春运服务优化
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春运2月2日启动!今年新增服务及注意事项,一图收藏
Xin Lang Cai Jing· 2026-01-30 11:27
Core Viewpoint - The 2026 Spring Festival travel season will last for 40 days, starting from February 2, with an expected cross-regional passenger flow of 9.5 billion trips [1] Group 1: Transportation Services - The number of trains providing "quiet carriage" services will increase to over 8,000 [1] - The pilot program for high-speed train pet transportation services has expanded to 110 stations and 170 trains [1][6] Group 2: Ticketing and Discounts - Two additional one-way student discount tickets have been added for the 2026 college graduates, allowing for a total of eight discounted purchase opportunities this academic year [5] - Special fare discounts will be implemented for key passenger groups such as students, children, and disabled military personnel, with discounts on less popular routes reaching as low as 22% [7] Group 3: Ticket Purchase and Refund Policies - Passengers can self-manage ticket refunds without fees if they mistakenly purchase tickets within 30 minutes of payment and more than 4 hours before departure [8] - Each user can hold up to 6 pending ticket orders, with a maximum of 3 travel dates per order and a total of 19 passengers [11] Group 4: Additional Services - "Snow Equipment Convenience" services will be piloted at 18 stations, enhancing travel for passengers with winter sports gear [11] - The "door-to-door" and "station-to-door" luggage delivery services have been expanded to cover multiple stations [11]
春运期间超8000列动车组列车提供静音车厢
Xin Jing Bao· 2026-01-29 04:40
Core Viewpoint - The railway sector has introduced a series of new measures to enhance passenger convenience during the Spring Festival travel season, including expanded services and fare discounts [1] Group 1: Service Enhancements - The implementation of quiet carriages has been expanded to over 8,000 high-speed trains [1] - The pilot program for pet transportation services has been extended to 110 stations and 170 trains [1] - The "door-to-station" and "door-to-door" luggage delivery services have been expanded to cover 111 stations [1] - A new "ski equipment convenience" service has been introduced on the Beijing-Zhangjiakou high-speed railway and certain trains in Northeast China to cater to skiing enthusiasts [1] Group 2: Accessibility and Comfort Improvements - A dedicated section and entry point for these services has been established on the 12306 mobile app to facilitate quick access for travelers [1] - The fare discount policy has been enhanced, particularly for less popular routes, allowing more travelers to benefit from reduced prices [1] - The railway will gradually add platform seating at over 500 major passenger stations to improve waiting conditions [1] - Free charging facilities will be increased at major passenger stations to meet travelers' charging needs [1]
春运将从2月2日开始,持续优化线上购票、自助安检等服务
Nan Fang Du Shi Bao· 2026-01-21 11:41
Core Viewpoint - The 2026 Spring Festival transportation period will last from February 2 to March 13, totaling 40 days, and is considered a significant public welfare project and political task, especially as it marks the beginning of the "14th Five-Year Plan" [1] Group 1: Transportation Organization - The meeting emphasized the need to strengthen transportation organization by enhancing passenger flow analysis, maximizing transport capacity, and increasing supply in key areas and peak times to meet public travel needs [1] - It was noted that the overall cross-regional personnel flow and passenger transport volume by rail and civil aviation are expected to reach historical highs during this year's Spring Festival [1] Group 2: Service Optimization - There will be continuous optimization of online ticket purchasing, self-service security checks, and waiting and transfer services, along with enhanced support for self-driving travel and guidance for staggered travel for students, workers, and tourists [2] Group 3: Safety and Emergency Preparedness - The meeting highlighted the importance of improving safety levels by enforcing safety responsibilities, conducting thorough inspections, and addressing weak points in safety management [2] - It also called for enhanced responses to extreme weather, including better forecasting and emergency plans, as well as coordination of essential resources like coal, electricity, oil, and gas [2] Group 4: Material Transport Assurance - There will be a coordinated effort to ensure the transportation of important energy, livelihood, and agricultural materials, as well as emergency supplies, to facilitate the orderly delivery of goods during the Spring Festival [2] Group 5: Community Engagement - The meeting encouraged the creation of a warm and vibrant Spring Festival atmosphere through volunteer services and support for key groups such as students, workers, and military personnel, along with increased publicity and care for frontline workers [2]