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平安产险江苏分公司:彰显服务温度 百万赔款为二级伤残客户点亮希望之光
Jiang Nan Shi Bao· 2025-12-10 09:33
平安产险江苏分公司积极践行社会责任,始终坚持"以人民为中心"的服务理念,将保险服务的温度融入 每一起案件处理中。公司秉承"省心、省时、又省钱"的服务理念,不仅致力于为客户提供专业高效的理 赔支持,更主动担当作为,以实际行动传递保险行业的关怀与温暖。 在整个案件处理最终阶段,平安产险江苏分公司通过专业评估,优化护理方案,审慎核定辅助器具标 准,实现了理赔资源的精准、合理配置,践行了"精效理赔,担责如山"的服务理念,获得了法院的认 可:"既节省了当事人的维权成本,更节约了社会信任资源"。 以三省为基,筑和谐社会之桥 本次重大案件的处理,是平安产险江苏分公司对"三省"服务理念的一次生动实践,公司通过专业化解纠 纷、高效响应需求、精准配置资源,成功将保险保障从单纯的经济补偿,升华为稳定社会预期、促进社 会和谐的有效工具。 未来,平安产险江苏分公司将继续坚守"金融为民"的本色,不断以科技赋能服务升级,用更高的专业水 准和更暖的服务温度,履行好社会稳定器与经济助推器的职责,为服务江苏经济社会高质量发展贡献坚 实的平安力量。 省心:专业研判化解争议,守护家庭希望 针对本案中护理费与辅助器具费等专业争议焦点,平安产险江苏分公 ...
从少跑腿到快到账,中国人寿织密广西健康“保障网”
Bei Jing Shang Bao· 2025-08-22 12:40
Core Insights - China Life Insurance Company is actively engaging in the rural health insurance market in Guangxi, implementing innovative insurance models to address local needs and enhance accessibility for millions of insured individuals [1][3][4] Group 1: Digital Transformation in Health Insurance - The company has integrated digital solutions to streamline the claims process, significantly reducing the time for reimbursements, as evidenced by a case where funds were transferred within days [3][4] - A digital connection with the regional medical insurance fund has led to a 60% reduction in operational costs for system maintenance, showcasing the efficiency gained through technology [4] Group 2: Poverty Alleviation Insurance Initiatives - The "Four Guarantees" insurance model in Tiandeng County combines multiple insurance types to provide comprehensive coverage against poverty, including supplementary medical, accident, agricultural disaster, and anti-poverty insurance [5][7] - In 2024, the "Four Guarantees" project paid out approximately 903.66 million yuan, benefiting 1,597 individuals, demonstrating the program's impact on local communities [8] Group 3: Localized Insurance Products - The "Wo Hui Bao" insurance product in Wuming District is designed to address specific risks faced by local agricultural workers, providing coverage for accidents and major illnesses that are not covered by basic medical insurance [12][13] - As of June 2025, "Wo Hui Bao" has paid out 1.85 million yuan in claims, indicating its effectiveness in supporting local farmers and enhancing the rural social security system [14][15]
以茶为媒,让服务回甘 富德生命人寿临沂中心支公司“华韵茶香 健康尊养”活动暖意持续
Qi Lu Wan Bao· 2025-07-18 01:35
Core Viewpoint - The "Hua Yun Tea Fragrance, Health and Respect" event has successfully fostered a deeper emotional connection between customers and the Fude Life Insurance Linyi Branch, transforming from initial formality to familiarity and warmth [1][2] Group 1: Customer Engagement - The series of events has allowed customers to learn about tea culture, enhancing their knowledge about tea preparation and health benefits, thus creating a bond with the company [1] - Customers expressed feelings of being valued and appreciated, indicating that the service provided by the insurance company is as comforting as the tea itself [1] Group 2: Service Philosophy - The company aims to create a relaxing environment for customers amidst the fast-paced urban life, incorporating thoughtful details such as low-sugar snacks and comfortable seating for elderly clients [1] - The service philosophy emphasizes that the value of service lies in long-term care and attention, akin to the aging process of tea, which becomes richer over time [2] Group 3: Future Outlook - The company plans to continue using tea as a medium to enhance customer service, aiming to create lasting warmth and connection with clients through shared experiences [2]