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New EXL Survey Shows Most Australian Businesses Aren't Ready for AI—But Expect It to Drive Growth
Globenewswire· 2025-07-17 23:00
Core Insights - Australian business leaders recognize the importance of artificial intelligence (AI) and data for future growth, yet most are unprepared to implement them [1][2] - There is a significant confidence gap, with 64% of executives optimistic about growth, but many are still in early or planning stages regarding AI adoption and data strategy [2][4] Group 1: AI Adoption and Confidence - Only 34% of companies have implemented AI to support operations or decision-making, while 45% have not started [5] - Trust in AI is low, with only 27% of respondents confident in the accuracy of AI-generated insights for decision-making [2][5] - Fewer than half of the respondents feel confident in their AI approach, indicating a need for improvement in delivery and implementation [4] Group 2: Data Strategy and Governance - A significant portion of organizations lack a data strategy, with 35% not having one and 18% still in the planning phase, leaving over half without clear direction [5] - Only 27% of businesses review their AI strategies quarterly or more frequently, suggesting a lack of ongoing assessment [5] - Ethical protocols for AI are not well established, with only 41% of organizations having set guardrails, despite 44% rating regulatory compliance as extremely important [5] Group 3: Leadership and Operational Changes - The report emphasizes the need for strong leadership and a shift in internal operations to avoid being left behind in a rapidly evolving market [4] - Companies are encouraged to build systems, teams, and habits that facilitate effective AI implementation [4]
EXL announces availability of EXL Code Harbor™ and EXL Smart Agent Assist™ in the new AWS Marketplace AI Agents and Tools category
GlobeNewswire· 2025-07-16 17:14
Core Insights - EXL has launched its Code Harbor and Smart Agent Assist solutions in the AI Agents and Tools category of AWS Marketplace, enabling customers to easily discover, purchase, and deploy AI solutions [1][3] Group 1: Product Offerings - Code Harbor streamlines the code migration process by orchestrating multiple AI agents, resulting in a 35% reduction in code migration time compared to manual methods, a 25% decrease in code compute time and memory usage, and a 10% reduction in query plans [2][3] - Smart Agent Assist enhances customer service operations by utilizing intent recognition AI agents, leading to a 12-15% reduction in contact center agent handling time and a 20% decrease in service costs [2][3] Group 2: Market Impact - The availability of these solutions in AWS Marketplace allows customers to accelerate their procurement processes, reducing the time needed for vendor evaluations and negotiations, while maintaining visibility and control over licensing and payments [4] Group 3: Industry Applications - Customers in various sectors, including insurance, banking, finance, healthcare, and retail, are leveraging these AI solutions to improve workflows, reduce costs, and enhance customer experiences [3]
EXL Schedules Second Quarter 2025 Financial Results Conference Call
Globenewswire· 2025-07-15 12:02
Core Insights - ExlService Holdings, Inc. (NASDAQ: EXLS) will release its financial results for Q2 2025 on July 29, 2025, after market close [1] - A conference call will be held on July 30, 2025, at 10:00 a.m. EDT, featuring insights from the CEO and CFO [2] - EXL is a global data and AI company that provides services to various industries, including insurance, healthcare, and banking [3] Company Overview - EXL was founded in 1999 and is headquartered in New York, employing over 60,000 people across six continents [3] - The company focuses on innovation, collaboration, excellence, integrity, and respect as its core values [3] - EXL aims to transform client business models and drive growth through data and AI solutions [3] Financial Communication - An earnings news release, investor fact sheet, and presentation will be available on the investor relations website [1] - A replay of the conference call will be accessible for approximately one year [2]
EXL named a Leader in Everest Group Data and AI Services Specialists PEAK Matrix® Assessment 2025
Globenewswire· 2025-07-07 13:07
