最近，"业委会代收物业费"、"建立共管账户"、"提高信托制、酬金制合同比例"俨然成为行业舆论场的 话题焦点。似乎只要让"代表业主"的业委会抓住小区的钱袋子，住宅物业问题就能迎刃而解，物业公司 存在意义都被推进议程设置的边缘。 物业公司陷入如此窘境，祸根还在自己。初入资本市场，个别公司竟披露出35%以上的毛利率，由此惹 来上上下下的羡慕、嫉妒、恨，甚至行业协会与部委讨论行业发展时，都会遭遇被质疑的尴尬。此后， 经济下行、房价下跌、自媒体野蛮生长、流量平台制造信息茧房，加之物业公司服务水准良莠不齐，共 同塑造了如今"物业公司不可信"的舆论印象，而在水面之下，当年的高毛利公司已开始亏损，行业平均 毛利率也回归到理性水平，且仍处于下行趋势。 当下，被"民意"裹挟的行业，正在考验建章立制者的智慧。7月15日召开的中央城市工作会议中提到， 基层治理是一个重要命题。一招妙俗，或许牵动全盘，遂呈以下观点供参考： 不以100%业主缴纳物业服务资金为前提，酬金制和信托制并不会让小区变好 酬金制也好，信托制也罢，100%预缴物业服务资金以及相应法律制度、配套罚则，才是破解物业行业 乱局的银色子弹。海外酬金制大多有法律约束兜底，设施 ...

近期，成都、广州、武汉等城市都有小区开始向业主"发钱"，有的住户一次性收到的金额竟高达万元。 这些小区向业主"发钱"的案例之所以引发关注，其原因是实际生活中大部分人都没有享受到过物业返钱 的"待遇"，甚至很多物业公司的账目都是糊涂账。 为什么少部分小区可以做到让物业返钱，他们又是如何做到的？ 记者采访业内人士获悉，物业服务分为酬金制和包干制，只有酬金制能返还物业费结余，但是全国重点 城市实行酬金制运行的小区总体占比不超过8%。 而在共享小区公共收益方面，今年以来，已有7省市出台住宅物业公共收益管理办法明确公共收益归属 全体业主，然而，公共收益的规范管理高度依赖业主组织的有效运作，一般来说业委会才是追讨和监管 资金的核心执行者，有业内人士认为，当前全国小区业委会覆盖率不高，业主自治能力尚薄弱。 近日，成都市金牛区保利两河森林小区向872户业主共计发放了941.9万元物业费结余款，按照户型面积 的差异，有些业主领到了五六千元，也有业主领到了一万多元。 根据保利两河森林小区业委会负责人的说法，小区于2017年交房，这941.9万元是交房至2024年年底的 物业费结余款项。 这个楼盘在成都算是一个高端住宅小区，洋房物 ...

Group 1 - The core issue is the dysfunction of homeowners' committees (业委会) in various residential communities, leading to stagnation in community affairs and governance [2][4][5] - In a specific case in Beijing, four members of a homeowners' committee resigned, resulting in a lack of leadership and failure to address essential community maintenance tasks [2] - The local street office initiated a re-election process for the homeowners' committee, which was legally upheld by the court, emphasizing the need for proper governance [2] Group 2 - The "entrepreneurial mindset" approach in managing homeowners' committees is being adopted in some communities, leading to improved transparency and accountability in financial management [4] - The transition from a "fixed fee" to a "performance-based" payment model for property management has been implemented, enhancing service quality and owner satisfaction [4] - Successful collaboration among homeowners' committees, property management companies, and community committees has resulted in increased payment rates and improved community services [5] Group 3 - The lack of professional skills among committee members often leads to inefficiency and disengagement, with many members feeling overwhelmed by the responsibilities [6][7] - Personal conflicts and unfounded accusations against committee members contribute to a "lying flat" mentality, discouraging active participation [8][9] - Recommendations for improving homeowners' committee effectiveness include establishing interim property management committees and enforcing stricter regulations on committee member conduct [10][12]