未成年人网络消费退款
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河南女孩玩蛋仔派对充值5千多 双方已就退款达成一致
Zhong Guo Jing Ji Wang· 2026-01-15 23:13
Group 1 - The incident involves a child spending over 5,000 yuan intended for her grandfather's medical expenses on the game "Egg Party" without parental consent [1] - The game operator, Hangzhou NetEase Leihuo Technology Co., Ltd., is responsible for the game's operations and has been contacted for clarification regarding the refund process [1] - The refund process initiated by the mobile channel provider does not support a full refund, which has caused dissatisfaction for the affected family [1] Group 2 - Legal guidelines indicate that minors, particularly those under the age of 8, are considered incapable of civil conduct and require parental consent for financial transactions, including online gaming [2] - The Civil Code of the People's Republic of China stipulates that minors over 8 years old are limited in their civil capacity and need their legal representatives to act on their behalf [2]
贵阳9岁女孩玩游戏充值6000 网易已退款某平台在协商
Zhong Guo Jing Ji Wang· 2025-05-13 08:18
Group 1 - The incident highlights the issue of minors making unauthorized purchases in online games, specifically referencing a case where a 9-year-old girl spent over 6000 yuan on the game "Identity V" developed by NetEase [1] - NetEase, founded in 1997 and publicly listed in both NASDAQ and Hong Kong, has a significant presence in the online gaming sector, with its game "Identity V" launched in April 2018 [2] - Legal frameworks, such as the Civil Code of the People's Republic of China, stipulate that minors have limited civil capacity and require parental consent for financial transactions, which supports the parents' request for refunds from online platforms [3] Group 2 - The Supreme People's Court of China has issued guidelines that support the return of funds spent by minors on online games without parental consent, reinforcing the legal basis for refund requests [2] - Recent proposals, such as the "Guidelines for the Construction of Minor Modes in Mobile Internet," aim to enhance protections for minors in online environments, indicating a regulatory trend towards stricter controls on gaming and streaming platforms [2]