Financial Highlights: Second Quarter 2025 2025 Second Quarter Revenue of $514.5 Million, up 14.7% year-over-year Q2 Diluted EPS (GAAP) of $0.40, up 43.9% from $0.28 in Q2 of 2024 Q2 Adjusted Diluted EPS (Non-GAAP) of $0.49, up 20.3% from $0.40 in Q2 of 2024 NEW YORK, July 29, 2025 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (NASDAQ: EXLS), a global data and AI company, today announced its financial results for the quarter ended June 30, 2025. Chairman and Chief Executive Officer Rohit Kapoor said, "I am p ...

Core Insights - EXL has been recognized as a Leader and Star Performer in the Group Life Insurance and Benefits Core Technology Products PEAK Matrix Assessment 2025 by Everest Group [1][2] - The assessment evaluated 15 leading providers based on their delivery of cloud-native infrastructure, advanced analytics, and configurable core systems for group life and benefits administration [2] Company Strengths - EXL's deep domain expertise and a growing library of automation and AI tools tailored for group life operations contributed to its recognition [2][3] - The LifePRO™ platform supports integrated technology and operations, enhancing service levels and streamlining administration [3] - Proprietary assets like MedConnection™ facilitate intelligent workflow processing, case management, and underwriting optimization [3] Industry Context - The North American group life insurance industry is undergoing rapid digital transformation, with clients seeking tools to enhance quoting, underwriting, billing, and payout management capabilities [3]

Core Insights - Australian business leaders recognize the importance of artificial intelligence (AI) and data for future growth, yet most are unprepared to implement them [1][2] - There is a significant confidence gap, with 64% of executives optimistic about growth, but many are still in early or planning stages regarding AI adoption and data strategy [2][4] Group 1: AI Adoption and Confidence - Only 34% of companies have implemented AI to support operations or decision-making, while 45% have not started [5] - Trust in AI is low, with only 27% of respondents confident in the accuracy of AI-generated insights for decision-making [2][5] - Fewer than half of the respondents feel confident in their AI approach, indicating a need for improvement in delivery and implementation [4] Group 2: Data Strategy and Governance - A significant portion of organizations lack a data strategy, with 35% not having one and 18% still in the planning phase, leaving over half without clear direction [5] - Only 27% of businesses review their AI strategies quarterly or more frequently, suggesting a lack of ongoing assessment [5] - Ethical protocols for AI are not well established, with only 41% of organizations having set guardrails, despite 44% rating regulatory compliance as extremely important [5] Group 3: Leadership and Operational Changes - The report emphasizes the need for strong leadership and a shift in internal operations to avoid being left behind in a rapidly evolving market [4] - Companies are encouraged to build systems, teams, and habits that facilitate effective AI implementation [4]

Core Insights - EXL has launched its Code Harbor and Smart Agent Assist solutions in the AI Agents and Tools category of AWS Marketplace, enabling customers to easily discover, purchase, and deploy AI solutions [1][3] Group 1: Product Offerings - Code Harbor streamlines the code migration process by orchestrating multiple AI agents, resulting in a 35% reduction in code migration time compared to manual methods, a 25% decrease in code compute time and memory usage, and a 10% reduction in query plans [2][3] - Smart Agent Assist enhances customer service operations by utilizing intent recognition AI agents, leading to a 12-15% reduction in contact center agent handling time and a 20% decrease in service costs [2][3] Group 2: Market Impact - The availability of these solutions in AWS Marketplace allows customers to accelerate their procurement processes, reducing the time needed for vendor evaluations and negotiations, while maintaining visibility and control over licensing and payments [4] Group 3: Industry Applications - Customers in various sectors, including insurance, banking, finance, healthcare, and retail, are leveraging these AI solutions to improve workflows, reduce costs, and enhance customer experiences [3]

Core Insights - ExlService Holdings, Inc. (NASDAQ: EXLS) will release its financial results for Q2 2025 on July 29, 2025, after market close [1] - A conference call will be held on July 30, 2025, at 10:00 a.m. EDT, featuring insights from the CEO and CFO [2] - EXL is a global data and AI company that provides services to various industries, including insurance, healthcare, and banking [3] Company Overview - EXL was founded in 1999 and is headquartered in New York, employing over 60,000 people across six continents [3] - The company focuses on innovation, collaboration, excellence, integrity, and respect as its core values [3] - EXL aims to transform client business models and drive growth through data and AI solutions [3] Financial Communication - An earnings news release, investor fact sheet, and presentation will be available on the investor relations website [1] - A replay of the conference call will be accessible for approximately one year [2]

