by increases in non-maturity interest-bearing and noninterest-bearing deposit balances. The average cost of total deposits decreased to 1.17% Deposits and Funding Metrics | Metric | September 30, 2025 | YoY Change ($) | YoY Change (%) | QoQ Change ($) | QoQ Change (%) | | :-------------------- | :------------------- | :------------- | :------------- | :------------- | :------------- | | Ending Deposits | $14.06 billion | $580.7 million | 4.3% | $355.1 million | 2.6% | | Average Cost of Total Deposits | 1.17% | -0.06% | - | -0.02% | - | | Ending Borrowings | $763.3 million | -$185.1 million | -19.5% | -$131.1 million | -14.7% | - Deposit growth was driven by increases in **non-maturity interest-bearing and noninterest-bearing deposit balances**[22](index=22&type=chunk) - **65% of total deposits** were in no- and relatively low-rate checking and savings accounts, while time deposit accounts represented **14% of total deposits** at quarter-end[22](index=22&type=chunk) [Loans and Credit Quality](index=7&type=section&id=Loans%20and%20Credit%20Quality) Ending loans grew to $10.75 billion at September 30, 2025, up 4.9% YoY and 2.2% QoQ, reflecting organic growth in business and consumer lending. Credit quality remains strong, with net charge-offs at an annualized 0.09% of average loans and nonperforming loans at 0.52% of total loans, both remaining relatively low compared to the industry Loans and Credit Quality Metrics | Metric | September 30, 2025 | YoY Change ($) | YoY Change (%) | QoQ Change ($) | QoQ Change (%) | | :------------------------------------ | :------------------- | :------------- | :------------- | :------------- | :------------- | | Ending Loans | $10.75 billion | $498.6 million | 4.9% | $231.1 million | 2.2% | | Allowance for Credit Losses | $84.9 million | $8.7 million | 11.4% | $3.0 million | 3.7% | | Allowance for Credit Losses / Total Loans | 0.79% | 0.05% | - | 0.01% | - | | Annualized Loan Net Charge-Offs | 0.09% | -0.02% | - | -0.11% | - | | Total Delinquent Loans / Total Loans | 1.00% | -0.07% | - | -0.01% | - | | Nonperforming Loans / Total Loans | 0.52% | -0.09% | - | 0.01% | - | - The Company recorded a **$5.6 million provision for credit losses** during Q3 2025, reflective of organic loan growth and a stable economic environment[22](index=22&type=chunk) - Exposure to non-owner occupied and multifamily commercial real estate (CRE) remains diverse and relatively low at **15% of total assets**, **24% of total loans**, and **188% of total bank-level regulatory capital**[22](index=22&type=chunk) [Shareholders' Equity and Regulatory Capital](index=8&type=section&id=Shareholders%27%20Equity%20and%20Regulatory%20Capital) The Company maintains a strong capital position, with shareholders' equity increasing to $1.94 billion at September 30, 2025, up 8.6% YoY and 3.0% QoQ. All regulatory capital ratios significantly exceeded well-capitalized standards Shareholders' Equity and Capital Ratios | Metric | September 30, 2025 | YoY Change ($) | YoY Change (%) | QoQ Change ($) | QoQ Change (%) | | :------------------------------------ | :------------------- | :------------- | :------------- | :------------- | :------------- | | Shareholders' Equity | $1.94 billion | $154.0 million | 8.6% | $55.9 million | 3.0% | | Shareholders' Equity to Assets Ratio | 11.43% | 0.55% | - | 0.13% | - | | Tier 1 Leverage Ratio | 9.46% | 0.34% | - | 0.04% | - | | Tangible Equity to Tangible Assets Ratio (non-GAAP) | 6.73% | 0.76% | - | 0.22% | - | - The increase in shareholders' equity was primarily due to a **$108.2 million increase in retained earnings** and a **$32.1 million decrease in accumulated other comprehensive loss** YoY[28](index=28&type=chunk) - All of the Company's and Community Bank, N.A.'s regulatory capital ratios significantly exceeded **well-capitalized standards**[23](index=23&type=chunk) [Dividend and Stock Repurchase Program](index=8&type=section&id=Dividend%20and%20Stock%20Repurchase%20Program) The Company declared a quarterly cash dividend of $0.47 per share in Q3 2025, marking the 33rd consecutive year of dividend increases, and repurchased 206,054 shares - The Company declared a quarterly cash dividend of **$0.47 per share** on its common stock in Q3 2025, up 2.2% YoY, marking the **33rd consecutive year of dividend increases**[24](index=24&type=chunk)[28](index=28&type=chunk) - The