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Capgemini: Banks and Insurers Deploy AI Agents to Fight Fraud and Process Applications, With Plans for New Roles to Supervise the AI
Businesswire· 2025-11-12 12:07
Core Insights - Financial institutions are rapidly adopting AI agents for customer-facing processes, significantly transforming interactions with banks and insurers [1][2] - The Capgemini Research Institute predicts that AI agents could generate up to $450 billion in economic value by 2028, highlighting a substantial opportunity for the financial services sector [2][7] - Despite optimism, only 10% of firms have implemented AI agents at scale, indicating a large potential for growth in this area [5][6] Adoption and Implementation - Key processes for AI agent deployment in banks include customer service (75%), fraud detection (64%), loan processing (61%), and customer onboarding (59%) [1] - Insurers also prioritize customer service (70%), underwriting (68%), claims processing (65%), and onboarding (59%) [1] - 80% of financial services firms are in the ideation or pilot stage for AI agent deployment, with 33% developing proprietary agents in-house [5][6] Economic Impact and Investment - Nearly two-thirds of executives (61%) view cloud-based orchestration as critical to their AI strategy, transforming cloud platforms into innovation engines [3] - C-suite executives are aligning investments with AI agent technologies, with nearly two-thirds indicating that up to 40% of their generative AI budget is allocated to these technologies [7] - By 2028, one in four firms expects to increase spending on AI agent solutions by up to 60% [7] Challenges to Adoption - Executives cite a skills gap among business leaders and employees (92%) and regulatory compliance burdens (96%) as major roadblocks to AI adoption [8] - High implementation costs are also a barrier, leading 25% of firms to consider a service-as-a-software model for AI consumption and monetization [9]
Alibaba Group Will Announce September Quarter 2025 Results on November 25, 2025
Businesswire· 2025-11-12 09:06
Core Viewpoint - Alibaba Group will announce its unaudited financial results for the quarter ended September 30, 2025, on November 25, 2025, before the U.S. market opens, followed by a conference call to discuss the results [1]. Financial Results Announcement - The financial results will be reported before the U.S. market opens on November 25, 2025 [1]. - A conference call to discuss the financial results is scheduled for 7:30 a.m. U.S. Eastern Time on the same day [1]. Conference Call Registration - Participants must pre-register to join the conference call using provided links for English and Chinese [2]. - Upon registration, participants will receive details including dial-in numbers, passcode, and a unique access PIN [2]. Webcast Information - A live webcast of the earnings conference call will be available, with an archived version accessible after the call [3]. - The replay of the conference call will be available for one week following the event [3]. Investor Relations - Investors can visit Alibaba Group's Investor Relations website on November 25, 2025, to view the earnings release and accompanying slides prior to the conference call [4]. Company Overview - Alibaba Group is a global technology company focused on eCommerce and Cloud Computing, providing digital and logistics infrastructure, efficiency tools, and marketing reach to merchants, brands, and retailers [5].
