Core Insights - The provincial consumer association has achieved significant results in optimizing the consumption environment and enhancing consumer protection through various initiatives in the past year [1] Group 1: Consumer Complaints and Resolutions - The provincial consumer association received 178,800 complaints, representing a year-on-year increase of 25.99% [1] - The total amount of losses recovered for consumers reached 31.5928 million yuan [1] - The success rate of dispute resolution within the consumer association system was 65.87%, ranking first in the nation [1] Group 2: Consumer Events and Participation - The "3·15 Golden Autumn Shopping Festival" was successfully held, covering over 10 industries including tourism, retail, and e-commerce, with participation from more than 2,600 business entities [1] - The event benefited approximately 15.7034 million consumers [1] Group 3: Initiatives and Future Plans - The provincial consumer association has been actively promoting the governance of excessive packaging, issuing over 400 related warnings and conducting 387 promotional activities [1] - In the current year, the association plans to focus on six key areas: creating a safe consumption environment, legal empowerment, efficiency enhancement, education and guidance, collaborative governance, and organizational development [1]

林区市场监管局负责人首先传达了省局消费者权益保护工作会议核心内容，强调消费者权益保护是市场监管的重要基石，关乎 民生福祉与市场秩序稳定。围绕放心消费建设，会议明确以"放心消费单元、放心消费聚集区"为抓手，推动企业、商家落实主 体责任，从商品质量、服务水平、消费维权等多维度发力，全面提升消费环境品质，切实增强消费者获得感。 审核｜郑联平 会上，各市场监管所紧密结合辖区实际情况，就放心消费建设工作展开了深入而广泛的交流。会议进一步要求，必须强化宣传 引导工作，充分利用线上线下多渠道，向企业、商家全面普及放心消费创建的标准与深远意义，充分激发其参与的积极性与主 动性；要严格把控创建标准，从经营资质、消费维权建设、消费纠纷处理等关键环节，对申报主体进行细致入微的指导，确保 创建工作的质量与成效；同时，要加强动态监管力度，对已授予的放心消费单元、放心消费聚集区定期开展"回头看"检查，及 时妥善处理消费者反馈的问题，坚决维护创建成果的公信力与权威性。 为深入贯彻落实省局消费者权益保护工作会议精神，进一步推动全区消费者权益保护工作向纵深发展，林区市场监督管理局于 近日组织召开2025年全区消费者权益保护工作座谈会。会议以加 ...