Board approved a stock repurchase program in December 2024, authorizing the repurchase of up to **2.63 million shares (5.0% of common stock outstanding)** during 2025[28](index=28&type=chunk) - **206,054 shares** were repurchased pursuant to the 2025 stock repurchase program during the third quarter and first nine months of 2025[28](index=28&type=chunk) Strategic Developments Strategic initiatives include banking services expansion and a significant investment in a tech-first insurance managing general agent [Banking Services Expansion](index=8&type=section&id=Banking%20Services%20Expansion) Community Bank, N.A. is expanding its banking services into the strategic Greater Lehigh Valley market by acquiring seven branch locations from Santander Bank, N.A., adding approximately $600 million of customer deposits - Community Bank, N.A. entered an agreement to acquire **seven branch locations** in the Allentown, Pennsylvania market from Santander Bank, N.A.[25](index=25&type=chunk) - The transaction is expected to add approximately **$600 million of customer deposits**, as well as branch-related loans and wealth management relationships[25](index=25&type=chunk) - Regulatory approval has been received, and the branch transaction is expected to close on **November 7, 2025**[25](index=25&type=chunk) [Investment in Leap Holdings, Inc.](index=8&type=section&id=Investment%20in%20Leap%20Holdings%2C%20Inc.) The Company made a $37.4 million minority investment in Leap Holdings, Inc., a tech-first managing general agent providing insurance solutions for the rental housing sector, complementing existing insurance services - The Company announced a **$37.4 million minority investment** in Leap Holdings, Inc., parent company of Leap Insurance Agency, LLC[7](index=7&type=chunk)[26](index=26&type=chunk) - Leap Insurance Agency, LLC is a tech-first managing general agent providing insurance solutions for the rental housing sector, with flagship offerings including Agile Rent Guaranty and Leap Deposit Replacement[27](index=27&type=chunk) - This investment will complement the Company's existing insurance services business and underscores its commitment to scale as a diversified financial services company[7](index=7&type=chunk)[26](index=26&type=chunk) Non-GAAP Measures This section defines and explains the company's use of supplemental non-GAAP financial measures to aid in understanding core performance [Definition and Rationale](index=9&type=section&id=Definition%20and%20Rationale) The Company provides supplemental reporting using non-GAAP measures such as 'operating' and 'tangible' results, operating pre-tax, pre-provision net revenues, and fully tax-equivalent (FTE) net interest income/margin. These measures exclude specific items like acquisition expenses and amortization of intangibles to help investors and analysts better understand underlying core performance and enhance comparability - 'Operating' basis results exclude after-tax effects of acquisition expenses, contingent consideration adjustments, restructuring expenses, litigation accrual, and amortization of intangible assets[29](index=29&type=chunk) - 'Tangible' basis results exclude goodwill and intangible asset balances, net of accumulated amortization and applicable deferred tax amounts[29](index=29&type=chunk) - Management believes these non-GAAP measures help investors and analysts measure underlying core performance and provide better comparability[29](index=29&type=chunk) Forward-Looking Statements This section contains a standard disclaimer regarding forward-looking statements, noting that actual results may differ due to various risks [Disclaimer and Risk Factors](index=9&type=section&id=Disclaimer%20and%20Risk%20Factors) This section contains a standard disclaimer regarding forward-looking statements, emphasizing that actual results may differ materially from expectations due to various risks and uncertainties. Key risk factors include macroeconomic conditions, fiscal and monetary policies, litigation, competition, and regulatory changes. Readers are advised to consult SEC filings for a comprehensive discussion of these risks - The press release contains forward-looking statements, and actual results may differ from expectations due to significant risks and uncertainties[33](index=33&type=chunk) - Factors that