Banks and insurers deploy AI agents to fight fraud and process applications, with plans for new roles to supervise the AI
Globenewswire· 2025-11-12 05:00
Core Insights - Financial institutions are rapidly adopting AI agents for customer-facing processes, with significant deployment in customer service, fraud detection, loan processing, and onboarding [1][2][5] - AI agents are projected to deliver up to $450 billion in economic value by 2028, prompting banks and insurers to develop proprietary AI solutions and create supervisory roles [2][7] - The integration of AI and cloud technologies is transforming operational strategies, with a focus on real-time decision-making and improved efficiency [3][4][6] Adoption and Implementation - Currently, only 10% of financial services firms have implemented AI agents at scale, while 80% are in the ideation or pilot stages [5][7] - Executives identify customer onboarding and KYC processes as the most inefficient, with high expectations for AI agents to enhance accuracy and turnaround times [6][10] Economic Impact and Opportunities - 92% of executives believe AI agents will facilitate expansion into new markets without significant infrastructure costs, and 79% see potential for dynamic pricing strategies [8][9] - Nearly two-thirds of leaders allocate up to 40% of their generative AI budget to agent technologies, with expectations of increasing spending by up to 60% by 2028 [9] Challenges to Adoption - Major barriers to AI adoption include a skills gap among employees (92%) and regulatory compliance issues (96%) [10] - High implementation costs are prompting firms to consider a service-as-a-software model, focusing on outcomes rather than traditional licensing [11]
Les banques et les compagnies d’assurance déploient des agents d’IA pour lutter contre la fraude et traiter les demandes, et prévoient de créer de nouvelles fonctions pour superviser l’IA
Globenewswire· 2025-11-12 05:00
Group 1 - Financial institutions are actively transferring significant customer processes to AI agents, transforming customer interactions with banks and insurance companies [1][4] - Key processes where banks deploy AI agents include customer service (75%), fraud detection (64%), loan processing (61%), and customer onboarding (59%) [1] - Insurance companies also follow a similar trend, with customer service (70%), underwriting (68%), claims processing (65%), and customer integration (59%) being the primary areas of deployment [1] Group 2 - AI agents could generate up to $450 billion in economic value by 2028, indicating substantial opportunities for the financial services sector [2] - 33% of banks are developing their own AI agents internally, while 48% are creating new roles to supervise these agents [2][5] - Only 10% of companies have deployed AI agents at scale, despite 80% being in the design or pilot stages [4][5] Group 3 - Nearly two-thirds (61%) of executives consider cloud orchestration essential to their AI strategy, transforming cloud platforms into innovation engines [3] - The combination of AI and cloud technology allows banks and insurance companies to provide more accurate, faster, and efficient services [4] - Executives see AI agents as capable of real-time decision-making (96%), improved accuracy (91%), and shorter processing times (89%) [6] Group 4 - Major challenges in adopting AI include a lack of skills among executives and employees (92%) and regulatory constraints (96%) [7] - High implementation costs hinder a true return on investment for AI, leading 25% of companies to consider a Service-as-a-Software model in the next 12 to 18 months [8] Group 5 - Executives are optimistic about AI agents helping to expand into new geographic areas without massive infrastructure investments (92%) [11] - 79% believe cloud-integrated AI agents will enable dynamic pricing and personalized offers, maximizing revenue and staying ahead of competition [11] - 75% see opportunities for multilingual support tailored to local regulations and cultural standards [11]
Turkcell, Google sign cooperation agreement on cloud technologies
Reuters· 2025-11-12 04:35
Core Insights - Turkcell, a Turkish telecom operator, has signed a strategic cooperation agreement with Google focused on cloud technologies [1] Company Summary - The agreement aims to enhance Turkcell's capabilities in cloud services, indicating a significant move towards digital transformation in the telecom sector [1] Industry Summary - The partnership reflects a growing trend in the telecom industry where companies are increasingly collaborating with tech giants to leverage cloud technologies for improved service offerings [1]
ServiceNow: AI Adoption Supports 20% Plus Growth Outlook (NYSE:NOW)
Seeking Alpha· 2025-11-12 02:56
