Core Insights - The future of customer experience (CX) is rapidly evolving, with organizations needing to adapt to technological advancements and rising customer expectations to maintain satisfaction and loyalty [2][3]. CX Trends for 2026 - **Agentic AI Goes Mainstream**: AI technology is transitioning from pilot projects to full-scale production, with success reliant on trustworthy data, transparent models, and robust security measures [6]. - **Tech Stack Clarity Becomes Critical**: Fragmented CX systems are detrimental to performance; consolidating platforms and aligning technology with desired outcomes enhances agility and measurable results [6]. - **Personalization Evolves into Precision**: Customers now demand hyper-personalized, real-time interactions, which require unified, high-quality data to anticipate their needs effectively [6]. - **Empathy Gets Re-imagined**: A balance between AI efficiency and human empathy is essential to ensure that customer interactions are caring, consistent, and focused on resolution [6]. - **Resilience Defines the Future of CX**: Economic fluctuations, workforce volatility, and fraud necessitate adaptive CX models supported by intelligent automation and flexible global delivery [6]. Company Overview - TTEC Holdings, Inc. is a leading global innovator in CX technology and services, specializing in AI-enabled digital solutions. The company provides outcome-based solutions that enhance customer interactions across various channels and improve the overall customer journey [7].

Core Insights - CXApp Inc. and Noro are entering a strategic collaboration to enhance hybrid work environments through advanced technology [1] - The partnership combines CXAI's Agentic AI-powered workplace experience platform with Noro's immersive live-presence portal technology [1] - This collaboration aims to create more connected, adaptive, and human-centered work environments by integrating intelligent automation and spatial analytics [1] Company Overview - CXApp Inc. is focused on transforming workplace experiences using AI technology [1] - Noro specializes in immersive technology that facilitates full-body live-presence interactions [1] Industry Impact - The collaboration is expected to reshape the future of hybrid work by leveraging innovative technologies [1] - The integration of intelligent automation and immersive connection is anticipated to enhance enterprise adaptability and connectivity [1]

Accessibility StatementSkip Navigation SHANGHAI, Nov. 10, 2025 /PRNewswire/ -- ZKH Group Limited ("ZKH" or the "Company") (NYSE: ZKH), a leading maintenance, repair and operations ("MRO") procurement service platform in China, today announced that it will release its unaudited financial results for the third quarter of 2025, on Thursday, November 20, 2025, before the open of the U.S. markets. The Company's management will hold an earnings conference call on Thursday, November 20, 2025 at 7:00 A.M. U.S. East ...

作为中国首个在北京、上海、广州、深圳四大一线城市均取得无人驾驶出行服务许可的自动驾驶公 司，也是中国唯一在北上广深一线城市开展全无人Robotaxi商业化运营的公司，小马智行现已拥有 超720辆Robotaxi的车队。 按照小马智行的规划，本次IPO募集所得资金的约9成都将用于推行市场进入战略并推进L4自动驾驶 技术的大规模商业化以及L4自动驾驶技术及解决方案的开发，以进一步更建起构建L4"技术+商业"壁 垒。 一周IPO动态，覆盖港股、美股、A股。 本文为IPO早知道原创 作者｜C叔 微信公众号｜ipozaozhidao 小 马智 行 港股 ｜挂牌 上市 据IPO早知道消息，Pony AI Inc. – W（以下简称"小马智行"）于2025年11月6日正式以"2026"为股 票代码在港交所完成双重上市。 鉴于机构及市场投资者的强劲需求，小马智行在本次发行中悉数行使发售量调整权，按最终发售价增 发约629万股额外股份，占全球发售初步可供认购股份总数的15%。若超额配股权悉数行使，募资总 额最高达77亿港元。 这意味着，小马智行创下2025全球自动驾驶最大规模IPO，更是刷新了2022年以来全球自动驾驶行 业I ...

Core Insights - Google has launched its seventh-generation Tensor Processing Unit (TPU), named Ironwood, designed specifically for AI workloads, marking a significant advancement in AI computing capabilities [1][2][3] - The new TPU offers a 10X peak performance improvement over the previous generation and more than 4X better performance per chip for both training and inference tasks [3] - Google is positioning itself in the "age of inference," where the focus shifts from training AI models to utilizing them for practical applications, anticipating a surge in demand for AI computing [5][9] Product Launch and Features - Ironwood TPUs will be available for Google Cloud customers soon, alongside new Arm-based Axion virtual machine instances that enhance performance per dollar [2] - The Ironwood TPU is optimized for high-volume AI inference workloads, which require quick response times and the ability to handle numerous requests [4] Market Position and Growth - Google Cloud generated $15.2 billion in revenue in Q3, reflecting a 34% year-over-year increase, with an operating income of $3.6 billion and an operating margin of approximately 24% [8] - The cloud computing sector is competitive, with Microsoft Azure and Amazon Web Services also expanding their AI capabilities, but Google is leveraging its decade-long experience in TPU development to gain an edge [7][9] Strategic Partnerships - AI companies like Anthropic are expanding their use of Google's TPUs, with a new deal granting access to 1 million TPUs, which is crucial for their goal of reaching $70 billion in revenue by 2028 [6]

RT Avi Chawla (@_avichawla)5 Agentic AI design patterns, explained visually!Agentic behaviors allow LLMs to refine their output by incorporating self-evaluation, planning, and collaboration!The visual depicts the 5 most popular design patterns for building AI Agents.1️⃣ Reflection patternThe AI reviews its own work to spot mistakes and iterate until it produces the final response.2️⃣ Tool use patternTools allow LLMs to gather more information by:- Querying a vector database- Executing Python scripts- Invoki ...