could cause actual results to differ include macroeconomic conditions, fiscal and monetary policies, litigation, regulatory actions, and competition[33](index=33&type=chunk) - Readers are advised to refer to the Company's SEC filings, including the 'Risk Factors' section, for more information[33](index=33&type=chunk) Summary of Financial Data (Unaudited) This section provides unaudited detailed financial data, covering earnings, profitability, net interest margin, balances, balance sheet, capital, and asset quality [Earnings Data](index=10&type=section&id=Earnings%20Data) This section provides detailed quarterly and year-to-date earnings data, including comprehensive breakdowns of interest income, interest expense, net interest income, provision for credit losses, various noninterest revenues, and noninterest expenses, culminating in net income and earnings per share Quarterly and Year-to-Date Earnings Data | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | YTD 2025 | YTD 2024 | | :--------------------------------------- | :----------- | :----------- | :----------- | :----------- | :----------- | :----------- | :----------- | | Loan income | $152,509 | $146,534 | $142,904 | $144,638 | $140,472 | $441,947 | $401,129 | | Total interest income | $177,283 | $172,878 | $167,647 | $169,931 | $163,900 | $517,808 | $473,597 | | Interest expense | $49,118 | $48,130 | $47,435 | $49,958 | $51,155 | $144,683 | $144,453 | | Net interest income | $128,165 | $124,748 | $120,212 | $119,973 | $112,745 | $373,125 | $329,144 | | Provision for credit losses | $5,564 | $4,117 | $6,690 | $6,208 | $7,709 | $16,371 | $16,565 | | Total noninterest revenues | $78,887 | $74,508 | $76,036 | $76,314 | $76,197 | $229,431 | $220,872 | | Total noninterest expenses | $128,319 | $129,102 | $125,290 | $125,539 | $124,203 | $382,711 | $361,286 | | Net income | $55,088 | $51,331 | $49,614 | $49,793 | $43,901 | $156,033 | $132,688 | | Diluted earnings per share | $1.04 | $0.97 | $0.93 | $0.94 | $0.83 | $2.94 | $2.50 | [Profitability Metrics](index=11&type=section&id=Profitability%20Metrics) This section presents a comprehensive overview of the Company's profitability, including both GAAP and non-GAAP metrics such as Return on Assets, Return on Equity, Noninterest Revenues/Total Revenues, and Efficiency Ratios, across multiple quarters Quarterly Profitability Metrics (GAAP and Non-GAAP) | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------------- | :----------- | :----------- | :----------- | :----------- | :----------- | | Return on assets (GAAP) | 1.30% | 1.24% | 1.22% | 1.21% | 1.09% | | Return on equity (GAAP) | 11.62% | 11.21% | 11.28% | 11.27% | 10.21% | | Noninterest revenues/total revenues (GAAP) | 38.1% | 37.4% | 38.7% | 38.9% | 40.3% | | Efficiency ratio (GAAP) | 62.0% | 64.8% | 63.8% | 64.0% | 65.7% | | Operating return on assets (non-GAAP) | 1.38% | 1.34% | 1.28% | 1.29% | 1.16% | | Operating return on equity (non-GAAP) | 12.25% | 12.10% | 11.84% | 11.99% | 10.85% | | Operating return on tangible equity (non-GAAP) | 22.43% | 22.63% | 22.76% | 23.36% | 21.80% | | Operating efficiency ratio (non-GAAP) | 59.9% | 62.0% | 61.9% | 61.8% | 63.6% | [Components of Net Interest Margin (FTE)](index=12&type=section&id=Components%20of%20Net%20Interest%20Margin%20(FTE)) This section details the components contributing to the net interest margin, including yields on various earning assets (loans, cash equivalents, investments) and costs of different funding sources (interest-bearing deposits, borrowings, total deposits, total funds), presented on a fully tax-equivalent basis Quarterly Components of Net Interest Margin (FTE) | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Loan yield | 5.68% | 5.63% | 5.58% | 5.58% | 5.51% | | Earning asset yield | 4.59% | 4.56% | 4.51% | 4.52% | 4.43% | | Interest-bearing deposit rate | 1.59% | 1.59% | 1.59% | 1.68% | 1.69% | | Borrowing rate | 3.82% | 3.56% | 3.63% | 3.57% | 4.08% | | Cost of all interest-bearing funds | 1.76% | 1.74% | 1.75% | 1.84% | 1.93% | | Cost of total deposits | 1.17% | 1.19% | 1.17% | 1.23% | 1.23% | | Cost of funds (includes noninterest-bearing deposits) | 1.33% | 1.32% | 1.33% | 1.38% | 1.44% | | Net interest margin (FTE) (non-GAAP) | 3.33% | 3.30% | 3.24% | 3.20% | 3.05% | [Average Balances](index=12&type=section&id=Average%20Balances) This