H1 2020 Financial Performance - The company reported an operating loss before tax of £08 billion, driven by net impairments of £29 billion [8] - Operating profit before impairment losses increased by 3% compared to H1 2019 [8] - The CET1 ratio increased by 60bps compared to Q1 2020, reaching 172% [8] - The company's liquidity coverage ratio is 166%, a 14 percentage point increase from Q1 2020's 152% [9] - The company expects the full year 2020 impairment charge to be in the range of £35 billion to £45 billion [11, 92] Customer Franchises and Digital Engagement - UK Personal Banking now has over 72 million active mobile users [15] - Digital sales mix for UK Personal Banking is 80% as of Q2 2020, up from 55% [15] - Over 500,000 new mobile app downloads occurred in H1 2020 [17] - Commercial Banking approved £32 billion in CBILS loans, holding approximately 30% market share [29] - Commercial Banking approved £07 billion in CLBILS loans, holding approximately 28% market share [29] - Commercial Banking approved £61 billion in BBLS loans, holding approximately 20% market share [29] NatWest Markets Refocus and Cost Reduction - The company is targeting a reduction in NatWest Markets RWAs to £32 billion by the end of FY'20 [53] - The company is aiming for £250 million FY'20 cost reduction target [60] - NatWest Markets Plc CET1 is 189% and LCR is 258% [53]

Financial Data and Key Metrics Changes - The Q1 financial results were impacted by a net impairment charge of GBP 802 million, compared to GBP 86 million in the same quarter last year [3][4] - Operating profits were GBP 519 million, with an attributable profit of GBP 288 million, resulting in a return on tangible equity (RoTE) of 3.6% [4][37] - The CET1 ratio increased to 16.6%, partly due to the cancellation of the full-year dividend [4][58] Business Line Data and Key Metrics Changes - Retail and commercial net lending increased by GBP 13.1 billion or 4%, with GBP 4.8 billion attributed to personal banking, primarily from mortgage growth [14] - NatWest Markets' core income was GBP 412 million, up GBP 35 million or 9% from Q1 2019, driven by increased customer activity [34] - The cost reduction achieved in Q1 was GBP 26 million, with strategic costs amounting to GBP 131 million [35] Market Data and Key Metrics Changes - Customer deposits grew by GBP 15.6 billion during the quarter, particularly in March, reflecting increased cash conservation by consumers and businesses [62] - The bank's liquidity portfolio totaled GBP 201 billion, with a liquidity coverage ratio (LCR) of 152% [60][62] Company Strategy and Development Direction - The company is focused on maintaining strong liquidity, diversified funding, and capital strength while addressing immediate challenges [5][28] - A strategic cost target of GBP 250 million for 2020 remains, with a focus on careful and disciplined balance sheet deployment [23][30] - The company plans to merge its personal digital account, Bo, with its digital bank for SMEs, Mettle, to streamline operations [25] Management's Comments on Operating Environment and Future Outlook - The management acknowledged the unprecedented economic uncertainty due to Covid-19, emphasizing a strong focus on risk management and capital liquidity [28][29] - The outlook remains extremely uncertain, with no consensus on the economic impact of the pandemic [42][66] - The company is confident in its balance sheet strength and strategic priorities despite the challenges posed by the pandemic [29][30] Other Important Information - The impairment charge of GBP 802 million included GBP 628 million related to a multiple economic scenario overlay, increasing the expected credit loss (ECL) stock from GBP 3.7 billion to GBP 4.2 billion [44] - The average loan-to-value (LTV) ratio in the UK mortgage portfolio was 57%, with only 13% of the book having LTVs above 80% [18] Q&A Session Summary Question: Guidance on net interest margin (NIM) and payment holidays - Management indicated that around 190,000 mortgage repayment holidays were agreed, representing about 18% by value of the mortgage book, and it is too early to assess the long-term impact [73] - NIM guidance was discussed, with expectations of a decline due to rate cuts, but management believes the impact will be less severe than peers [120] Question: Economic assumptions and capital targets - The difference between applying an overlay and changing economic assumptions was clarified, emphasizing that the overlay captures forward-looking risks [87][90] - The CET1 target of 14% for 2021 remains, with management confident in their capital position despite economic uncertainties [92] Question: Impact of new government loan schemes - The Bounce Back Loan scheme for micro businesses was discussed, with details still being finalized with the government [106] Question: Outlook for NII and sensitivity of MES overlay - Management stated that GDP is a key driver for the MES overlay, and they are positioning the bank to manage various outcomes amid uncertainties [110]

Q1 2020 Results 1 st May 2020 Information classification: Secret Classification: Secret 1 Alison Rose, Information classification: Secret 2 Chief Executive Officer Q1 2020: a resilient performance Information classification: Secret 3 | --- | --- | --- | |--------------------------------------------------|-----------------------------------------------------|----------------------------------------------| | Profit generation | Robust capital position | Strong liquidity levels | | £519 million | 16.6% | 152% ...

The Royal Bank of Scotland Group plc (RBS) Q4 2019 Earnings Conference Call February 14, 2020 4:00 AM ET Company Participants Howard Davies - Chairman Alison Rose - Chief Executive Katie Murray - Chief Financial Officer Conference Call Participants Jennifer Cook - Exane BNP Paribas Joseph Dickerson - Jefferies Raul Sinha - JPMorgan Martin Leitgeb - Goldman Sachs Alvaro Serrano - Morgan Stanley Claire Kane - Credit Suisse Andrew Coombs - Citigroup Aman Rakkar - Barclays Capital Christopher Cant - Autonomous ...

1 Full Year 2019 Results & Investor Update 14 February 2020 Agenda Topic Presenter Introduction and macroeconomic context Howard Davies 2019 results Alison Rose, Katie Murray Investor update Alison Rose Investment case and target financial shape Katie Murray 2 | --- | --- | --- | |------------------------------------------------------------|-------|-------| | | | | | | | | | | | | | Introduction and macroeconomic context: Howard Davies | | | NatWest Group Our Customer Brands NatWest 义义 Royal Bank 糕Ulster Ba ...

The Royal Bank of Scotland Group plc (RBS) Q3 2019 Earnings Conference Call October 24, 2019 4:00 AM ET Company Participants | --- | --- | |----------------------------------------|-------| | | | | Katie Murray - Chief Financial Officer | | | Conference Call Participants | | | Jonathan Pierce - Numis | | | Raul Sinha - JPMorgan | | | Martin Leitgeb - Goldman Sachs | | | Fahed Kunwar - Redburn | | | Chris Manners - Barclays | | | Tom Rayner – Numis | | | Jason Napier - UBS | | | Jennifer Cook - Exane | | | J ...