Core Points - A significant outage affected multiple major internet services in the U.S. on October 20, including Amazon, AWS, Epic Games Store, Steam, and others [1][3] - Amazon confirmed that 28 of its services, particularly in the "US East 1" region, experienced increased error rates and delays, with disruptions in the Amazon DynamoDB database service [3][5] - The outage impacted hundreds of websites and applications, including financial services like Robinhood and Coinbase, streaming services like Disney+, and social media platforms like Snapchat and Reddit [3][5] Company Summary - Amazon's engineers are actively working to control the issue's impact and identify the root cause, with initial mitigation measures showing signs of recovery [3] - AWS, as the largest cloud service provider with over 30% market share, serves millions of active customers across more than 190 countries, providing a wide range of technical services [5] - The outage's source is traced back to Amazon's large data center facility in Northern Virginia, which is crucial for global internet operations, hosting about 13% of global data centers and a quarter of U.S. data centers [5] Industry Insights - The incident highlights the inherent risks associated with the high concentration of internet infrastructure [6]