section provides average balances for key financial statement items over the past five quarters, including loans, cash equivalents, investment securities, total interest-earning assets, total assets, various deposit categories, borrowings, and shareholders' equity Quarterly Average Balances | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Loans | $10,664,241 | $10,455,637 | $10,402,985 | $10,331,217 | $10,155,343 | | Total interest-earning assets | $15,393,114 | $15,289,591 | $15,165,301 | $15,035,988 | $14,796,369 | | Total assets | $16,755,095 | $16,590,741 | $16,439,357 | $16,324,320 | $16,058,219 | | Interest checking, savings and money market deposits | $8,086,979 | $8,094,208 | $7,899,568 | $7,689,659 | $7,462,225 | | Total interest-bearing liabilities | $11,047,159 | $11,064,639 | $10,961,853 | $10,787,274 | $10,567,402 | | Noninterest-bearing deposits | $3,640,964 | $3,522,734 | $3,519,962 | $3,603,416 | $3,611,755 | | Shareholders' equity | $1,881,116 | $1,836,965 | $1,783,646 | $1,757,467 | $1,709,791 | [Balance Sheet Data](index=13&type=section&id=Balance%20Sheet%20Data) This section provides period-end balance sheet data for the past five quarters, detailing assets (cash, investment securities, loans, goodwill, other assets), liabilities (deposits, borrowings, other liabilities), and shareholders' equity, offering a snapshot of the Company's financial position Quarterly Balance Sheet Data | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Cash and cash equivalents | $245,247 | $237,248 | $518,021 | $197,004 | $346,110 | | Total investment securities | $4,380,564 | $4,350,070 | $4,301,343 | $4,218,386 | $4,287,551 | | Total loans | $10,750,262 | $10,519,117 | $10,421,141 | $10,432,365 | $10,251,674 | | Total assets | $16,957,804 | $16,665,018 | $16,764,296 | $16,386,044 | $16,404,700 | | Total deposits | $14,056,850 | $13,701,768 | $13,892,047 | $13,441,707 | $13,476,171 | | Total liabilities | $15,018,854 | $14,781,927 | $14,930,221 | $14,623,209 | $14,619,753 | | Shareholders' equity | $1,938,950 | $1,883,091 | $1,834,075 | $1,762,835 | $1,784,947 | [Capital and Other Data](index=13&type=section&id=Capital%20and%20Other%20Data) This section provides key capital and other financial metrics at quarter-end, including various equity-to-asset ratios (GAAP and non-GAAP), regulatory capital ratios like Tier 1 leverage, loan-to-deposit ratio, share information, dividends, and book values Quarterly Capital and Other Data | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Shareholders' equity/total assets (GAAP) | 11.43% | 11.30% | 10.94% | 10.76% | 10.88% | | Tangible equity/tangible assets (non-GAAP) | 6.73% | 6.51% | 6.15% | 5.83% | 5.97% | | Tier 1 leverage ratio | 9.46% | 9.42% | 9.29% | 9.19% | 9.12% | | Loan-to-deposit ratio | 76.5% | 76.8% | 75.0% | 77.6% | 76.1% | | Cash dividends declared per common share | $0.47 | $0.46 | $0.46 | $0.46 | $0.46 | | Book value (GAAP) | $36.82 | $35.62 | $34.71 | $33.47 | $33.97 | | Tangible book value (non-GAAP) | $20.57 | $19.46 | $18.52 | $17.20 | $17.66 | | Common stock price at quarter-end | $58.64 | $56.87 | $56.86 | $61.68 | $58.07 | [Asset Quality](index=14&type=section&id=Asset%20Quality) This section provides a detailed breakdown of asset quality metrics over the past five quarters, including nonaccrual loans, delinquent loans, total nonperforming loans, other real estate owned, net charge-offs, and various ratios assessing credit risk and allowance coverage Quarterly Asset Quality Metrics | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Nonaccrual loans | $49,327 | $45,808 | $69,051 | $66,387 | $59,013 | | Total nonperforming loans | $56,057 | $53,327 | $74,979 | $73,387 | $62,846 | | Total nonperforming assets | $63,908 | $61,281 | $77,725 | $76,168 | $65,125 | | Net charge-offs | $2,471 | $5,114 | $3,229 | $3,211 | $2,772 | | Allowance for credit losses/loans outstanding | 0.79% | 0.78% | 0.79% | 0.76% | 0.74% | | Nonperforming loans/loans outstanding | 0.52% | 0.51% | 0.72% | 0.70% | 0.61% | | Allowance for credit losses/nonperforming loans | 152% | 153% | 110% | 108% | 121% | | Net charge-offs/average loans | 0.09% | 0.20% | 0.13% | 0.12% | 0.11% | | Delinquent loans/ending loans | 1.00% | 1.01% | 1.29% | 1.24% | 1.07% | | Nonperforming assets/total assets | 0.38% | 0.37% | 0.46% | 0.46% | 0.40% | [Quarterly