Core Viewpoint - Chinese electric vehicle manufacturers are facing accusations of repair monopolies in Australia, which has sparked discussions about the implications for both consumers and the industry [2][6]. Group 1: Accusations and Market Dynamics - The Australian Automotive Service and Repair Authority (AASRA) has reported that five Chinese EV companies, including BYD and Xpeng, are delaying and restricting consumers' access to non-authorized repair services, which limits competition and consumer choice [2][6]. - The repair market for electric vehicles is currently dominated by manufacturers, leading to high maintenance costs and limited options for consumers [4][9]. - The core issue lies in the closed service model of these companies, which contrasts with Australian regulations that require manufacturers to provide essential repair data to independent service providers [6][8]. Group 2: Legal and Regulatory Context - The Australian Competition and Consumer Commission (ACCC) enforces the Motor Vehicle Service and Repair Information Scheme (MVIS), which mandates that manufacturers must share diagnostic software and technical data with independent repair shops [6][8]. - Violations of this scheme can result in significant fines, with a recent example being Honda, which was fined AUD 18,780 for not providing flexible subscription options [6]. Group 3: Industry Perspectives and Future Outlook - Industry experts emphasize the need for a balanced approach that allows for safety while promoting fair competition in the repair market [9]. - The current situation reflects a clash between domestic practices of authorized service models and the regulatory environment in international markets, highlighting the importance of adapting business models for global expansion [8][9]. - There is a call for collaboration among manufacturers, independent repair shops, regulatory bodies, and insurance companies to create a more open and competitive aftermarket ecosystem [9].

濮振宇 当Eclipse听到五家中国新能源车企在澳大利亚被指控维修垄断的消息时，心情颇为复杂。Eclipse是澳大 利亚电气行业的一名华人从业者。几个月前他公司的一辆中国品牌新能源皮卡车，遇到了质量问题需要 维修，但联系中国品牌的授权经销商后，被告知最近的官方维修点在上百公里外，且配件需要等待。 近日，澳大利亚汽车服务与维修管理机构（AASRA）向竞争与消费者委员会（ACCC）递交举报：比 亚迪、极氪、小鹏、smart、零跑五家中国车企延迟、限制消费者使用非授权第三方维修服务、缺漏应 向独立维修厂开放的诊断软件、技术参数与标定数据，导致车主只能选择品牌授权的维修渠道。 此事在国内引起热议。在一些社交媒体平台上，有网友指出，国内新能源汽车维修同样存在大量的问 题，电池、车辆的维修保养本来就不应该被垄断。 目前，国内的新能源汽车电池包以及软件技术都被整车企业掌控，新能源汽车零配件市场开放度低，配 件供给渠道堵塞，第三方维修企业难以参与竞争，而整车企业授权渠道的密度无法充分满足消费者对修 车便利性的要求。 对中国新能源车企在澳洲遭遇指控一事，Eclipse说："我希望中国品牌不要像曾经在越南（摩托车市 场）的时候一 ...

Core Viewpoint - The article highlights the significant challenges and contradictions in the after-sales service of electric vehicles (EVs) in China, particularly the legal issues surrounding third-party repair shops and the monopolistic practices of car manufacturers [1][2][3]. Industry Challenges - There is a talent gap of 824,000 in the after-sales service for EVs in China, while third-party repair shops struggle to benefit from the transition to electric vehicles due to resistance from car manufacturers [4][6]. - The legal landscape is becoming increasingly hostile for independent repair technicians, as seen in multiple cases where they have been sued for performing repairs on EVs [2][6]. Repair Costs - The average annual maintenance cost for EVs is reported to be 1,046 yuan, significantly lower than the 2,072 yuan for gasoline vehicles, but repair costs for specific incidents can be much higher for EVs [13][14]. - The high repair costs for EVs are attributed to manufacturers' practices of replacing rather than repairing damaged parts, leading to inflated service prices [14][15]. Ownership and Rights - The article raises questions about vehicle ownership versus usage rights, as car manufacturers impose restrictions on where and how vehicles can be repaired, often through user agreements that limit consumer choices [9][10]. - Many consumers feel that they only possess usage rights rather than true ownership due to these restrictions [9][10]. Regulatory Environment - The existing regulations regarding the disclosure of repair information are not effectively enforced, leading to a lack of transparency in the repair market for EVs [19][22]. - Recent policy initiatives aim to lower repair costs and improve the supply chain for EV parts, but the implementation of these policies remains a challenge [21][22]. Future Outlook - The industry is witnessing a push for new standards and regulations to address the repair challenges faced by EV owners, with a focus on improving the after-sales service framework [21][22].

Core Viewpoint - The repair of electric vehicles has become a "high-risk profession" due to unclear "repair rights" and difficulties in maintenance, leading to legal disputes between repair technicians and car manufacturers [1][2]. Group 1: Legal Issues and Repair Rights - Several repair technicians have faced lawsuits from electric vehicle manufacturers for providing maintenance services, highlighting the tension between consumer rights and corporate control over vehicle repairs [1][2]. - The case of two technicians in Shanghai, who were sentenced for "damaging computer information systems" after unlocking battery packs, exemplifies the legal risks associated with independent repairs [1][4]. - The legal framework surrounding vehicle ownership and repair rights is under scrutiny, with consumers questioning whether they truly own their vehicles or merely have usage rights due to restrictions imposed by manufacturers [5][6]. Group 2: Repair Costs and Market Dynamics - The cost of repairing electric vehicles is often higher than anticipated, with significant expenses arising from the need to replace rather than repair components, particularly battery packs [8][9]. - Data indicates that the average annual maintenance cost for electric vehicles is 1,046 yuan, compared to 2,072 yuan for gasoline vehicles, but specific repairs can be disproportionately expensive [8][9]. - The high repair costs are attributed to manufacturers' control over the supply of parts and the limited competition in the aftermarket, which restricts third-party repair shops from participating effectively [3][12]. Group 3: Industry Challenges and Regulatory Environment - There is a significant talent gap in the electric vehicle after-sales service sector, with a shortage of 824,000 skilled workers [3]. - The current regulatory framework has not effectively enforced the transparency of repair information, which is crucial for enabling competition and consumer choice in the repair market [12][13]. - Recent government initiatives aim to lower repair costs and improve the supply chain for electric vehicle parts, but the implementation of these policies remains a challenge [14][15].