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Companies are blaming AI for job cuts. Critics say it's a 'good excuse'
CNBC· 2025-10-19 05:19
Core Viewpoint - The article discusses the trend of companies announcing layoffs attributed to the adoption of artificial intelligence (AI), suggesting that AI is being used as a scapegoat for broader business challenges and downsizing efforts [2][4][5]. Group 1: Company Layoffs - Accenture announced a restructuring plan that includes layoffs for workers unable to reskill on AI [2]. - Lufthansa plans to eliminate 4,000 jobs by 2030, citing AI as a means to increase efficiency [2]. - Salesforce laid off 4,000 customer support roles, claiming AI can perform 50% of the work [3]. - Klarna reduced its workforce by 40% as it aggressively adopts AI tools [3]. - Duolingo plans to stop relying on contractors and use AI to fill gaps in its workforce [3]. Group 2: Criticism of AI Justification - Critics argue that companies are using AI as an excuse for layoffs rather than genuine efficiency gains [4][5]. - There is skepticism about the actual impact of AI on job cuts, with suggestions that overhiring during the pandemic is a significant factor [6]. - Jean-Christophe Bouglé noted that AI adoption is slower than claimed, and many AI projects are being rolled back due to cost or security concerns [7][8]. Group 3: Employee Concerns - Employees are increasingly fearful of job losses due to AI, exacerbated by companies' lack of transparency regarding AI implementation [11]. - Jasmine Escalera emphasized the need for companies to be responsible in their communications about AI to avoid fostering fear among employees [11]. Group 4: Research Findings - A report from the Budget Lab at Yale University indicated that U.S. labor has not been significantly disrupted by AI automation since the release of ChatGPT in 2022 [14]. - Research from New York Fed economists showed that only 1% of service firms reported AI as a reason for layoffs in the past six months, down from 10% in 2024 [16][17]. - The majority of firms using AI reported it as a tool for retraining employees rather than for layoffs [17].
Companies are blaming AI for job cuts. Critics say it’s a 'good excuse'
CNBC· 2025-10-19 05:19
Core Viewpoint - The article discusses the trend of companies announcing layoffs attributed to the adoption of artificial intelligence (AI), suggesting that AI is being used as a scapegoat for broader business challenges and downsizing efforts [2][4][5]. Group 1: Company Layoffs - Accenture announced a restructuring plan that includes layoffs for workers unable to reskill on AI [2]. - Lufthansa plans to eliminate 4,000 jobs by 2030, citing AI as a means to increase efficiency [2]. - Salesforce laid off 4,000 customer support roles, claiming AI can perform 50% of the work [3]. - Klarna reduced its workforce by 40% as it aggressively adopts AI tools [3]. - Duolingo plans to stop relying on contractors and use AI to fill gaps in its workforce [3]. Group 2: Criticism of AI Justification - Critics argue that companies are using AI as an excuse for layoffs rather than genuine efficiency gains [4][5]. - There is skepticism about whether the current layoffs are truly due to AI advancements or if they are a result of overhiring during the pandemic [6]. - Jean-Christophe Bouglé noted that AI adoption is slower than claimed, with many AI projects being rolled back due to cost or security concerns [7][8]. Group 3: Employee Concerns - Employees are increasingly fearful of job losses due to AI, exacerbated by companies' lack of transparency regarding AI implementation [11]. - Jasmine Escalera emphasized the need for companies to be responsible in their communications about AI to avoid fostering fear among employees [11]. Group 4: Labor Market Impact - A report from Yale's Budget Lab indicated that U.S. labor has not been significantly disrupted by AI automation since the release of ChatGPT in 2022 [14]. - Research from New York Fed economists showed that only 1% of service firms reported AI as a reason for layoffs in the past six months, down from 10% in 2024 [16][17]. - The majority of firms using AI reported it has led to retraining employees rather than layoffs, with 35% retraining and 11% hiring more as a result [17].
RBC Sees Intensifying Rivalry Between Salesforce (CRM) and ServiceNow
Yahoo Finance· 2025-10-18 22:21
Group 1 - Salesforce, Inc. is being closely monitored by analysts as a significant player in the AI stock market, with RBC Capital maintaining a Sector Perform rating and a price target of $250.00 following the Dreamforce 2025 conference [1] - At Dreamforce, Salesforce announced its transition from Customer 360 to Agentforce 360, emphasizing AI agents and contextual data as central elements of its platform [1][2] - The company is positioning itself as the AI orchestration layer for enterprises, competing directly with ServiceNow in the automation and workflow solutions space [2] Group 2 - Salesforce is increasingly focusing on trust, governance, and extensibility in its business narrative, indicating a strategic shift in its operational focus [2] - The competitive landscape is intensifying as both Salesforce and ServiceNow converge around workflow automation, data context, and AI agent deployment [2] - While Salesforce's AI-powered platform, Agentforce, shows potential, there are other AI stocks perceived to have greater upside potential and lower downside risk [3]
X @TechCrunch
TechCrunch· 2025-10-18 15:55
Company Leadership & Public Statements - Salesforce CEO Marc Benioff seems to be retracting his controversial statements about deploying the National Guard in San Francisco [1]
‘Tech Rally into Year-End’: Daniel Ives Says Momentum Is Building for 3 Tech Stock Giants — Including TSLA
Yahoo Finance· 2025-10-18 10:01
Group 1: Apple - Apple has over 2.35 billion active devices globally, including more than 1.5 billion iPhones, providing a strong foundation for recurring revenue through services like iCloud and Apple Music [1][2] - The company reported a record revenue of $94 billion for fiscal Q3 2025, beating forecasts by $4.87 billion and showing a 10% year-over-year increase [8] - Analyst Daniel Ives believes Apple's AI potential could add $75 to $100 per share in the coming years, indicating that no "AI premium" is currently factored into Apple's stock price [10][11] Group 2: Tesla - Tesla's market cap is approximately $1.4 trillion, with a focus on AI initiatives that position it as a leader in autonomous vehicles and robotics [12][19] - In Q2 2025, Tesla reported revenues of $22.5 billion, down 12% year-over-year, primarily due to a 16% decline in automotive revenues [18] - Ives projects Tesla could reach a $2 trillion market cap by early 2026, driven by advancements in AI and autonomous technologies [19] Group 3: Salesforce - Salesforce reported revenues of $10.2 billion for fiscal Q2 2026, a 10% year-over-year increase, and reaffirmed its goal to exceed $60 billion in annual revenue by FY2030 [23] - The company is integrating AI capabilities through its Agentforce platform, which aims to enhance productivity and customer service [21][25] - Ives gives Salesforce a price target of $375, suggesting a potential upside of 52.5% over the next year [26]
Salesforce Is Betting on the Era of the Agentic Enterprise. Is the Stock a Buy Now?
