正向激励管理

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京东外卖25城试点取消骑手超时罚款,启用服务分机制
Xin Lang Ke Ji· 2025-10-16 03:07
根据试点规则,骑手若出现配送超时,将不再直接扣除现金,而是依据超时区间扣除相应服务分,推动 管理方式从处罚约束向正向激励转变。(IT之家) 【#京东25城试点取消骑手超时罚款#,全国25城已落地】京东外卖宣布,已在深圳、南京、哈尔滨、武 汉等全国 25 个城市试点取消骑手订单超时罚款,改为启用"服务分"管理机制。 ...
京东外卖:试点取消骑手超时罚款 全国25城已落地
Zheng Quan Shi Bao Wang· 2025-10-16 02:51
Core Viewpoint - JD Delivery has announced a shift in its management approach by trialing a new "service score" system in 25 cities, moving from a penalty-based model to a positive incentive model for delivery riders [1] Group 1 - JD Delivery has implemented a pilot program in cities including Shenzhen, Nanjing, Harbin, and Wuhan [1] - The new system eliminates cash penalties for delivery delays, instead deducting service points based on the duration of the delay [1] - This change aims to promote a management style that focuses on positive reinforcement rather than punitive measures [1]
京东外卖试点取消骑手超时罚款,全国25城已落地
Jing Ji Guan Cha Wang· 2025-10-16 02:30
Core Viewpoint - JD.com has announced the trial implementation of a new "service score" management mechanism for delivery riders in 25 cities, shifting from a penalty-based system to a positive incentive approach [1] Group 1: Company Initiatives - JD.com has initiated a pilot program in cities including Shenzhen, Nanjing, Harbin, and Wuhan to eliminate the penalty for delivery delays [1] - The new system will deduct service points based on the duration of the delivery delay instead of imposing direct cash fines [1] - This change aims to transform the management style from punitive measures to positive reinforcement for delivery riders [1]