信访积案化解
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在“浙”里“包”您满意---看浙江省自然资源系统如何以“百名主官化百案”专项行动推动信访积案化解
Zhong Guo Zi Ran Zi Yuan Bao· 2025-11-07 03:01
Core Viewpoint - The Zhejiang Provincial Natural Resources Department has implemented a special action called "Hundred Officials Resolving Hundred Cases" to effectively address historical petition cases in the natural resources sector, leading to a significant decrease in petition volumes across the province [1][6]. Group 1: Action Implementation - The special action has involved the participation of key officials from 11 cities and 90 counties, resulting in the resolution of 109 historical petition cases since its launch in March 2025 [1]. - The total number of petitions registered by natural resources departments in the first half of the year decreased by 5.59% year-on-year, and by 4% in the first three quarters [1]. Group 2: Leadership and Responsibility - The action emphasizes the role of department heads as the first responsible persons for resolving petition cases, promoting a collaborative approach among various departments to tackle complex issues [7]. - Leaders are encouraged to engage directly with the public, enhancing the effectiveness of the petition resolution process and improving public satisfaction [7]. Group 3: Focus Areas and Methodologies - The action targets key areas such as land acquisition, property registration, planning construction, and illegal land and mineral use, aiming to streamline the resolution process for common issues [3][4]. - A mechanism called "case-type handling" has been established to address frequently occurring issues collectively, leading to the successful resolution of complex disputes [3]. Group 4: Source Prevention and Long-term Solutions - The initiative aims to identify and address the root causes of petitions, focusing on improving management systems and reducing misunderstandings that lead to petitions [4][10]. - Future plans include the establishment of a long-term mechanism for source prevention, enhancing the quality of initial petition handling to resolve conflicts early [10]. Group 5: Continuous Improvement and Community Engagement - The department plans to continue refining methods for substantive resolution of petitions, developing a comprehensive guide for handling various types of disputes in the natural resources sector [9]. - Engaging with the community through direct communication and feedback is emphasized as a fundamental approach to improving the relationship between the government and the public [7].