Group 1 - Khaveen Investments is a global investment advisory firm serving high-net-worth individuals, corporations, associations, and institutions [1] - The firm is a registered investment adviser with the SEC and offers services including market and security research, business valuation, and wealth management [1] - The flagship Macroquantamental Hedge Fund has a diversified portfolio with exposure to hundreds of investments across various asset classes, geographies, sectors, and industries [1] Group 2 - Khaveen Investments employs a multifaceted investment approach that integrates top-down and bottom-up analysis, blending global macro, fundamental, and quantitative strategies [1] - The firm's core expertise focuses on disruptive technologies such as Artificial Intelligence, Cloud Computing, 5G, Autonomous and Electric Vehicles, FinTech, Augmented and Virtual Reality, and the Internet of Things (IoT) [1]
ServiceNow: AI Adoption Supports 20% Plus Growth Outlook
Seeking Alpha· 2025-11-12 02:56
Group 1 - Khaveen Investments is a global investment advisory firm serving high-net-worth individuals, corporations, associations, and institutions [1] - The firm is a registered investment adviser with the SEC and offers services including market and security research, business valuation, and wealth management [1] - The flagship Macroquantamental Hedge Fund maintains a diversified portfolio across various asset classes, geographies, sectors, and industries [1] Group 2 - Khaveen Investments employs a multifaceted investment approach that integrates top-down and bottom-up analysis, blending global macro, fundamental, and quantitative strategies [1] - The firm's core expertise focuses on disruptive technologies such as Artificial Intelligence, Cloud Computing, 5G, Autonomous and Electric Vehicles, FinTech, Augmented and Virtual Reality, and the Internet of Things (IoT) [1]
Amdocs(DOX) - 2025 Q4 - Earnings Call Transcript
2025-11-11 23:00
Financial Data and Key Metrics Changes - Revenue for Q4 2025 was $1.15 billion, up 2.8% year-over-year in pro forma constant currency, exceeding the midpoint of guidance [6][24] - Non-GAAP diluted earnings per share (EPS) was $1.83, slightly above guidance midpoint, with a 12-month backlog of $4.19 billion, up 3.2% from a year ago [7][32] - Profitability improved by 300 basis points year-over-year, with a non-GAAP operating margin of 21.6%, up 290 basis points from the previous year [25][26] Business Line Data and Key Metrics Changes - Cloud revenue grew by double digits, contributing over 30% of total revenue, compared to roughly 25% in the prior year [26] - Managed services revenue reached a record $3 billion in fiscal 2025, up 3.1% from a year ago, with managed services accounting for 66% of overall revenue [27][28] Market Data and Key Metrics Changes - North America saw over 2% sequential improvement, marking its strongest quarter of the fiscal year, while Europe experienced a decline following a record quarter [24] - The rest of the world showed mixed trends, with expectations for continued growth despite fluctuations due to project orientation [24] Company Strategy and Development Direction - The company is focusing on cloud, digital, and generative AI solutions to support telco customers, with a strategy to enhance customer experiences and operational efficiencies [9][10] - A significant investment in generative AI is planned, with the development of a next-generation platform called Cognitive Core, aimed at transforming telecom operations [19][20] Management's Comments on Operating Environment and Future Outlook - The company is entering fiscal 2026 with a healthy backlog and strong visibility, expecting revenue growth between 1.7%-5.7% as reported [21][22] - Management acknowledged potential impacts from the uncertain global macroeconomic environment on customer demand and spending behavior [22] Other Important Information - Free cash flow for fiscal 2025 was $645 million, with a healthy cash balance of approximately $325 million and a $500 million revolving credit facility [30][31] - The company plans to return the majority of free cash flow to shareholders, including an 8% increase in quarterly cash dividends [31] Q&A Session Summary Question: Impact of AI on the telecom industry - Management discussed the gradual improvement in productivity through generative AI, emphasizing its potential to enhance operations and customer offerings [37][38] Question: R&D capital allocation - The decision to reallocate capital into R&D was driven by the need to capture growth opportunities, with ongoing productivity gains expected to support this investment [40][41] Question: Customer pricing expectations - There is ongoing dialogue with customers regarding pricing, with efforts to expand the scope of agreements to include new technologies and services [44][46] Question: Cash flow and growth expectations - Management clarified that cash flow levels are consistent, with expectations for stronger growth in the second half of fiscal 2026, despite some pressures from major customers like T-Mobile [48][49] Question: Long-term growth positioning - The company aims to establish multiple growth engines, including cloud and generative AI, to drive sustainable growth beyond current levels [56][57]
DELL vs. SMCI: Which AI-Server Stock Should You Buy Right Now?
