Financial Data and Key Metrics Changes - For the full-year 2019, premiums placed were $739 million, representing a 45% increase from 2018, exceeding the guidance range of 38% to 42% growth [12] - Revenue for the fourth quarter grew 59% to $23.4 million, while if reported under ASC 605, revenue would have grown 39% to $20.4 million [64] - Adjusted EBITDA for the full-year was $17.5 million, with an adjusted EBITDA margin of 23% under ASC 606, compared to 27% under ASC 605 [76] Business Line Data and Key Metrics Changes - The Franchise Channel generated revenues of $11 million in the fourth quarter, growing 54% to $9.5 million if reported under ASC 605 [69] - Corporate Channel revenues were $12.2 million in the fourth quarter, increasing 28% to $10.9 million if reported under ASC 605 [72] - Total written premiums for the full-year were $739 million, also an increase of 45%, with the Franchise Channel accounting for 67% of premiums compared to 62% in 2018 [67] Market Data and Key Metrics Changes - The company had over 482,000 policies in force, a 44% increase from one year ago [69] - Non-Texas franchises grew 71% year-over-year, now accounting for 76% of total franchises [71] - The Corporate Channel sales headcount increased by 49% to 248 agents [73] Company Strategy and Development Direction - The company continues to focus on long-term growth, prioritizing investments in people and technology to sustain high revenue growth [18][74] - The balance of the business is shifting towards the Franchise Channel, which is expected to yield higher margin revenue growth in the future [68] - The company plans to maintain an efficient capital structure while preserving balance sheet flexibility amid market uncertainties [29][80] Management's Comments on Operating Environment and Future Outlook - Management has seen no negative impact from the coronavirus, with strong lead flow and productivity [30][32] - The company anticipates that any potential negative impacts from the coronavirus will be temporary, maintaining optimism for long-term prospects [32] - Management is taking prudent actions to minimize potential disruptions, including preparing for remote work if necessary [31][32] Other Important Information - The company raised $85 million in new debt, with plans to use a portion to pay down existing notes payable [28][81] - The company has increased its internal technology development team by 80% compared to a year ago, emphasizing the importance of innovation [48] Q&A Session Summary Question: Will contingent commissions be restricted to just the third and fourth quarter? - Management indicated that it depends on the nature of the contingency, with better data available in the latter half of the year [84] Question: Is there any seasonality in terms of when investments will emerge in 2020? - Investments are made throughout the year, with no expected step function increase [86] Question: Can the company provide a breakdown between Corporate Channel and Franchise Channel commissions? - Management confirmed that a breakdown is available in the supplemental schedules of the earnings release [92] Question: How is the churn rate for franchises outside Texas compared to 2018? - The churn rate has decreased to 12%, accounting for only 1% to 2% of new business generated [116] Question: Did the company add any cushion in guidance for potential impacts from the coronavirus? - Management stated that there is some cushion in the guidance, but they are confident of minimal impact [112]

Q goosehead*" INSURANCE ICR Conference January 2020 Disclaimer This presentation may contain forward-looking statements. You should not rely upon forward-looking statements as predictions of future events. All statements other than statements of historical facts contained in this presentation, including information concerning our possible or assumed future results of operations and expenses, business strategies and plans, competitive position, business and industry environment and potential growth opportuni ...

Goosehead Insurance, Inc. (NASDAQ:GSHD) Q3 2019 Results Earnings Conference Call November 1, 2019 8:30 AM ET Company Participants Garrett Edson - Senior Vice President ICR Mark Jones - Chairman and Chief Executive Officer Michael Colby - President and Chief Operating Officer Mark Colby - Chief Financial Officer Conference Call Participants Christopher Campbell - KBW Operator Greetings and welcome to the Goosehead Insurance Third Quarter 2019 Earnings Conference Call. [Operator Instructions] It is now my ple ...

Goosehead Insurance, Inc (NASDAQ:GSHD) Q2 2019 Earnings Conference Call August 1, 2019 5:00 PM ET Company Participants Garrett Edson - IR Mark Jones - Chairman and CEO Michael Colby - President and COO Mark Colby - CFO Conference Call Participants Christopher Campbell - Keefe Bruyette & Woods Jay Cohen - Bank of America Merrill Lynch Operator Greetings, and welcome to the Goosehead Insurance Second Quarter 2019 Earnings Conference Call. As a reminder, all participants are in listen-only mode and the confere ...

