多方协同机制
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让小区治理“顺”起来
Xin Lang Cai Jing· 2026-01-14 23:47
基于这些观察与思考,我今年提交了关于提升小区物业服务水平的建议,核心是推动构建"权责清晰、 质价相符、良性循环"的社区物业服务新生态。首要任务是筑牢自治根基,鼓励更多党员和具备财务、 法律等专业知识的业主加入业委会,探索建立履职积分等正向激励,让小区"当家人"更有底气、更有能 力。其次,主管部门应科学制定物业服务等级标准,物业公司定期详细公开收支账目,让业主们交得明 白、看得清楚。 (来源:湖州日报) 同时,建议制定多方协同机制,厘清权责清单;通过分类施策、依法追缴等方式提升物业费收缴率,也 要管好用好公共收益。对于规模太小、难以独立管理的小区,可以探索片区化整合,联合择优选聘物 业,共享服务、降低成本,让更多居民享受到规范、有品质的物业服务。 转自:湖州日报 我相信,通过各方共同努力,推动物业服务更专业、更透明、更协同,一定能让我们共同的家园更温 馨、更和谐,让幸福在百姓家门口实实在在升温。 讲述人:市人大代表朱柳芳 作为一名来自基层社区的人大代表,我履职的重心一直放在居民身上,对群众家门口的烦心事也格外关 注。其中,物业服务是与群众生活关联最密切的场景,也是群众反映问题集中的关键点位之一。这 件"关键小事 ...
评司论企|12万+会员共建生态:华友荟如何让社群成为双赢利器?
克而瑞地产研究· 2025-11-20 09:07
Core Viewpoint - The article highlights the rapid growth and effective community engagement of Huayouhui, which has successfully created a vibrant ecosystem for over 120,000 members through various activities and initiatives, leading to increased customer satisfaction and project reputation [1][2]. Group 1: Community Engagement and Activities - Huayouhui has organized over 1,800 events, benefiting more than 120,000 community members and covering various fields such as public welfare, sports, and technology [1]. - The community's activities have resulted in a significant increase in traffic and transactions, with a 222% increase in traffic and a 51% increase in transactions in the Zhuhai region [1]. - The community operates under a "who advocates, who is responsible, who benefits, who pays" principle, promoting sustainable operations through user participation and self-funding [5]. Group 2: Operational Model - Huayouhui employs a three-dimensional operational model of "top-level design + refined operations + resource integration," achieving a cost per visitor of only 155 yuan, significantly lower than media advertising costs [2]. - The operational structure consists of a three-tier management system that includes headquarters coordination, regional implementation, and user autonomy, maximizing resource value [4]. - The community management team integrates local cultural elements into activities, enhancing local engagement and participation [4]. Group 3: Diverse Community IPs - Huayouhui has developed four core community IPs: "Huayou Growth," "Huayou Sports," "Huayou Lifestyle," and "Huayou Health," catering to diverse age groups and interests [9][10]. - The "Huayou Growth" segment focuses on families with children, offering educational and exploratory activities [9]. - The "Huayou Health" segment targets the elderly, providing wellness programs and activities tailored to their needs [10]. Group 4: Competitive Advantages - Huayouhui's competitive edge lies in its differentiated content design, deep integration with local culture, and collaboration with other segments of Huafa Group [11]. - The community leverages existing assets by utilizing various spaces for events, optimizing resource use [11]. - The company has established a systematic KPI assessment framework for community operations, ensuring long-term sustainability and effectiveness [12].