Yahoo Finance· 2025-10-18 07:41
Core Insights - Salesforce has reset long-term expectations, targeting at least $60 billion in revenue by fiscal 2030, excluding contributions from the Informatica acquisition [1][5] - The company emphasizes the concept of the "agentic enterprise," where AI agents manage tasks across various business functions [2] - Salesforce's platform extends beyond CRM software to include marketing automation, analytics, and data management, facilitating the deployment of AI agents [3] Revenue and Growth Targets - The company aims for a compound annual growth rate of 10% or higher from fiscal 2026 to fiscal 2030, with a target of "50 by FY30," combining subscription growth and operating margin [5] - Salesforce's data and AI annual recurring revenue (ARR) reached approximately $1.2 billion in Q2, growing 120% year over year, with $440 million in agentic AI ARR [6] Strategic Vision - CEO Marc Benioff highlighted the transformation towards the "Agentic Enterprise," positioning Agentforce as the fastest-growing organic product in the company's history [7] - The broad platform of Salesforce is expected to support continued double-digit organic revenue growth through fiscal 2030 [3][7]
X @The Wall Street Journal
The criticism built for days. On Friday, the Salesforce CEO apologized. https://t.co/cXmllWLUm9 ...
Salesforce, Inc. (CRM)’s ‘Agentic Enterprise’ Vision Wins Canaccord’s Confidence
Yahoo Finance· 2025-10-18 06:12
Core Insights - Salesforce, Inc. (NYSE:CRM) is recognized as a highly profitable software stock, with Canaccord Genuity maintaining a 'Buy' rating and a price target of $300, indicating a potential upside of nearly 27% from current levels [1] - The company is expected to see a significant increase in annual recurring revenue (ARR) as customers transition to the "Agentic Enterprise" model, potentially multiplying their spending by three to four times [2] - Canaccord Genuity notes that while the management's projects show promise, meaningful results may take about a year to materialize, with key indicators expected soon [3] Company Overview - Salesforce, Inc. is a California-based provider of customer relationship management (CRM) technology, established in 1999, and offers core products such as Agentforce, Data Cloud, Industries AI, and Slack [4]
X @BBC News (World)
BBC News (World)· 2025-10-18 00:46
Salesforce CEO apologises for saying Trump should send troops to San Francisco https://t.co/ivVZd8nn54 ...
Wall Street isn't sold on the idea that Salesforce's Agentforce is truly working, says Jim Cramer
Youtube· 2025-10-18 00:03
Core Viewpoint - Salesforce's recent investor day revealed a new revenue target of over $60 billion for the fiscal year 2030, indicating a potential growth acceleration that has encouraged investor sentiment despite previous stock performance challenges [11][12][19]. Company Performance - Salesforce's stock has declined 29% year-to-date, reflecting broader pressures in the enterprise software sector and skepticism regarding its AI platform, Agent Force [3][4][5]. - The company has reported solid quarterly results but has not seen significant revenue growth from Agent Force, which raises concerns about its effectiveness [7][8]. AI Platform - Agent Force - Agent Force, Salesforce's AI platform, aims to replace human roles with digital agents, but Wall Street remains unconvinced about its success [2][5]. - Despite the initial rollout of Agent Force, there has been no meaningful uptick in revenue growth attributed to this platform [6][7]. Revenue Guidance - The new revenue target of over $60 billion for fiscal 2030 is higher than analysts' expectations of $58.4 billion, suggesting a compound annual growth rate of 10% over the next four years [12][13]. - This guidance implies a potential recovery in Salesforce's growth rate, moving from the current high single digits to low double digits [13][14]. Market Reaction - Following the announcement of the new revenue target, Salesforce's stock jumped 4%, marking its best single-day gain since May [14]. - The company also announced a $7 billion stock buyback, which represents approximately 3% of its outstanding shares, further boosting investor confidence [14][15]. Analyst Sentiment - While the new guidance has been viewed positively, some analysts remain skeptical, labeling the targets as "aspirational" and questioning the company's ability to achieve them [17][18]. - The onus is on Salesforce's management to deliver on these ambitious projections, as the market remains cautious [18][19].