GAAP to Non-GAAP Reconciliations](index=14&type=section&id=Quarterly%20GAAP%20to%20Non-GAAP%20Reconciliations) This extensive section provides detailed reconciliations of various GAAP financial measures to their corresponding non-GAAP operating and tangible equivalents across five quarters, illustrating adjustments for non-recurring or non-core items Operating Pre-Tax, Pre-Provision Net Revenue (non-GAAP) Reconciliation | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Net income (GAAP) | $55,088 | $51,331 | $49,614 | $49,793 | $43,901 | | Income before income taxes | $73,169 | $66,037 | $64,268 | $64,540 | $57,030 | | Provision for credit losses | $5,564 | $4,117 | $6,690 | $6,208 | $7,709 | | Pre-tax, pre-provision net revenue (non-GAAP) | $78,733 | $70,154 | $70,958 | $70,748 | $64,739 | | Operating pre-tax, pre-provision net revenue (non-GAAP) | $82,502 | $75,116 | $74,146 | $74,263 | $68,274 | Operating Diluted Earnings Per Share (non-GAAP) Reconciliation | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Diluted earnings per share (GAAP) | $1.04 | $0.97 | $0.93 | $0.94 | $0.83 | | Operating diluted earnings per share (non-GAAP) | $1.09 | $1.04 | $0.98 | $1.00 | $0.88 | Operating Net Income (non-GAAP) Reconciliation | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 1st Qtr 2025 | 4th Qtr 2024 | 3rd Qtr 2024 | | :------------------------------------------ | :----------- | :----------- | :----------- | :----------- | :----------- | | Net income (GAAP) | $55,088 | $51,331 | $49,614 | $49,793 | $43,901 | | Operating net income (non-GAAP) | $58,074 | $55,402 | $52,067 | $52,949 | $46,636 | [Quarterly Segment Information Reconciliations](index=19&type=section&id=Quarterly%20Segment%20Information%20Reconciliations) This section provides reconciliations of segment-level adjusted income before income taxes to total consolidated income before income taxes, and average total segment assets to average total consolidated assets. It also includes segment-specific adjusted return metrics (return on assets, equity, and tangible equity) for Banking, Employee Benefit Services, Insurance Services, and Wealth Management Services Reconciliation of Total Segment Adjusted Income Before Income Taxes to Total Consolidated Income Before Income Taxes | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 3rd Qtr 2024 | | :---------------------------------------------------------------- | :----------- | :----------- | :----------- | | Total segment adjusted income before income taxes | $76,938 | $70,999 | $60,565 | | Total consolidated income before income taxes | $73,169 | $66,037 | $57,030 | Banking and Corporate Adjusted Return Metrics | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 3rd Qtr 2024 | | :-------------------------------- | :----------- | :----------- | :----------- | | Adjusted return on assets | 1.35% | 1.34% | 1.02% | | Adjusted return on equity | 14.08% | 14.16% | 11.36% | | Adjusted return on tangible equity (non-GAAP) | 25.09% | 25.82% | 22.46% | Employee Benefit Services Adjusted Return Metrics | Metric | 3rd Qtr 2025 | 2nd Qtr 2025 | 3rd Qtr 2024 | | :-------------------------------- | :----------- | :----------- | :----------- | | Adjusted return on assets | 25.49% | 20.46% | 24.88% | | Adjusted return on equity | 28.66% | 22.80% | 27.92% | | Adjusted return on tangible equity (non-GAAP) | 62.00% | 47.63% | 57.46% |

Core Insights - Community Financial System (CBU) reported quarterly earnings of $1.04 per share, exceeding the Zacks Consensus Estimate of $1.03 per share, and showing an increase from $0.83 per share a year ago, resulting in an earnings surprise of +0.97% [1] - The company posted revenues of $207.93 million for the quarter ended September 2025, which was 0.48% below the Zacks Consensus Estimate, but an increase from $189.81 million year-over-year [2] - The stock has underperformed the market, losing approximately 9.1% since the beginning of the year, while the S&P 500 has gained 14.5% [3] Earnings Outlook - The current consensus EPS estimate for the upcoming quarter is $1.10 on revenues of $212.67 million, and for the current fiscal year, it is $4.06 on revenues of $818.75 million [7] - The estimate revisions trend for Community Financial was mixed prior to the earnings release, resulting in a Zacks Rank 3 (Hold), indicating expected performance in line with the market [6] Industry Context - The Financial - Miscellaneous Services industry, to which Community Financial belongs, is currently ranked in the top 37% of over 250 Zacks industries, suggesting a favorable outlook compared to lower-ranked industries [8] - Another company in the same industry, Burford Capital Limited (BUR), is expected to report a significant decline in earnings, with a projected EPS of $0.30, down 50.8% year-over-year, and revenues expected to decrease by 48.2% [9]