Core Insights - EXL has been recognized as the top Leader in the Everest Group Analytics and AI Services Specialists PEAK Matrix® Assessment 2025 for the second consecutive year, highlighting its strong position in the market [1][2] Company Performance - The Everest Group report evaluated 32 leading providers that derive over 50% of their revenue from analytics and AI services, with EXL achieving the top-right Leader position due to its robust generative AI capabilities and domain-led expertise [2][3] - EXL's investment in data and AI capabilities focuses on domain-specific applications in industries such as insurance, healthcare, and retail, exemplified by solutions like EXL Claims Assist [3] Technological Advancements - EXL's growing intellectual property portfolio includes platforms like XTRAKTO.AI™ for intelligent document processing and EXL Code Harbor™ for AI-assisted code generation, which enhance operational efficiency and implementation speed [3] - Collaboration with NVIDIA, utilizing platforms like NVIDIA NeMo™ and AI Enterprise, has strengthened EXL's ability to develop high-performance AI solutions, including EXL Insurance LLM™ and EXL Smart Agent Assist™ [3] Industry Context - The report emphasizes that while many companies have adopted AI, true leaders like EXL are integrating AI across enterprise workflows to transform operating models and unlock the full potential of AI [3]

Core Insights - Rohit Kapoor, chairman and CEO of EXL, was awarded the Entrepreneur Of The Year 2025 New York Award by Ernst & Young LLP, recognizing his leadership in high-growth companies [1][2][3] - The award highlights the importance of long-term value creation, entrepreneurial spirit, and significant growth and impact in business [2][4] - Kapoor emphasized that the award reflects the collective efforts of EXL's 60,000 employees and the culture of innovation within the company [3] Company Overview - EXL is a global data and AI company founded in 1999, specializing in transforming business models and driving growth through data and AI solutions [12] - The company serves leading corporations across various industries, including insurance, healthcare, banking, retail, and energy [12] - EXL is headquartered in New York and employs approximately 60,000 people worldwide [12] Awards and Recognition - The Entrepreneur Of The Year program has recognized over 11,000 entrepreneurs since its inception in 1986, expanding to nearly 60 countries [6][7] - As a regional award winner, Kapoor is eligible for the national awards, with winners announced at the Strategic Growth Forum in November [3][7] - The program celebrates various types of business leaders, including original founders, transformational CEOs, and family business leaders [4]

Group 1 - The article discusses ExlService Holdings (NASDAQ: EXLS) and previously assigned a buy rating due to its cheap valuation and potential for mid-teens EPS growth [1] - The author emphasizes a diverse investing background, incorporating fundamental, technical, and momentum investing strategies to enhance the investment process [1] - The purpose of writing on Seeking Alpha is to track investment ideas' performance and connect with like-minded investors [1] Group 2 - There are no disclosed stock, option, or derivative positions in any mentioned companies, nor plans to initiate such positions within the next 72 hours [2] - The article expresses the author's personal opinions and is not compensated for it, aside from Seeking Alpha [2] - Seeking Alpha clarifies that past performance does not guarantee future results and that the views expressed may not reflect the platform's overall stance [3]

Core Insights - EXL has achieved the Amazon Web Services (AWS) Generative AI Competency, recognizing its expertise in delivering generative AI solutions [1][2][3] - This competency validates EXL's capability to help businesses leverage GenAI for innovation, decision-making, and operational efficiency [2][4] - EXL has launched five innovative solutions in the AWS Marketplace, showcasing its leadership in applied AI [3][4] Company Offerings - EXL Insurance LLM™ is a specialized large language model for the insurance industry, fine-tuned with proprietary datasets for high-precision claims adjudication [6] - EXL Code Harbor™ is a generative AI service that accelerates the migration of legacy codebases, enhancing data governance and reducing costs [6] - EXL Property Insights™ uses AI and machine learning to provide real-time insights for underwriting and claims, improving risk evaluation [6] - EXL Paymentor℠ is an AI-powered platform that personalizes customer outreach and optimizes collection strategies, enhancing efficiency across over 40 million global engagements [6] - EXL Smart Agent Assist™ enhances customer service operations with real-time insights and automation, improving agent productivity and customer experience [6] Strategic Positioning - The achievement of the AWS Generative AI Competency strengthens EXL's collaboration with AWS, enabling clients to modernize and uncover new revenue opportunities through AI [4] - EXL's commitment to AI innovation positions it at the forefront of industry transformation, partnering with clients to unlock new value [3][4] - The company serves a diverse range of industries, including insurance, healthcare, banking, retail, and energy, leveraging data and AI to drive growth [7]

Core Insights - EXL has expanded its partnership with Databricks to deploy a GenAI-enabled migration solution for transitioning from SAS to Databricks, significantly reducing manual effort by up to 80% [1][4] - The Code Harbor solution automates key aspects of the migration process, facilitating high-quality code transformation across various industries including insurance, banking, and healthcare [2][4] - A recent case study showed a leading global insurance provider achieved a 50% faster migration with minimal manual intervention using EXL's Code Harbor [3] Company Overview - EXL is a global data and AI company that provides services to transform business models and drive growth, with a workforce of approximately 60,000 employees [6] - The company focuses on industries such as insurance, healthcare, banking, and capital markets, leveraging data and AI to enhance client outcomes [6] Technology and Solution Features - EXL Code Harbor is designed to support the migration of legacy codebases into modern open-source languages and cloud environments, including Databricks Lakehouse [2] - The solution supports various programming languages and ETL platforms, ensuring flexibility for clients in integrating with on-premises, cloud, and hybrid environments [2] - By utilizing an autonomous multi-agent framework, the solution accelerates enterprise-scale code and data transformation, ensuring compliance and traceability [4]