Core Insights - TTEC Holdings, Inc. has been awarded five 2025 Stevie® Awards for its AI-powered customer experience solutions, highlighting its leadership in the CX technology sector [1][2][6] Awards and Recognition - TTEC received two Gold, one Silver, and two Bronze Stevie® Awards, reflecting its commitment to enhancing customer and employee experiences through AI technology [2][6] - The awards validate TTEC's impact on client outcomes, including improved customer satisfaction and operational efficiencies [3][6] Award-Winning Innovations - **Gold – Customer Service Training or Coaching Program of the Year**: TTEC Perform, a real-time coaching tool, increased sales conversions by 10% and reduced average handle time by 6% for an insurance client [3] - **Gold – Innovation in Sales**: TTEC's AI-Powered Service to Sales solution led to a 27% revenue lift per associate for a telecom client in just 15 days [4] - **Silver – Customer Service Success**: TTEC's training for a medical device company reduced error rates to 0.03% and cut handle time by over 50% [4] - **Bronze – Use of Data & Analytics in Customer Service**: TTEC Insights helped an automaker client uncover $3.2 million in new revenue potential and reduced coaching time by 53% [5] - **Bronze – Best Use of Technology in Customer Service**: Addi AI enabled multilingual conversations, reducing interpreter costs by up to 80% in sectors like healthcare and education [5] Company Overview - TTEC is a global innovator in customer experience technology and services, focusing on AI-enabled digital solutions [7][8] - The company serves a diverse range of brands and offers outcome-based solutions that enhance the customer journey across various interaction channels [7][8] - Founded in 1982, TTEC emphasizes the integration of technology and human expertise to deliver superior customer experiences [8]

Investors interested in stocks from the Technology Services sector have probably already heard of TTEC Holdings (TTEC) and Ibotta (IBTA) . But which of these two stocks offers value investors a better bang for their buck right now? We'll need to take a closer look.We have found that the best way to discover great value opportunities is to pair a strong Zacks Rank with a great grade in the Value category of our Style Scores system. The Zacks Rank favors stocks with strong earnings estimate revision trends, a ...

AUSTIN, Texas, April 3, 2025 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced that TTEC Digital was honored with the 2024 CX Evolution Partner of the Year Award from Genesys®, a global cloud leader in experience orchestration. "TTEC Digital is thrilled to be recognized as the CX Evolution Partner of the Year by Genesys," said Tiffany Moses Gschwendtner, global Genesys practice lead at TTEC Digit ...

At this time, no action is required by TTEC's non-affiliated stockholders. There can also be no assurance that any definitive agreement will be executed relating to any transaction proposal, the timing and conditionality thereof or that any transaction will be consummated. The Special Committee does not undertake any obligation to provide any updates with respect to any proposal or transaction, except as required under applicable law. TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC) is a leading global ...

Core Insights - TTEC Holdings, Inc. has launched a blended healthcare digital sales model aimed at providing cost-efficient, scalable, and personalized solutions for healthcare organizations [1][3] Group 1: Model Features - The blended digital sales model operates on a shared technology platform, allowing healthcare organizations to utilize a unified digital sales solution while maintaining brand identity and data security [2] - The model combines TTEC's technology with a skilled workforce to streamline digital sales operations and deliver tailored interactions [2][3] Group 2: Key Benefits - The model helps healthcare organizations reduce costs by up to 30% through a shared operating model that optimizes staffing and technology resources [6] - It enhances operational efficiency with a single cloud-based contact center as a service (CCaaS) platform that integrates various functionalities [6] - The use of proven strategies and AI-driven insights increases sales conversion rates, enabling efficient growth of the member base [6] - Personalized support from licensed associates improves member satisfaction by ensuring that interactions reflect the brand's values [6] Group 3: Data Security - TTEC's model adheres to HIPAA-compliant security protocols, utilizing AES 256-bit encryption for data both at-rest and in-transit, ensuring client information privacy [3]

Core Insights - TTEC Holdings is currently viewed as a more attractive investment compared to Ibotta based on various valuation metrics and earnings outlook [1][7] Valuation Metrics - TTEC has a forward P/E ratio of 3.25, significantly lower than Ibotta's forward P/E of 34.85 [5] - TTEC's PEG ratio stands at 0.40, while Ibotta's PEG ratio is considerably higher at 3.70 [5] - TTEC's P/B ratio is 0.63, indicating a lower market value relative to its book value compared to Ibotta's P/B of 2.50 [6] Earnings Outlook - TTEC is currently rated 2 (Buy) in the Zacks Rank system, indicating a positive earnings estimate revision trend, while Ibotta is rated 5 (Strong Sell) [3][7] - The improving earnings outlook for TTEC enhances its attractiveness as a value investment [7] Value Grades - TTEC has a Value grade of B, whereas Ibotta has a Value grade of D, reflecting TTEC's stronger position in terms of valuation metrics [6]

