Core Viewpoint - The Chinese Embassy in Thailand has taken serious note of a video circulating online showing a Chinese tourist being threatened to shop while traveling in Thailand, leading to an investigation into the involved travel agency [1] Group 1: Incident Details - The tour guide involved in the incident held a Chinese passport but lacked the necessary qualifications to operate as a tour guide in Thailand [1] - The guide attempted to coerce tourists into shopping to earn commissions from their purchases, prompting the Thai authorities to investigate and hold the travel agency accountable [1] Group 2: Advisory for Tourists - The Chinese Embassy advises tourists in Thailand to avoid "low-cost tours" and to choose reputable travel agencies with outbound travel operating qualifications and reasonable pricing [1] - Tourists are encouraged to sign formal contracts and to be aware that foreign nationals are not permitted to work as tour guides in Thailand according to local laws [1] - In case of disputes, tourists are advised to maintain evidence and contact the Thai tourism police hotline at 1155 or the embassy's protection hotline at 02-245-7010 for assistance [1]

"我们不是来旅游的吗？怎么天天在逛店？"李先生在云南的第四天忍不住和团友抱怨。导游笑着回了一 句："行程都在合同里写了，不买就看看。"可那天他们在茶叶店里坐了整整两个小时，而原本承诺 的"大理古城深度游"，只剩下半小时匆匆路过。 责任编辑：孙晓明 在拿到证据后，很多游客第一反应是找旅行社交涉，但往往会遭遇推脱。旅行社常见的说辞是"购物自 愿""价格低就要接受条件差"。如果止步于此，消费者通常只能拿到象征性的补偿。真正能让问题走向 解决的，是把矛头指向更有约束力的渠道。 官方投诉是最直接的一条路。通过12315平台或拨打12345热线，游客可以把合同和照片提交给市场监管 或文旅部门。监管部门一旦立案，有权责令旅行社整改、退还费用，严重时甚至会吊销执照。虽然官方 处理通常需要时间，但一旦进入流程，结果具有法律效力，旅行社不得不正视。 与此同时，不少消费者也会选择把自己的经历放到第三方公开平台上。像黑猫投诉 【下载黑猫投诉客 户端】这样的渠道，操作起来非常便捷——无论是App、小程序还是网页，都能随时提交；受理速度也 快，通常在提交当天就会有反馈；处理进度也一目了然，系统会自动更新每一步状态。相比起官方渠道 往往需 ...