ExlService Holdings, Inc. (NASDAQ:EXLS) Q1 2023 Earnings Conference Call April 27, 2023 10:00 AM ET Company Participants John Kristoff - VP, IR Rohit Kapoor - Vice Chairman & CEO Maurizio Nicolelli - EVP & CFO Conference Call Participants Jared Levine - Cowen Maggie Nolan - William Blair Ashwin Shirvaikar - Citigroup Robert Bamberger - Baird Mayank Tandon - Needham & Company Operator Good day, and thank you for standing by. Welcome to the First Quarter EXL Service Holdings Incorporated Earnings Conference C ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 _________________________________________________________ FORM 10-Q _________________________________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBE ...

ExlService Holdings, Inc. (NASDAQ:EXLS) Q4 2022 Earnings Conference Call February 23, 2023 10:00 AM ET Company Participants John Kristoff - Vice President of Investor Relations Rohit Kapoor - Vice Chairman & Chief Executive Officer Maurizio Nicolelli - Executive Vice President & Chief Financial Officer Conference Call Participants Margaret Nolan - William Blair Bryan Bergin - Cowen Moshe Katri - Wedbush Securities Ashwin Shirvaikar - Citigroup Puneet Jain - JPMorgan Mayank Tandon - Needham & Company Vin ...

WASHINGTON, D.C. 20549 _________________________________________________________ FORM 10-K _________________________________________________________ Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBER 001 ...

Financial Data and Key Metrics Changes - Q3 2022 revenue was $361.4 million, up 4.2% from Q2 and up 24.5% year-over-year [6][16] - Adjusted EPS for Q3 was $1.54, an increase of 18.5% year-over-year [6][19] - For the first nine months of 2022, revenue was $1.04 billion, up 26.8% year-over-year on a constant currency basis [20] Business Line Data and Key Metrics Changes - Analytics business generated $166.3 million in Q3, up 3.1% sequentially and 38% year-over-year [6][18] - Digital Operations and Solutions revenue was $195.1 million in Q3, up 14.8% year-over-year [6][17] - Insurance segment revenue grew 20.3% year-over-year to $116.2 million [17] - Emerging business reported revenue of $56.1 million, up 31.1% year-over-year [17] - Healthcare segment revenue was $22.8 million, down 16.4% year-over-year [18] Market Data and Key Metrics Changes - Non-U.S. client activity remains healthy, with strong traction in the U.K., Australia, New Zealand, and the APAC region [27] - Demand for services in Analytics and Digital Operations is strong across various industry verticals [26] Company Strategy and Development Direction - The company is focused on leveraging data to help clients streamline operations and improve customer experience [8] - There is a strong emphasis on talent acquisition, with 5,700 employees added year-to-date, primarily in analytics and digital capabilities [12][14] - The company plans to continue investing in healthcare, which is seen as a significant growth opportunity [43] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about continued growth prospects despite macroeconomic uncertainties [14][24] - The company is prepared to manage costs effectively, with a variable cost structure allowing for flexibility [39] - The demand for services is expected to remain strong, particularly in the insurance and emerging business sectors [32][33] Other Important Information - The company has a strong balance sheet with cash and investments totaling $294 million and a net cash position of $24 million [21] - Guidance for 2022 revenue is increased to a range of $1.39 billion to $1.4 billion, representing year-over-year growth of 24% to 25% [22] Q&A Session Summary Question: Update on demand and client decision-making - Demand remains strong across Digital Operations and Solutions and Analytics, with a robust pipeline and larger deals being pursued [26] Question: Thoughts on adjusted operating margin potential - Adjusted operating margin for Q3 was 18.5%, with expectations to maintain this level moving forward [29] Question: Growth drivers in the Healthcare segment - The integrated healthcare business is growing at 9.3%, with significant opportunities for leveraging data and technology [42][43] Question: Client concentration changes - Client concentration has declined sequentially, but this is due to portfolio expansion rather than issues with specific clients [45] Question: Performance of Clairvoyant acquisition - Clairvoyant is performing well, with revenue contributions aligning with expectations and strong integration into the analytics group [48][49]

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 _________________________________________________________ FORM 10-Q _________________________________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE N ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 _________________________________________________________ FORM 10-Q _________________________________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED JUNE 30, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBER ...

EXL Safe Harbor Statement This presentation contains forward-looking statements. You should not place undue reliance on those statements because they are subject to numerous uncertainties and factors relating to EXL's operations and business environment, all of which are difficult to predict and many of which are beyond EXL's control. Forward-looking statements include information concerning EXL's possible or assumed future results of operations, including descriptions of its business strategy. These statem ...

ExlService Holdings, Inc. (NASDAQ:EXLS) Q1 2022 Earnings Conference Call April 28, 2022 10:00 AM ET Company Participants Rohit Kapoor – Vice Chairman and Chief Executive Officer Maurizio Nicolelli – Executive Vice President and Chief Financial Officer Steve Barlow – Vice President, Investor Relations Conference Call Participants Bryan Bergin – Cowen Maggie Nolan – William Blair Ashwin Shirvaikar – Citibank Puneet Jain – JPMorgan Kyle Peterson – Needham and Company Moshe Katri – Wedbush Securities Vince Coli ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 _________________________________________________________ FORM 10-Q ________________________________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2022 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM TO COMMISSION FILE NUMBER ...