Core Insights - TTEC Holdings Inc. is expanding its strategic partnership with Verint to include Verint's CX Automation platform in TTEC Digital's Google GCP cloud contact center portfolio [1][2] - The partnership aims to enhance customer experience (CX) by providing instant access to innovations that improve loyalty, revenue, and efficiency in contact centers [2][3] - AI-powered CX automation is identified as a significant trend in the cloud contact center market, allowing organizations to adopt innovations without costly premise upgrades [3] Company Overview - TTEC is a global innovator in customer experience technology and services, focusing on AI-enabled digital CX solutions [5] - The company operates through TTEC Digital, which designs and manages omnichannel contact center technology, and TTEC Engage, which provides AI-enhanced customer engagement services [5] - Founded in 1982, TTEC has a strong commitment to CX excellence, reflected in high satisfaction scores from clients, customers, and employees globally [5] Partnership Details - The collaboration with Verint will provide a comprehensive suite of consulting, integration, and support services to help customers leverage Verint's capabilities [4] - Verint's CX Automation platform will be integrated into TTEC Digital's cloud offerings, enhancing the overall service quality [2][4] - The partnership is positioned to meet the growing demand for cloud technologies and CX automation solutions [2][4]

Core Viewpoint - TTEC Holdings (TTEC) shows potential as a strong investment opportunity due to significant upward revisions in earnings estimates, indicating an improving earnings outlook and potential for continued stock price gains [1][2]. Estimate Revisions - The upward trend in earnings estimate revisions reflects analysts' growing optimism regarding TTEC's earnings prospects, which is expected to positively influence its stock price [2]. - The earnings estimate for the current quarter is $0.25 per share, representing a decrease of 7.41% from the previous year, but the Zacks Consensus Estimate has increased by 94.74% over the last 30 days with two upward revisions and no negative revisions [4]. - For the full year, TTEC is projected to earn $1.09 per share, reflecting a 53.52% increase from the prior year, with two estimates moving higher and one negative revision over the past month, leading to an 18.08% increase in the consensus estimate [5]. Zacks Rank - TTEC currently holds a Zacks Rank 2 (Buy), indicating strong agreement among analysts on the positive revisions of earnings estimates, which historically correlates with outperformance in stock returns [6]. - Stocks with Zacks Rank 1 (Strong Buy) and 2 (Buy) have shown significant outperformance compared to the S&P 500 [6]. Investment Outlook - TTEC's strong estimate revisions have led to a 9.4% increase in stock price over the past four weeks, suggesting that there may still be further upside potential, making it a candidate for portfolio addition [7].

Core Insights - TTEC Holdings is currently more attractive to value investors compared to Ibotta based on various valuation metrics and earnings estimate revisions [3][7]. Valuation Metrics - TTEC has a forward P/E ratio of 3.13, significantly lower than Ibotta's forward P/E of 29.29 [5]. - TTEC's PEG ratio is 0.38, indicating a favorable valuation relative to its expected earnings growth, while Ibotta's PEG ratio stands at 3.11 [5]. - TTEC's P/B ratio is 0.61, compared to Ibotta's P/B ratio of 2.10, suggesting TTEC is undervalued relative to its book value [6]. Analyst Outlook - TTEC holds a Zacks Rank of 2 (Buy), reflecting positive earnings estimate revisions, while Ibotta has a Zacks Rank of 5 (Strong Sell) [3][7]. - The stronger estimate revision activity for TTEC indicates a more favorable analyst outlook compared to Ibotta [7].

Core Insights - TTEC Holdings, Inc. has been recognized as a Great Place to Work® in 15 countries, including the addition of Egypt this year, highlighting a culture of trust and collaboration [1][3][4] - The company's commitment to employee experience is linked to exceptional customer experiences, emphasizing an inclusive workplace culture [2][5] - TTEC's recognition is based on employee feedback regarding career development, leadership, and teamwork, showcasing its dedication to a positive workplace environment [2][4] Company Overview - TTEC is a global leader in customer experience (CX) technology and services, focusing on AI-enabled digital CX solutions [5] - The company operates across six continents, providing outcome-based solutions that enhance customer interactions and improve the customer journey [5] - TTEC's business segments include TTEC Digital, which focuses on omnichannel contact center technology, and TTEC Engage, which delivers AI-enhanced customer engagement and support services [5]