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36氪出海·关注|出海品牌最大召回?安克创新的全球治理大考
3 6 Ke· 2025-07-04 08:44
Core Insights - Anker Innovations has initiated two major recalls of power banks in June, affecting both domestic and international markets due to potential fire hazards linked to lithium-ion batteries [2][3] - The total number of recalled products is expected to exceed 2 million units globally, marking a significant event for Chinese consumer electronics brands [3][6] Group 1: Recall Details - On June 12, Anker recalled over 1 million units of the PowerCore 10000 model A1263 in the U.S., produced between January 1, 2016, and October 30, 2019, and sold from June 1, 2016, to December 31, 2022 [2] - A second global recall on June 30 involved five models (A1257, A1647, A1652) and was linked to similar issues affecting domestic recalls [2][3] - In Canada, approximately 11,985 units were sold between December 2023 and June 2025, and in Japan, the recall affected several hundred thousand units, potentially becoming the largest recall in that market [3] Group 2: Financial Impact - Anker stated that the power bank category contributes about 10% to its overall revenue, and the recalled models represent a small fraction of over 100 models available globally [6] - The compensation for affected overseas users includes free replacements or gift cards, with recalled product prices ranging from $25.99 to $89.99 [6] - The financial loss from the recalls is estimated to be significant, with the potential for losses exceeding $1 million due to reported incidents [2][5] Group 3: Regulatory and Compliance Challenges - The recalls highlight the stringent regulatory environment for consumer electronics, especially those containing lithium batteries, in markets like North America and Europe [10] - Compliance with various local regulations for battery disposal and recycling is complex, with different countries having specific requirements [8][10] - The recalls serve as a stress test for Anker's operational capabilities and brand resilience in the international market [10]
独家|实探罗马仕深圳总部:员工照常办公称“未停工未裁员”,但“精疲力尽”
Xin Lang Ke Ji· 2025-07-04 07:09
Core Viewpoint - The company Romoss is facing significant operational challenges due to a product recall, which has led to rumors of its potential closure, although the company has officially denied these claims [1][5]. Group 1: Company Operations - On July 3, reports emerged that Romoss had notified employees of a complete shutdown, leading to trending discussions about the company's potential bankruptcy, which Romoss denied later that evening [1]. - A visit to Romoss's Shenzhen headquarters on July 4 revealed that the office was still operational, with employees present and no layoffs reported, indicating that the company is maintaining normal operations despite the rumors [1]. - The company's customer service hotline has been non-operational for an extended period, and customer service responsibilities have been transferred to an external team due to overwhelming recall inquiries [1][3]. Group 2: Product Recall - Romoss announced a recall of certain models of its power banks manufactured between June 5, 2023, and July 31, 2024, totaling approximately 491,745 units, due to safety concerns related to overheating and potential fire risks [3][5]. - The recall process requires customers to submit order numbers and batch information, with refunds expected to be processed within 15 to 30 days for eligible products [3]. - The recall has led to the removal of all power bank products from Romoss's e-commerce platform, leaving only chargers and cables available for sale [3]. Group 3: Regulatory and Management Changes - The recall was prompted by issues with raw materials used in the battery cells, which raised safety concerns, leading to the suspension of several 3C certifications for Romoss's fast-charging power banks [5]. - On July 2, a change in the company's legal representative occurred, with Lei Shexing stepping down and Lei Xingrong taking over, indicating ongoing internal restructuring efforts [5].
罗马仕辟谣倒闭,4天2次变更法人!经销商:价值百万元充电宝滞销
Bei Jing Shang Bao· 2025-07-04 04:53
Core Viewpoint - The company Romoss is facing significant challenges due to a product recall incident, leading to widespread rumors of its potential bankruptcy, which the company has publicly denied [5]. Group 1: Company Operations - Romoss has reportedly halted all production and operations, causing confusion and concern among stakeholders about the company's future [3][5]. - The company has been unable to process refunds for customers due to insufficient funds in their seller account, leading to delays in refund requests [5]. - Employees have been informed of a complete stop in operations since July 1, with only partial salaries being paid up to June [6]. Group 2: Financial Impact - A dealer reported that over one million yuan worth of Romoss power bank products are unsold, with the company offering a significant discount of 80% to clear inventory, but there are no takers [3][5]. - The company has initiated a plan to exchange unsold power banks for charging cables and adapters, indicating a desperate attempt to manage inventory [5]. Group 3: Corporate Changes - There have been multiple changes in the legal representatives of Romoss, with the latest occurring on July 3, indicating potential instability within the company's management structure [6][7]. - The company is reportedly focusing on internal restructuring and quality control in response to the recall incident, which may affect its operational capabilities moving forward [7].
