（来源：河北日报） 转自：河北日报 办理残疾人证不用在多个部门之间来回奔波 2月4日，张小龙打开"冀时办"App，填报信息、上传材料，为年过六旬的父亲申办残疾人证。老人不久 前因病导致身体右侧偏瘫，行动困难，增加了生活压力。 令张小龙没想到的是，一天之内提交申请、医院评定两项流程全部完成。"仅用一周多时间，证件便给 送到了家。"他高兴地说，下个月初就能领取补贴，真是省心又省力。 从"来回跑"到"指尖办"再到"补贴同步办"，变化的背后是服务流程的系统重塑。 近年来，河北省数据和政务服务局联合省残联、省民政厅等5部门，依托河北省一体化政务服务平台， 将残疾人办事涉及的多个部门窗口整合为一个"线上入口"。同时，打通20多个数据接口，建成全省统一 的残疾人服务"一件事"受理系统，切实减轻残疾人跑办负担，提升残疾人群体幸福感。 "改革的核心，就是把残联、医院等与残疾人密切相关的各项服务集成到同一平台，让数据多跑路、群 众少跑腿。"省残联相关负责人介绍。 在流程优化上，我省持续做减法，将困难残疾人生活补贴、重度残疾人护理补贴、城乡居民基本养老保 险补助申领以及残疾人证办理、残疾人就业帮扶等多个事项整合为"一件事"。经"一 ...

Core Viewpoint - The article highlights the proactive measures taken by the Pulandian District to enhance government services for businesses and citizens, focusing on innovative service models that improve efficiency and satisfaction [1][2][3] Group 1: Service Innovation - Pulandian District has implemented a "special window matrix + precise push" model to create value-added services for businesses, integrating resources from 22 departments to address the entire lifecycle needs of enterprises [1] - A dedicated business service area has been established at the government service center, offering six types of specialized value-added services, including legal consultation and financial connection [1] Group 2: Personalized Services - The district has expanded its "help and agency" service list to 118 items, covering high-demand areas such as business establishment and license changes, providing personalized services to key enterprises and vulnerable groups [2] - A total of 288 personalized services, including home visits and remote guidance, have been provided this year to enhance convenience for businesses and citizens [2] Group 3: Process Optimization - Continuous improvement initiatives have been undertaken, including the "I accompany the public through the process" program, which has identified and resolved 31 bottleneck issues in service delivery [2] - Key processes have been optimized, resulting in streamlined materials, reduced timeframes, and enhanced system collaboration, significantly improving service efficiency and public satisfaction [2] Group 4: Extended Service Hours - To address the needs of working individuals, Pulandian District has implemented a "staggered + extended + appointment" mechanism, adding approximately 450 new services available during lunch hours and providing 320 weekend and lunch services [2] - The district has also deployed 180 self-service terminal services available 24/7 to further facilitate access to government services [2] Group 5: Future Developments - The district plans to advance the "Internet + government services" initiative, aiming to create a three-tiered service system that enhances online service capabilities and promotes the integration of online and offline services [3] - The goal is to achieve a "one network for all services" approach, ensuring that businesses and citizens only need to make the "most one trip" for their administrative needs [3]

Group 1 - The core viewpoint emphasizes the importance of public participation and supervision in improving governance and service delivery in Huzhou, Zhejiang Province [1][2] - Huzhou has identified 2,509 issues across 449 units through public feedback and inspections, highlighting the need for continuous improvement in service quality [1] - The city has implemented targeted measures in various sectors, such as simplifying bureaucratic processes in government agencies and addressing specific issues in education and healthcare [1] Group 2 - Huzhou's government is committed to enhancing service quality for enterprises by ensuring that all business requests are addressed and resolved effectively [2] - The city has established a "one-stop" service approach, allowing citizens to receive assistance in navigating bureaucratic processes, thereby improving overall efficiency [2] - The integration of learning education into frontline services aims to identify and resolve practical issues faced by businesses and citizens, enhancing the effectiveness of government services [2]

Group 1 - The core idea of the article highlights the successful entrepreneurial journey of Tsering Baiji, a Tibetan girl from Ngari County, who leveraged her experiences in Ningbo to create a brand for local caterpillar fungus, significantly improving the income of local herders [1][3] - Tsering Baiji's brand "Dreamy" has achieved an annual revenue exceeding 4 million yuan, benefiting over 10 local herders with an income increase of over 100,000 yuan each [3] - The article emphasizes the importance of cultural exchange and education, illustrated by the experiences of Tsering Baiji and other Tibetan individuals who have benefited from Ningbo's support in education and community services [5][6] Group 2 - The article discusses the establishment of "Maple Bridge Home Service Centers" in Tibetan areas, inspired by Ningbo's service model, which aims to provide community support and conflict resolution for local residents [5][6] - The narrative showcases the transformation of individuals from beneficiaries to contributors, with a focus on promoting the national common language and enhancing cultural understanding among children [5][6] - The commitment of Ningbo's aid workers is highlighted, showcasing their dedication and practical contributions to the development of Tibetan communities, fostering a deep bond between the two regions [6]

中国发展网讯 高寒 记者王进 党的二十届三中全会《决定》提出，"促进政务服务标准化、规范化、便 利化"。"健全'高效办成一件事'重点事项清单管理机制和常态化推进机制"。 企业信息变更"一件事"、教育入学"一件事"……一件件关乎企业和群众切身利益的关键小事，实现了 从"多部门来回跑"到"一件事高效办"。近年来，四川广元市以推动"高效办成一件事"为牵引，聚焦关键 环节，畅通机制、强化数字赋能、创新服务模式，着力提升政务服务效能，最大限度高效办好每一件政 务服务"小事项"，实现为人民服务的"大目标"。 畅通机制 构建"一件事"改革新体系 2024年1月，国务院印发《关于进一步优化政务服务提升行政效能推动"高效办成一件事"的指导意 见》。随着"高效办成一件事"重点事项清单管理机制和常态化推进机制不断健全，政务服务窗口的桥梁 纽带作用将进一步发挥，一件件关乎企业和群众切身利益的关键小事，实现了从"多部门来回跑"到"一 件事高效办"，助力建设人民满意的服务型政府。 创新服务场景 重构政企关系新模式 "广元市坚持把'高效办成一件事'改革作为政府服务升级、职能转变的重要抓手，出台了《关于深化'高 效办成一件事' 提升政务服务 ...