Core Insights - EXL has been recognized as the top Leader in the Everest Group Analytics and AI Services Specialists PEAK Matrix® Assessment 2025 for the second consecutive year, highlighting its strong position in the market [1][2] Company Performance - The Everest Group report evaluated 32 leading providers that derive over 50% of their revenue from analytics and AI services, with EXL achieving the top-right Leader position due to its robust generative AI capabilities and domain-led expertise [2][3] - EXL's investment in data and AI capabilities focuses on domain-specific applications in industries such as insurance, healthcare, and retail, exemplified by solutions like EXL Claims Assist [3] Technological Advancements - EXL's growing intellectual property portfolio includes platforms like XTRAKTO.AI™ for intelligent document processing and EXL Code Harbor™ for AI-assisted code generation, which enhance operational efficiency and implementation speed [3] - Collaboration with NVIDIA, utilizing platforms like NVIDIA NeMo™ and AI Enterprise, has strengthened EXL's ability to develop high-performance AI solutions, including EXL Insurance LLM™ and EXL Smart Agent Assist™ [3] Industry Context - The report emphasizes that while many companies have adopted AI, true leaders like EXL are integrating AI across enterprise workflows to transform operating models and unlock the full potential of AI [3]
EY US announces Rohit Kapoor of EXL as an Entrepreneur Of The Year® 2025 New York Award winner
Globenewswire· 2025-06-24 14:33
Core Insights - Rohit Kapoor, chairman and CEO of EXL, was awarded the Entrepreneur Of The Year 2025 New York Award by Ernst & Young LLP, recognizing his leadership in high-growth companies [1][2][3] - The award highlights the importance of long-term value creation, entrepreneurial spirit, and significant growth and impact in business [2][4] - Kapoor emphasized that the award reflects the collective efforts of EXL's 60,000 employees and the culture of innovation within the company [3] Company Overview - EXL is a global data and AI company founded in 1999, specializing in transforming business models and driving growth through data and AI solutions [12] - The company serves leading corporations across various industries, including insurance, healthcare, banking, retail, and energy [12] - EXL is headquartered in New York and employs approximately 60,000 people worldwide [12] Awards and Recognition - The Entrepreneur Of The Year program has recognized over 11,000 entrepreneurs since its inception in 1986, expanding to nearly 60 countries [6][7] - As a regional award winner, Kapoor is eligible for the national awards, with winners announced at the Strategic Growth Forum in November [3][7] - The program celebrates various types of business leaders, including original founders, transformational CEOs, and family business leaders [4]
ExlService Holdings: Path Is Still Clear Ahead For EPS To Compound
Seeking Alpha· 2025-06-11 12:41
Group 1 - The article discusses ExlService Holdings (NASDAQ: EXLS) and previously assigned a buy rating due to its cheap valuation and potential for mid-teens EPS growth [1] - The author emphasizes a diverse investing background, incorporating fundamental, technical, and momentum investing strategies to enhance the investment process [1] - The purpose of writing on Seeking Alpha is to track investment ideas' performance and connect with like-minded investors [1] Group 2 - There are no disclosed stock, option, or derivative positions in any mentioned companies, nor plans to initiate such positions within the next 72 hours [2] - The article expresses the author's personal opinions and is not compensated for it, aside from Seeking Alpha [2] - Seeking Alpha clarifies that past performance does not guarantee future results and that the views expressed may not reflect the platform's overall stance [3]
EXL achieves the AWS Generative AI Competency
Globenewswire· 2025-06-03 14:23
Core Insights - EXL has achieved the Amazon Web Services (AWS) Generative AI Competency, recognizing its expertise in delivering generative AI solutions [1][2][3] - This competency validates EXL's capability to help businesses leverage GenAI for innovation, decision-making, and operational efficiency [2][4] - EXL has launched five innovative solutions in the AWS Marketplace, showcasing its leadership in applied AI [3][4] Company Offerings - EXL Insurance LLM™ is a specialized large language model for the insurance industry, fine-tuned with proprietary datasets for high-precision claims adjudication [6] - EXL Code Harbor™ is a generative AI service that accelerates the migration of legacy codebases, enhancing data governance and reducing costs [6] - EXL Property