Core Insights - The company has achieved significant growth, with Q3 revenue reaching $114 million, a 127% increase year-over-year, marking a record year for revenue [2] - The company is focusing on enterprise AI, with a strong position in various industries and a commitment to innovation and strategic execution [2][28] Company Overview - SoundHound AI, Inc. started with a mission to voice-enable the world and has evolved over two decades to capitalize on AI opportunities [1] - The company has pioneered technologies such as speech-to-meaning and deep meaning understanding, leading to superior speed and accuracy in voice technology [5] Financial Performance - Q3 revenue was $42 million, up 68% year-over-year, with all three business pillars showing double-digit growth [29][35] - The company expects full-year 2025 revenue to be between $165 million and $180 million, with Q4 anticipated to be adjusted EBITDA profitable [44] Product and Technology Development - The company introduced the Amelia 7 platform, which has seen significant upgrades and improvements in conversational latency and handling [22] - Polaris, the company's multimodal multilingual foundation model, is proving superior in accuracy, speed, and cost, with a threefold reduction in error rates for clients transitioning from legacy systems [6][7] Market Position and Strategy - The company is expanding its presence in enterprise AI, with a focus on agentic AI solutions that integrate generative AI with deterministic flows [21][30] - Recent acquisitions, such as Interactions, are expected to enhance the company's capabilities in workflow optimization and customer service automation [10][19] Customer Engagement and Partnerships - The company has secured significant contracts across various sectors, including IoT, automotive, healthcare, and financial services, demonstrating strong customer diversification [13][15][19] - The company is actively pursuing partnerships with leading technology providers to enhance its offerings and market reach [20][63] Future Outlook - The company anticipates continued high growth and near breakeven profitability levels as it aligns with market trends and customer needs [44][45] - The introduction of Voice Commerce is expected to drive new opportunities, with successful pilots already in progress [25][66]

Core Viewpoint - The article emphasizes the transformative potential of Agentic AI, highlighting Huawei Cloud's innovative solutions that simplify AI deployment and enhance productivity across various industries [2][4][14]. Group 1: AI Technology and Solutions - Huawei Cloud introduced the Versatile intelligent body platform and CloudDevice to address three major challenges in AI deployment: high development thresholds, fragmented scenarios, and limited edge capabilities [2][4]. - The Versatile platform enables efficient development of enterprise-level agents, significantly reducing the time required for AI integration from 30 days to just 3 days, achieving a tenfold increase in efficiency [7][10]. - The platform supports a full lifecycle for agents, from development to operation, allowing for visual business logic orchestration and automatic API generation [10][11]. Group 2: Industry Applications and Impact - In the financial sector, a major state-owned bank improved mobile banking efficiency by 80% and achieved over 95% customer satisfaction using the Versatile platform [12]. - The port management sector saw a 26-fold increase in planning generation efficiency and a 10% overall operational efficiency improvement at Qingdao Port, along with a 30% reduction in vehicle waiting time and a decrease of 1.8 million tons in carbon emissions [12]. - In mining operations, the implementation of a safety supervision AI agent led to a 5% increase in operational efficiency and a 50% improvement in safety coefficients [12]. Group 3: CloudDevice and Edge Computing - CloudDevice acts as a bridge between AI capabilities and physical environments, enabling seamless collaboration across various devices and operating systems [16][18]. - It supports low-latency transmission and resource management, facilitating the deployment of AI applications across diverse scenarios, including cloud gaming with latency as low as 60ms [17][18]. - The CloudDevice technology allows for the integration of AI capabilities into personal and industry applications, enhancing data security and operational efficiency [18][19]. Group 4: Collaborative Empowerment and Future Outlook - The synergy between Versatile and CloudDevice creates a closed-loop system where data collected at the edge informs cloud-based AI model optimization, leading to continuous improvement in AI capabilities [22]. - This integration is transforming AI from a mere efficiency tool to a business partner, showcasing the real-time adaptability and self-evolution of intelligent applications [22][23]. - Huawei Cloud is positioned as a leader in the AI transformation journey, contributing to the establishment of the Global Computing Consortium to promote open innovation and sustainable development in the computing industry [23].

5 Agentic AI design patterns, explained visually!Agentic behaviors allow LLMs to refine their output by incorporating self-evaluation, planning, and collaboration!The visual depicts the 5 most popular design patterns for building AI Agents.1️⃣ Reflection patternThe AI reviews its own work to spot mistakes and iterate until it produces the final response.2️⃣ Tool use patternTools allow LLMs to gather more information by:- Querying a vector database- Executing Python scripts- Invoking APIs, etc.This is helpfu ...

CarGurus (NasdaqGS:CARG) Q3 2025 Earnings Call November 06, 2025 05:00 PM ET Company ParticipantsJason Trevisan - CEOSam Zales - President and COOKirndeep Singh - VP and Head of Investor RelationsConference Call ParticipantsJames Sherman-Lewis - AnalystRajat Gupta - AnalystNone - AnalystChris Pierce - AnalystVincent Kardos - AnalystMarvin Fong - AnalystRyan Powell - AnalystOperatorGood day and welcome to the CarGurus earnings call. Please note that this event is being recorded. I would now like to turn the ...