Core Insights - Community Financial System, Inc. reported its third quarter 2025 results, which are available on the company's investor relations website [1] - A conference call to discuss the third quarter results is scheduled for October 21, 2025, at 11:00 a.m. (ET) [2] Company Overview - Community Financial System, Inc. is a diversified financial services company with four main business lines: banking services, employee benefit services, insurance services, and wealth management services [3] - The company's banking subsidiary, Community Bank, N.A., has over $16 billion in assets and operates approximately 200 customer facilities across several states [3] - The company also includes subsidiaries that provide employee benefits administration, insurance services, and comprehensive financial planning [3]

Core Insights - Community Financial System, Inc. (NYSE:CBU) is recognized as one of the 12 Reliable Dividend Stocks for Maximum Income, highlighting its strong dividend performance [1] Company Overview - Community Financial System, Inc. operates as a regional financial holding company with services in banking, employee benefits, insurance, and wealth management across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts [2] Business Strategy - The company's strategy emphasizes a balanced mix of revenue streams, market expansion, and acquisitions to enhance market position and product offerings. Key success factors include stable deposit growth, prudent lending, strong asset quality, effective cost control, and disciplined capital allocation to support consistent dividend growth [3] Dividend Performance - Community Financial System has increased its dividend for 33 consecutive years, demonstrating a commitment to shareholder returns. Over the last decade, the company has distributed over $750 million in dividends, with a current quarterly dividend of $0.47 per share and a dividend yield of 3.35% as of October 13 [4]

Core Viewpoint - Community Financial System has announced its earnings conference call for the third quarter of 2025, indicating a focus on financial performance and strategic insights for stakeholders [1] Summary by Relevant Categories Earnings Performance - The announcement pertains to the third quarter earnings, which will provide insights into the company's financial health and operational efficiency [1] Strategic Insights - The earnings conference call is expected to discuss key strategies and future outlook, which may influence investor sentiment and market positioning [1]

Core Insights - BPAS has been recognized for the fourth consecutive year in the NAPA Advisors' Choice Awards, highlighting its strong performance in the retirement plan services sector [1][8] - The company ranked among the Top 5 Recordkeepers in six categories for mid- and large-market segments, specifically for plans ranging from $10 million to $250 million [2][3] Company Performance - BPAS received six awards in 2025, reflecting its commitment to providing value in managing large and complex retirement plans [3] - The company supports over 6,100 plans with $110 billion in trust assets and $1.3 trillion in fund administration, serving approximately 910,000 participants [4] Service Model - BPAS offers a fully bundled solution that includes recordkeeping, administration, custodial, and clearing services, which streamlines client administration and reduces complexity [3][4] - Client satisfaction is high, with a reported 97% satisfaction rating and a 45% time savings compared to previous administrators [3] Strategic Focus - The company emphasizes strong relationships built on expertise, reliability, and flexibility, aiming to deliver long-term partnerships and industry-leading service [4] - BPAS continues to enhance its technology and service offerings to simplify processes for clients and HR teams [3]

