当然，正如有网友所指出的，一段时间以来，之所以总有卖家对未成年人消费退款提出无理要求，是因 为如果"孩子误操作"成为可随意使用的退货借口，可能助长不当交易行为，损害卖家正当权益。 近日，有媒体报道称，一位女士发现，自己11岁的女儿在某潮玩网购平台上购买了500多元的卡牌。当 这位母亲申请退货退款时，卖家却要求其上传一段"家长狂扇孩子耳光"的视频，时长须达5分钟且中间 不能停，还要伴有清晰的扇耳光声音。这位女士转向平台客服求助，对方回复称："抱歉平台无法强 制，建议双方协商沟通。" 10月20日下午，涉事平台发表公开声明称，本次交易纠纷因个人闲置交易引发。文章中出现的聊天截图 为买卖双方的私聊截图，并非买家和平台客服的沟通内容。截图中出现的所谓的"未成年退款须知"为卖 家个人发送，并非平台官方规则。 这一声明，侧面承认了卖家发送那段令人愤怒的"未成年退款须知"的事实。显然，这一要求已超出一般 交易纠纷的范畴，在一定程度上已经属于恶意教唆行为。无论出于何种原因，卖家是怎样的身份，这样 的要求都可谓荒唐至极，不仅严重挑战公序良俗，更可能触碰法律底线，决不能用轻飘飘的"玩梗"加以 解释。 我国反家暴法明确规定，禁止任 ...

Core Points - The case involves a minor, Xiao Tong, who made excessive purchases from a store operated by A Wei, a member of a fan support team for a celebrity, totaling over 60,000 yuan [1] - The court ruled that the contract between Xiao Tong and A Wei was invalid due to Xiao Tong's status as a minor and the lack of consent from her legal guardian [1] - The ruling highlights the responsibility of guardians to monitor minors' online activities and the obligation of service providers to protect minors' rights [2] Summary by Sections - **Legal Context**: The court found that Xiao Tong, being only 14 years old, lacked the legal capacity to engage in the transactions without parental consent, rendering the contract invalid [1] - **Regulatory Framework**: The case references a 2021 directive from the Central Cyberspace Administration of China that prohibits minors from engaging in support and consumption activities related to celebrities [1] - **Responsibility and Liability**: The court determined that A Wei, as the service provider, bore primary responsibility for the invalid contract due to encouraging minors to engage in irrational spending, while Xiao Tong's guardian also had some fault for not adequately supervising her online activities [2] - **Financial Outcome**: The court ordered A Wei to refund approximately 43,600 yuan to Xiao Tong, reflecting a shared responsibility for the situation [2] - **Recommendations**: The ruling emphasizes the need for guardians to closely monitor minors' online spending and for entertainment companies to adhere to legal standards to protect minors [2]