从更广阔的视角看，"小伤快赔"的政策"上新"中，还可以窥见民生治理的共通经验。现实中，有一些初 衷很好的惠民政策，群众却不太有收获感。究其原因，很大程度是流程上存在阻碍、程序上不够贴心。 依托治理效能的提升，努力把好事办好、实事办实，才能真正打通惠民政策的"最后一公里"。 比如，以数字化赋能效率跃升。"小伤快赔"的高效，得益于以数字化手段优化服务流程。改进民生领域 政务服务，新技术手段的应用空间无限广阔。浙江杭州，医院与医保经办部门数据共享，生育津贴实 现"免申即享"；贵州遵义，乡村振兴云平台动态监测返贫致贫信息，为精准帮扶脱贫人口提供助力…… 打破"信息孤岛"，以算力换人力，以智能增效能，日新月异的数字中国将推动民生服务流程更"无感"、 幸福更"有感"。 又如，以社会化协同凝聚合力。"小伤快赔"模式，离不开商业保险机构的参与。通过利益联结、资源整 合，让政府、企业、社会各司其职、各展所长，是避免政府"单打独斗"、激发各类主体活力的有效路 径。引入专业养老机构运营社区日间照料中心，探索通过政府和社会资本合作（PPP）模式建设普惠性 幼儿园，引入社会组织参与邻里调解、文化活动策划、特殊群体帮扶……形成优势互补的 ...

Core Insights - The article highlights the successful completion of a 30-year urban renovation project in Shanghai, which has significantly improved living conditions for over a million residents by addressing the "bucket toilet" issue, showcasing a model for urban renewal that integrates resource allocation, departmental collaboration, and targeted policies [1][4] Group 1: Resource Integration - The key to solving livelihood issues lies in a comprehensive approach to resource integration, characterized by a "one blueprint" mentality and a commitment to long-term planning [1] - Shanghai has adopted a city-wide coordination strategy, establishing a multi-faceted investment mechanism involving government guidance, corporate participation, and social support to tackle the "bucket toilet" phenomenon [1] - The innovative use of underutilized spaces, such as courtyards and balconies, to create "half-square-meter bathrooms" exemplifies the effective maximization of limited resources [1] Group 2: Departmental Collaboration - A collaborative "network" mechanism among various departments is essential for addressing governance challenges, as urban renovation involves multiple subsystems beyond just housing [2] - Since 2007, Shanghai has implemented a "one leader" responsibility system for urban renovation, facilitating cross-departmental meetings to unify efforts from housing, planning, urban management, and civil affairs [2] - In the renovation of the Pengyi community, a specialized task force was formed to optimize housing layouts and develop tailored sewage solutions, demonstrating effective inter-departmental collaboration [2] Group 3: Tailored Solutions - The core of urban renovation is centered around the needs of individuals, emphasizing a personalized approach rather than a one-size-fits-all solution [3] - Shanghai has established a "one household, one file" system to address specific needs, such as adding handrails for elderly residents and designing external pipelines for cramped living spaces [3] - Community engagement has been prioritized, with residents actively participating in discussions to shape renovation plans, reflecting a commitment to fine-tuned urban management [3] Group 4: Comprehensive Governance Upgrade - The resolution of livelihood challenges is not merely about isolated breakthroughs but requires a holistic upgrade of the governance system [4] - Treating "small matters" of the public as significant governance issues is crucial for achieving both high standards and warmth in urban renewal, contributing to a clearer vision of modernized living conditions in China [4]