Growth and Performance - Goosehead Insurance exhibits rapid organic growth, with a 5-year Compound Annual Growth Rate (CAGR) of 45% and a 10-year CAGR of 35% in premium volume[6] - The company's total premiums reached $555 million in the trailing twelve months (TTM) ending March 2019[11] - Corporate channel premium growth has a CAGR of 29% since 2016, while the franchise channel shows a CAGR of 58% over the same period[6] - Total revenue increased from $315 million in 2016 to $601 million in 2018[11] Market Position and Strategy - Goosehead operates in the large and fragmented personal insurance market, which had $496 million in U S premiums in 2017[8] - The company's business model is defensively positioned, with only 20% of total revenue exposed to housing market conditions[30] - The company has a high customer retention rate of 88% in Q1 2019, driven by Net Promoter Scores (NPS) that are above several of the most respected brands in the U S [23] Franchise and Corporate Channels - The franchise channel has a significant pipeline, with approximately 68,000 potential franchise candidates[17] - Non-Texas new business per agency in the franchise channel, for agencies older than one year, grew 34% from $44,000 in 2017 to $59,000 in 2018[27] - The corporate channel demonstrates high agent productivity, with experienced agents (over 3 years tenure) generating $146,000 in new business per agent[21] Financials - Adjusted EBITDA margin was 251% in 2017 and 245% in 2018[32] - A significant portion of revenue is recurring, driven by renewal business, which accounts for 48% of TTM revenue as of March 31, 2019[30]

Goosehead Insurance, Inc. (NASDAQ:GSHD) Q1 2019 Earnings Conference Call May 2, 2019 5:00 PM ET Company Participants Garrett Edson - SVP Mark Jones - Co-Founder, Chairman & CEO Michael Colby - President & COO Mark Colby - CFO Conference Call Participants Christopher Campbell - KBW Jay Cohen - Bank of America Merrill Lynch Operator Thank you for standing by. This is the conference operator. Welcome to the Goosehead Insurance First Quarter 2019 Earnings Call. As a reminder, all participants are in listen-only ...

Financial Data and Key Metrics Changes - For 2018, revenue grew 41% year-over-year to $60 million, achieving this growth entirely organically [10] - Fourth quarter revenue reached $14.7 million, representing a 32% year-over-year organic growth [10][27] - Total written premiums increased by 50% year-over-year to $135.1 million, with policies in force growing by 47% [11][28] - Adjusted EBITDA for the fourth quarter grew 1% year-over-year to $2.3 million, with an adjusted EBITDA margin of 16% compared to 20% in the prior year [29] Business Line Data and Key Metrics Changes - Corporate segment revenues grew 25% year-over-year to $8.5 million, driven by a 40% increase in new business commissions and agency fees [31] - Franchise channel revenues improved by 43% year-over-year to $6.2 million, supported by higher royalty fees from a larger number of operating franchises [37] - Adjusted EBITDA for the franchise channel was $1.5 million, up 64% from the prior year, with an adjusted EBITDA margin of 24% [39] Market Data and Key Metrics Changes - The company maintained an industry-leading retention rate of 88% and increased its net promoter score to 89 [11][32] - The company activated 530 new referral partners in January 2019, nearly tripling the number from the previous year despite a challenging housing market [12] Company Strategy and Development Direction - The long-term strategy focuses on rapid and responsible organic growth through hiring corporate agents, opening new franchises, and investing in technology [15] - The company aims to redefine the personal lines insurance industry and create a significant American business success story [18] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about entering 2019 with a full recovery of lead volume and a strong position for continued growth [50] - The company expects total written premiums for 2019 to be between $700 million and $725 million, representing organic growth of 38% to 42% [43] Other Important Information - A special dividend of $15 million, or $0.41 per share, was approved by the board to be paid on April 1, 2019 [16][42] - The company has a robust franchise pipeline and plans to continue investing in its franchise sales team throughout 2019 [39] Q&A Session Summary Question: Thoughts on the guidance for adjusted operating income - Management indicated that due to hyper growth and ongoing investments, they prefer not to commit to a specific earnings number at this time [45] Question: Impact of tech costs and public expenses on operating expenses - Management detailed various impacts, including timing of contingent commission payments and housing market headwinds, which were anticipated [46] Question: Distribution growth and expectations for 2019 - Management discussed reallocating resources to facilitate growth and expressed confidence in recovering lead volume despite housing market challenges [48][50] Question: Update on material weaknesses in accounting - Management confirmed that they expect material weaknesses to be remediated in the upcoming 10-K filing [51] Question: Increase in referral partners and its implications - Management clarified that the increase in referral partners was for the whole company and not just the corporate channel [56] Question: Impact of auto insurance pricing environment on growth - Management believes that their growth rate will overshadow any minor price changes in the auto insurance market [60][62] Question: Status of the franchise pipeline - Management reported that the franchise pipeline has grown significantly, with active targets increasing to 65,000 [63] Question: Productivity of new business in the franchise channel - Management noted that productivity levels for agents out of Texas have remained steady, with improvements seen in agents with over a year of experience [69] Question: Guidance on contingent commissions and their growth - Management expects contingent commissions to grow as total written premiums increase [70] Question: Impact of housing market on 2019 guidance - Management considered various factors when creating guidance, indicating that they do not expect significant impacts from the housing market [72] Question: Evaluation metrics for investors - Management suggested that total written premiums and revenue growth are the best metrics for evaluating the company's success [87]