“罗马仕倒闭”冲上热搜,官微深夜发文辟谣,员工透露内部已通知停工停产
Qi Lu Wan Bao· 2025-07-04 02:45
Core Viewpoint - The company Romoss has faced significant scrutiny due to safety concerns related to its power banks, leading to a recall of nearly 491,745 units and rumors of potential closure, which the company has denied [1][3]. Group 1: Company Status - Romoss has publicly stated that it is not closing down and is working to resolve issues for customers and partners [1]. - The company has experienced a surge in customer inquiries, which has affected its response times [4]. Group 2: Product Recall - A recall has been initiated for specific models of Romoss power banks manufactured between June 5, 2023, and July 31, 2024, due to potential overheating and fire risks [3]. - The affected models include PAC20-272, PAC20-392, and PLT20A-152, totaling 491,745 units [3][6][7]. - Customers are encouraged to check if their products are part of the recall and can register for exchanges or refunds [4]. Group 3: Management Changes - Recent changes in the company's management include the resignation of Lei Shexing as the legal representative and the appointment of Lei Xingrong [11]. - The company is currently focused on internal restructuring and quality control in preparation for new product launches [11].
罗马仕淘宝店退款进度缓慢,被指保证金余额不足无法退款
第一财经· 2025-07-03 14:05
2025.07. 03 本文字数:912,阅读时长大约1.5分钟 7月3日,据蓝鲸新闻,罗马仕引发的充电宝风波持续发酵,多位消费者爆料"召回困难",罗马仕电商平台店铺已处于"保证金余额不 足"状态,无法进行退款。 据九派新闻,有消费者称,其订单退款流程已卡顿数十天,联系商家也没获得回应,"淘宝客服的回复是卖家钱款不足,暂无法退 款,他们正在催缴保证金"。 还有消费者表示,自从填写罗马仕相关召回申请后就再未收到"下文","6月19号填的召回,当时是说3-5个工作日审核给我消息,现 在变成了15个工作日审核 。" 目前罗马仕电商店铺显示依然在正常营业状态,可正常购买旗下产品,但店铺内已无充电宝相关商品在售。 爱企查App显示,近日,罗马仕关联公司深圳罗马仕科技有限公司发生工商变更,雷社杏卸任法定代表人、董事、经理,由雷杏容接 任。值得一提的是,变更记录显示,2025年4月,雷社杏接任该公司法定代表人、董事。 | | | 查企业 · 深圳罗马仕科技有限公司 | | স 贺一下 | | 应用 · 老户特惠 | | HAPP | | --- | --- | --- | --- | --- | --- | --- | - ...
充电宝安全风波持续,罗马仕已变更法人!任职不足三个月
Nan Fang Du Shi Bao· 2025-07-02 13:13
Company Changes - The legal representative of Romoss Technology Co., Ltd. has changed from Lei Shexing to Lei Xingrong as of June 30, 2023, with Lei Shexing also resigning from the positions of director and manager [1][2] - This change occurred less than three months after Lei Shexing took over the roles on April 23, 2023 [2] Industry Issues - The power bank industry is currently facing a trust crisis, with reports of Romoss power banks, specifically a 20,000mAh model, being more prone to explosions compared to other brands [3] - Following these reports, Romoss issued an apology on June 14, 2023, and committed to taking full responsibility for any defective products identified by authoritative organizations [3][4] - The Shenzhen Market Supervision Administration announced that Romoss would recall approximately 491,700 units of three models of ROMOSS power banks manufactured between June 5, 2023, and July 31, 2024, due to potential overheating and fire risks [4] - The Civil Aviation Administration of China has prohibited boarding with power banks lacking 3C certification or with unclear labels since June 28, 2023, leading to multiple airports intercepting recalled models [4]
任期不足三个月,罗马仕法定代表人、董事变更
Xin Lang Cai Jing· 2025-07-02 04:59
Core Viewpoint - The management change at Romoss coincides with the company facing a significant recall issue regarding its power banks, which has led to a suspension of its 3C certification and removal of products from major online platforms [5]. Group 1: Management Changes - Romoss's associated company, Shenzhen Romoss Technology Co., Ltd., experienced a management change with Lei Shexing resigning as the legal representative, director, and manager, and Lei Xingrong taking over [1]. - Lei Shexing had only been in the position for less than three months, having assumed the role in April [1]. - The new legal representative, Lei Xingrong, currently has no known control over other associated enterprises [2]. Group 2: Company Background - Romoss was established in March 2012 with a registered capital of 6 million RMB [2]. - During Lei Shexing's tenure, he directly controlled Jiangmen Yutian Real Estate Co., Ltd., which has a registered capital of 15 million RMB and is currently active [2]. - The current supervisor at Romoss, Lei Yanling, has connections to 22 associated enterprises, including Jiangmen Yutian Real Estate Co., Ltd. [2]. Group 3: Recall Incident - In June, Romoss faced a recall of its power banks due to risks of burning and explosion, leading to several universities in Beijing banning the use of Romoss power banks [5]. - Romoss issued an apology and announced a recall plan for 491,745 units of its ROMOSS brand mobile power supplies manufactured between June 5, 2023, and July 31, 2024 [5]. - The recall was part of a broader issue affecting multiple brands, including Anker Innovations, which also announced a recall of 713,000 power banks due to similar safety concerns [5].