Core Viewpoint - The article discusses upcoming ex-dividend dates and dividend payments for Slr Investment Corp, Hanover Insurance Group Inc, and Community Financial System Inc, highlighting the expected price adjustments in their stock prices due to these dividends [1]. Dividend Payments - Slr Investment Corp (SLRC) will pay a quarterly dividend of $0.41 on 9/26/25, with an expected yield of approximately 2.46% based on its recent stock price of $16.69 [1]. - Hanover Insurance Group Inc (THG) will pay a quarterly dividend of $0.90 on 9/26/25, with an expected price drop of 0.50% [1]. - Community Financial System Inc (CBU) will pay a quarterly dividend of $0.47 on 10/10/25, with an expected price drop of 0.79% [1]. Historical Dividend Analysis - Historical dividend data is provided for SLRC, THG, and CBU, which can help assess the stability of their dividends over time [2]. - The estimated annualized yields based on recent dividends are 9.83% for Slr Investment Corp, 2.01% for Hanover Insurance Group Inc, and 3.18% for Community Financial System Inc [8]. Stock Performance - In recent trading, Slr Investment Corp shares are down about 0.7%, Hanover Insurance Group Inc shares are up about 0.9%, and Community Financial System Inc shares are down about 1.8% [9].

Core Viewpoint - Community Financial System, Inc. has announced an investment in Leap Holdings, Inc., indicating a strategic move to enhance its portfolio and expand its market presence [1] Company Summary - Community Financial System, Inc. is actively seeking growth opportunities through investments, as evidenced by its recent decision to invest in Leap Holdings, Inc. [1] - Leap Holdings, Inc. is positioned to benefit from this investment, potentially enhancing its operational capabilities and market reach [1] Industry Summary - The investment landscape is showing increased activity, with companies like Community Financial System, Inc. making strategic investments to strengthen their positions in the market [1] - This trend reflects a broader industry movement towards consolidation and partnership as firms look to leverage synergies and enhance competitive advantages [1]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-13695 (Exact name of registrant as specified in its charter) | Delaware | 16-1213679 | | --- | --- | | (State or other ju ...

Core Insights - Community Financial System reported a non-GAAP EPS of $1.04 for Q2 2025, exceeding the consensus estimate of $1.01, representing a 3.0% upside surprise [1] - Total GAAP revenue was $199.3 million, slightly below the consensus estimate of $201.3 million, but up 8.4% year-over-year [1][2] - The quarter showcased record net interest income of $124.7 million, a 14.0% increase from the previous year, and a net interest margin of 3.27%, up 0.26 percentage points year-over-year [5][6] Financial Performance - Non-GAAP EPS for Q2 2025 was $1.04, a 9.5% increase from $0.95 in Q2 2024 [2] - GAAP revenue was $199.3 million, compared to $183.8 million in Q2 2024, reflecting an 8.4% year-over-year growth [2] - Net interest income reached $124.7 million, up from $109.4 million in the prior year [2] - Operating expenses rose to $129.1 million, an increase of 8.5% from the prior-year quarter [8] Business Segments and Strategy - Community Financial System operates through four main segments: banking, employee benefits services, insurance services, and wealth management [3][12] - The company aims to maintain a diversified revenue mix and expand its geographic presence through acquisitions [4][13] - Fee-based businesses contributed 37.4% to total revenue, down from 40.5% a year ago, with mixed results across segments [7] Asset Quality and Capital - Loan balances increased to $10.52 billion, a 4.9% rise year-over-year, driven by consumer indirect lending [6] - The ratio of nonperforming loans to total loans was 0.51% as of June 30, 2025, indicating resilient asset quality [10] - Shareholder equity increased by 12.7% to $1.88 billion, with strong regulatory capital ratios supporting growth [11] Future Outlook - The company anticipates slower growth in fee-based businesses due to market pressures, with a focus on loan growth and deposit trends [14][15] - The quarterly dividend was raised by 2.2% to $0.47 per share, marking the 33rd consecutive year of dividend growth [11][15]