TTEC Holdings, Inc. (NASDAQ:TTEC) Q4 2018 Earnings Conference Call March 7, 2019 8:30 AM ET Company Participants Paul Miller - Head of Investor Relations, Senior Vice President and Treasurer Kenneth Tuchman - Chairman and Chief Executive Officer Regina Paolillo - Executive Vice President and Chief Financial & Administrative Officer Conference Call Participants George Sutton - Craig Hallum Frank Atkins - SunTrust William Warmington - Wells Fargo Operator Welcome to TTEC's Fourth Quarter and Full Year 2018 Ea ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2018 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-11919 TTEC Holdings, Inc. (Exact name of registrant as specified in its charter) (State or other jurisdiction of i ...