罗马仕法定代表人、高管变更,任期不足三个月,旗下充电宝陷召回风波
Qi Lu Wan Bao· 2025-07-02 03:28
Core Viewpoint - Recent management changes at Shenzhen Romoss Technology Co., Ltd., a subsidiary of Romoss, have raised concerns, particularly following safety issues related to their power banks [1][4]. Management Changes - Lei Shaxing has resigned as the legal representative and director of Shenzhen Romoss Technology Co., Ltd., with Lei Xingrong taking over the roles [1]. - Lei Shaxing was appointed to these positions only in April 2025, indicating a rapid turnover in leadership [1][2]. Company Background - Romoss is a well-known brand in the power bank industry, with an annual shipment exceeding 50 million units globally [4]. - The company was established in March 2012 with a registered capital of 6 million RMB [2]. Safety Issues and Recall - In June 2025, several universities in Beijing banned Romoss power banks due to safety concerns, including risks of burning and explosion [4]. - Following these incidents, Romoss issued a public apology and committed to taking responsibility for any defective products identified by authoritative agencies [4]. - On June 16, 2025, Romoss announced a recall plan for certain models of their power banks manufactured between June 5, 2023, and July 31, 2024, totaling 491,745 units [7][11].
安克在日本召回数十万个移动电源
日经中文网· 2025-06-30 02:45
安克的标志和安克回收的移动电源(reuters) 安克日本6月26日宣布将自主召回4款移动电源产品,成为日本市场最大规模的一次移动电源召 回。安克通过在日本市场积极宣传简洁的产品设计、合理的价格和先进技术的早期引进,确立了品牌形 象,在日本充电相关产品市场份额居首位…… 日本经济新闻(中文版:日经中文网)日前获悉,中国的移动电源大企业Anker Japan(安克日本、位于 东京千代田区)的移动电源(充电宝)召回对象达到数十万个。虽然以合理的价格在日本快速发展,但 在品质管理上遇到了问题。安克在日本建立起来的品牌形象可能因此受到损害,今后将面临考验。 日本最大规模一次移动电源召回 安克日本6月26日宣布将自主召回4款移动电源产品。原因是含有不符合质量标准的零部件,存在起火等 风险。该公司在接受《日本经济新闻》采访时透露,召回规模达数十万个。日本经济产业省将在近期公 布召回信息。 在移动电源的召回方面,2014年经营生活杂货的TOPLAND(静冈县岛田市)针对在日本连锁便利店7- 11店铺销售的产品,召回了约22万件。据称安克将超过这个规模,成为日本市场最大规模的一次移动电 源召回。 安克日本的母公司中国安克创新 ...
查询不通畅,充电宝被召回,消费者能否被“点对点”通知?
Bei Jing Ri Bao Ke Hu Duan· 2025-06-30 01:20
网友推荐的并不是最佳的方法,记者发现在国家市场监管总局缺陷产品召回技术中心网站上,专门设立 了"消费品召回"专栏,汇总了全国各类召回信息。记者以"移动电源"为关键词进行检索,罗马仕等多家 企业的召回信息立刻被列出。自己的充电宝是否属召回范畴,也得从众中信息中进行筛查。 也有网友支招,可以与购物平台的商家联系,咨询召回事宜。记者登录电商平台ANKER安克官方旗舰 店,一点开客服对话框,客服立刻推送了多条备答问题,其中"召回批次查验入口""如何查询召回进 度"等与召回相关的热门问题均被列入其中。看来,与商家联系是最高效的方法。 转自:北京日报客户端 为切实保障航空运行安全,民航局6月26日发布紧急通知,自6月28日起禁止旅客携带无3C标识及被召 回的充电宝乘坐境内航班。记者在采访过程中发现,自己的充电宝有无3C认证看外观就可查,但是否 属于被召回产品,许多消费者就答不上来。消费者建议,商家发召回信息能不能像促销一样积极点, 能"点对点"通知到消费者。 有没有被召回,还得消费者自己查询 近期,国内有多个头部品牌充电宝厂家因电芯存在安全风险对多批次产品实施召回,国家市场监管总局 也撤销或暂停了多个充电宝及电池芯厂家3 ...