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中国新能源汽车澳洲受指控,“维修权”究竟该归谁?
Jing Ji Guan Cha Bao· 2025-09-15 00:50
对中国新能源车企在澳洲遭遇指控一事,Eclipse说:"我希望中国品牌不要像曾经在越南(摩托车市 场)的时候一样(铩羽而归),希望有中国汽车品牌能打破丰田在澳洲的地位,希望中国制造越来越 好。"Eclipse说。 新能源车维修难在哪 对新能源车消费者而言,新能源车有着比燃油车更低的使用成本,这是他们购买新能源汽车的重要理 由,但由于维修和保养渠道被整车企业把持,造成车辆的维修保养成本及保险费用居高不下,这是新能 源汽车消费者始料未及的。 当Eclipse听到五家中国新能源车企在澳大利亚被指控维修垄断的消息时,心情颇为复杂。 Eclipse是澳大利亚电气行业的一名华人从业者。几个月前他公司的一辆中国品牌新能源皮卡车,遇到了 质量问题需要维修,但联系中国品牌的授权经销商后,被告知最近的官方维修点在上百公里外,且配件 需要等待。 近日,澳大利亚汽车服务与维修管理机构(AASRA)向竞争与消费者委员会(ACCC)递交举报:比 亚迪(002594)、极氪、小鹏、smart、零跑五家中国车企延迟、限制消费者使用非授权第三方维修服 务、缺漏应向独立维修厂开放的诊断软件、技术参数与标定数据,导致车主只能选择品牌授权的维修渠 ...
从中国到澳洲,新能源汽车“维修权”之争
Jing Ji Guan Cha Wang· 2025-09-13 08:38
Core Viewpoint - Chinese electric vehicle manufacturers are facing accusations of repair monopolies in Australia, which has sparked discussions about the implications for both consumers and the industry [2][6]. Group 1: Accusations and Market Dynamics - The Australian Automotive Service and Repair Authority (AASRA) has reported that five Chinese EV companies, including BYD and Xpeng, are delaying and restricting consumers' access to non-authorized repair services, which limits competition and consumer choice [2][6]. - The repair market for electric vehicles is currently dominated by manufacturers, leading to high maintenance costs and limited options for consumers [4][9]. - The core issue lies in the closed service model of these companies, which contrasts with Australian regulations that require manufacturers to provide essential repair data to independent service providers [6][8]. Group 2: Legal and Regulatory Context - The Australian Competition and Consumer Commission (ACCC) enforces the Motor Vehicle Service and Repair Information Scheme (MVIS), which mandates that manufacturers must share diagnostic software and technical data with independent repair shops [6][8]. - Violations of this scheme can result in significant fines, with a recent example being Honda, which was fined AUD 18,780 for not providing flexible subscription options [6]. Group 3: Industry Perspectives and Future Outlook - Industry experts emphasize the need for a balanced approach that allows for safety while promoting fair competition in the repair market [9]. - The current situation reflects a clash between domestic practices of authorized service models and the regulatory environment in international markets, highlighting the importance of adapting business models for global expansion [8][9]. - There is a call for collaboration among manufacturers, independent repair shops, regulatory bodies, and insurance companies to create a more open and competitive aftermarket ecosystem [9].