Insights™ uses AI and machine learning to provide real-time insights for underwriting and claims, improving risk evaluation [6] - EXL Paymentor℠ is an AI-powered platform that personalizes customer outreach and optimizes collection strategies, enhancing efficiency across over 40 million global engagements [6] - EXL Smart Agent Assist™ enhances customer service operations with real-time insights and automation, improving agent productivity and customer experience [6] Strategic Positioning - The achievement of the AWS Generative AI Competency strengthens EXL's collaboration with AWS, enabling clients to modernize and uncover new revenue opportunities through AI [4] - EXL's commitment to AI innovation positions it at the forefront of industry transformation, partnering with clients to unlock new value [3][4] - The company serves a diverse range of industries, including insurance, healthcare, banking, retail, and energy, leveraging data and AI to drive growth [7]
EXL partners with Databricks to launch Gen-AI powered code migration accelerator
Globenewswire· 2025-05-30 14:53
Core Insights - EXL has expanded its partnership with Databricks to deploy a GenAI-enabled migration solution for transitioning from SAS to Databricks, significantly reducing manual effort by up to 80% [1][4] - The Code Harbor solution automates key aspects of the migration process, facilitating high-quality code transformation across various industries including insurance, banking, and healthcare [2][4] - A recent case study showed a leading global insurance provider achieved a 50% faster migration with minimal manual intervention using EXL's Code Harbor [3] Company Overview - EXL is a global data and AI company that provides services to transform business models and drive growth, with a workforce of approximately 60,000 employees [6] - The company focuses on industries such as insurance, healthcare, banking, and capital markets, leveraging data and AI to enhance client outcomes [6] Technology and Solution Features - EXL Code Harbor is designed to support the migration of legacy codebases into modern open-source languages and cloud environments, including Databricks Lakehouse [2] - The solution supports various programming languages and ETL platforms, ensuring flexibility for clients in integrating with on-premises, cloud, and hybrid environments [2] - By utilizing an autonomous multi-agent framework, the solution accelerates enterprise-scale code and data transformation, ensuring compliance and traceability [4]
ExlService (EXLS) - 2025 FY - Earnings Call Transcript
2025-05-29 15:50
Exlservice (EXLS) FY 2025 Conference May 29, 2025 10:50 AM ET Speaker0 We're gonna get started here. I'm Brian Bergen, IT Services and Payments account. Thanks all for joining us. Very pleased for our next fireside with EXLS. EXLS is a global data analytics and digital operations service provider with over 60,000 employees. It's in professional span, India, The Philippines, South Africa and The US and more, where it provides a range of enterprise transformation, operations, data analytics and AI services wi ...
UK businesses race to embed AI into enterprise workflows, EXL study finds
Globenewswire· 2025-05-28 07:32
Core Insights - A significant majority of UK businesses (86%) have altered their operating models to integrate AI, with 39% completely redesigning their workflows [1][5] - Companies anticipate that 50% of their processes will incorporate AI within the next year [1] - The survey highlights the rapid growth of enterprise GenAI implementations but also identifies challenges such as data quality issues and talent shortages [2][5] Group 1: AI Integration and Investment - 88% of surveyed executives consider scaling AI initiatives very or extremely important for the upcoming year [5] - The average investment in AI per company is £23.2 million, yet barriers such as budget constraints and data privacy concerns remain prevalent [5] - Nearly 70% of companies report insufficient data accessibility, efficiency, quality, consistency, and transparency for effective AI deployment [5] Group 2: Sector-Specific Insights - The banking and finance sector leads in AI capability development, with 18% of organizations classified as leaders in AI implementation [5] - Retailers show the highest inclination to increase GenAI investments significantly at 42%, followed by utilities (30%), banking and finance (24%), and insurers (9%) [5] - Organizations are prioritizing AI governance and improving data quality and accessibility, both ranked at 42% [5]