ZACKS· 2025-11-11 18:56
Core Insights - Dell Technologies (DELL) and Super Micro Computer (SMCI) are significant players in the AI-driven server market, with DELL focusing on PowerEdge servers and SMCI leading in high-performance, energy-efficient systems [1][2] Dell Technologies - DELL is experiencing strong demand for AI servers, shipping $8.2 billion in AI servers in Q2 of fiscal 2026 [3] - The company reported a $5.6 billion increase in AI server orders, with an AI backlog of $11.7 billion at the end of Q2 fiscal 2026, indicating sustained demand [4] - DELL delivered $10 billion worth of AI-optimized servers in the first half of fiscal 2026 and projects $20 billion for the entire fiscal year [5] - DELL introduced the PowerEdge XR8720t, the first single-server solution for Open RAN and Cloud RAN, enhancing performance and reducing costs for telecom and edge deployments [6] Super Micro Computer - SMCI is a frontrunner in the AI server market, quickly launching systems based on NVIDIA's latest platforms, which provides a competitive advantage [7] - The company announced new AI-optimized servers featuring NVIDIA RTX Pro and other advanced technologies at its INNOVATE! EMEA 2025 event [8] - SMCI's Data Center Building Block Solution offers comprehensive server and data center solutions, optimizing performance and reducing power consumption [9] Challenges and Valuation - SMCI faces challenges such as customer delays in transitioning to new AI platforms and reliance on NVIDIA's product cycles, which may impact its near-term performance [10][11] - Year-to-date, DELL shares have increased by 23.9%, while SMCI shares have risen by 31.9%, with SMCI's growth attributed to rising demand for AI infrastructure [12] - DELL's shares are trading at a lower forward P/E of 14.20X compared to SMCI's 19.36X, indicating a more attractive valuation for DELL [10][16] - Zacks Consensus Estimate for DELL's fiscal 2026 earnings is $9.54 per share, reflecting a 17.20% year-over-year increase, while SMCI's estimate is $2.15 per share, showing a 4.37% increase despite a 15.3% decline in estimates over the past 30 days [19][20] Conclusion - DELL's expanding portfolio and partner base position it favorably for long-term investors, while SMCI's challenges and valuation concerns may hinder its performance [21]
Oracle Rises 44.5% YTD on Cloud Strength: Buy the Stock Now or Hold?
ZACKS· 2025-11-11 17:21
Core Insights - Oracle has achieved a remarkable 44.5% increase in share price year to date in 2025, significantly outperforming the broader Zacks Computer and Technology sector, primarily due to strong growth in its cloud infrastructure business [1][8]. Financial Performance - In the first quarter of fiscal 2026, Oracle reported total revenues of $14.9 billion, reflecting a 12% growth in constant currency, with cloud revenues increasing by 27% to $7.2 billion and cloud infrastructure revenues surging 54% to $3.3 billion [3][4]. - Remaining performance obligations have skyrocketed by 359% year over year, reaching $455 billion, indicating substantial growth potential [2]. Growth Projections - Management has provided ambitious guidance, forecasting Oracle Cloud Infrastructure revenues to grow 77% to $18 billion in fiscal 2026, with projections of $32 billion, $73 billion, $114 billion, and ultimately $144 billion by fiscal 2030 [3][4]. - The Zacks Consensus Estimate for fiscal 2026 revenues stands at $66.89 billion, suggesting a growth of 16.54% from the previous year [5]. Strategic Developments - Oracle's recent AI World conference highlighted its comprehensive AI strategy, including the introduction of Oracle AI Database 26ai and the Oracle AI Data Platform, aimed at enhancing interoperability and simplifying data preparation for AI implementations [6][7]. - The company has deepened partnerships with major cloud providers like Google Cloud and Amazon Web Services, showcasing a pragmatic approach to customer data management [7]. Competitive Landscape - The cloud infrastructure market remains highly competitive, with Amazon Web Services, Microsoft Azure, and Google Cloud Platform holding significant market shares. AWS leads with approximately 30% market share, while Microsoft Azure has reported a 39% revenue growth [8][10]. - Oracle differentiates itself by embedding its infrastructure directly within major cloud providers' environments, which has allowed it to maintain a competitive edge [11]. Valuation Concerns - Oracle's current price-to-earnings ratio stands at 32.73 times, above the industry average of 30.72 times and its own five-year median of 22.13 times, indicating a premium valuation that reflects investor enthusiasm but also introduces execution risks [14]. - Investors may consider maintaining positions due to the company's strong competitive positioning and substantial contracted backlog, while new investors might wait for more favorable entry points [17].