Core Viewpoint - Recent complaints from consumers regarding after-sales maintenance issues with Audi dealerships, particularly due to some dealerships closing down, have led to concerns about the usability of purchased maintenance packages and requests for refunds or continued service [2][4][6]. Group 1: Consumer Complaints - Consumers have reported that they are unable to use maintenance packages worth thousands of yuan due to the closure of certain Audi dealerships [2][6]. - A consumer from Gansu province, who purchased a maintenance package for nearly 50,000 yuan, found that the dealership he bought from had closed down, leaving him with only one maintenance service completed [4][5]. - Another consumer from Hangzhou faced a similar issue, having purchased a maintenance package for around 9,500 yuan, only to discover that the dealership had also closed [6][8]. Group 2: Company Response - Audi's official response indicated that they are aware of the issues and are working to assist affected customers [3][10]. - Audi suggested that customers retain their purchase receipts and attempt to resolve issues through legal channels if necessary [4]. - The company has stated that they are coordinating to transfer maintenance rights to other local service centers for affected customers [5][10].