Core Viewpoint - The article highlights the transformation of government services from fixed hours to flexible, extended hours, enhancing accessibility for citizens and businesses [1][7]. Group 1: Innovations in Government Services - Various regions have implemented extended and staggered service hours, allowing citizens to access services like identity card replacement and business license printing at their convenience [1][2]. - The "Gankai Ban" platform in Gansu allows online appointment scheduling for services during weekends and holidays, improving efficiency for both clients and service providers [2][3]. Group 2: Enhanced Service Models - Inner Mongolia's Ordos City has introduced a service model that includes early and late hours, as well as weekend services, ensuring that urgent business needs can be met promptly [3][6]. - The "Tide Window" system in Lanzhou dynamically adjusts staffing based on real-time demand, successfully handling over 20% of peak business during busy periods [4][5]. Group 3: Technology and Resource Optimization - The use of AI-driven platforms, such as the "Dong Su Zhi Ban" program in Inner Mongolia, has facilitated real-time consultation and service guidance for citizens [5]. - In Anhui, the "Wan Shi Tong" app has enabled 99.3% of application-based services to be processed online, significantly reducing the need for in-person visits [5]. Group 4: Sustainable Service Mechanisms - Various regions are exploring mechanisms to ensure the sustainability of extended service hours, including flexible scheduling and performance incentives for staff [6][7]. - Ordos City has implemented a "flexible scheduling + compensatory time off" system to balance work and rest for service personnel [6]. Group 5: Future Directions - Experts suggest that to maximize the potential of extended service hours, there should be a push for integrated digital governance systems that enhance data sharing and operational efficiency [7].