时代瑞象新材料科技公司在建的年产10万吨磷酸锰铁锂首期2万吨项目于2023年立项， 是甘肃省级重大项目。目前，一期2万吨磷酸锰铁锂项目已正式投产。在项目建设前期，供 电员工就主动对接园区了解客户用电需求，超前做好电网规划工作。 近年来，国网甘肃电力为客户提供差异化服务，安排各供电公司员工主动走访对接各级 重点项目，开辟办电绿色通道；大力推广"刷脸办""一证办"服务，高压、低压客户办电环节 分别压减至4个环节和2个环节。该公司还联合甘肃省政务服务平台推出高频业务一次 办、"水电气网"联合办等服务，不断提高业务办理速度和效率。 "现在办理用电手续一趟都不用跑，供电服务就送上门了，我们越来越省心。"10月31 日，甘肃白银供电公司员工来到白银时代瑞象新材料科技有限公司回访，该企业项目负责人 李正哲说。 "十四五"时期，国网甘肃省电力公司锚定甘肃省"西部领先、全国靠前"的营商环境建设 目标，落实甘肃省乡村全面振兴长效机制，全力优化电力营商环境，持续推进"电靓和美乡 村"行动。该公司深化"三零""三省"服务，将答复、验收、接电等环节时长压缩80%以上， 惠及客户74.17万户，累计节省客户投资超50.12亿元，帮扶工作 ...

Core Viewpoint - The successful integration of the power supply facilities in the Zhengde Mingyuan residential area into the urban grid demonstrates the professional capabilities and efficient collaboration of the State Grid Qinyang Power Supply Company, while also reflecting its commitment to optimizing the electricity business environment and actively serving public welfare projects [5]. Group 1 - The power supply facilities in the Zhengde Mingyuan residential area have been officially connected to the urban grid, providing stable electricity for over 900 households [1]. - The State Grid Qinyang Power Supply Company conducted a comprehensive inspection of the power distribution room to ensure the safety and reliability of the power supply facilities, focusing on transformer installation, operational parameters, and the accuracy of protective devices [3]. - A total of 940 smart energy meters were installed and meticulously checked to ensure proper installation and accurate data entry, achieving the goal of "installation equals usability, zero information errors" [3]. Group 2 - The project developer praised the State Grid Qinyang Power Supply Company for its clear and efficient guidance throughout the electricity application process, which was crucial for the timely delivery of the project [4]. - The successful operation of the power supply facilities is a vivid representation of the company's professional capabilities and high-level collaboration in power grid construction management [5]. - The company plans to continue enhancing service channels and optimizing service processes to ensure reliable electricity supply for residents, contributing to their quality of life [5].

Core Viewpoint - The Jinan government is enhancing the electricity service environment to support the city's development strategy, introducing the "SPRING·泉心泉意" service brand with 20 specific measures aimed at improving electricity access and service efficiency [1] Group 1: Cost-Effective Electricity Access - The company is expanding the "zero door-to-door, zero approval, zero investment" service for low-voltage customers, covering private enterprises with a capacity of 200 kW or less, with the company fully covering the connection costs, expected to save over 800 million yuan for customers [2] - For high-voltage customers, a shared investment mechanism for electricity access projects is being implemented, ensuring that connection costs are minimized [2] - A "scan to use electricity" model is being introduced for temporary electricity needs, allowing customers to access power instantly through a QR code scan [2] Group 2: Proactive Service Enhancements - The company is implementing an "instant service" for simple tasks via the online app, allowing for eight types of business transactions to be completed without in-person visits [3] - A "one-stop service" for frequently requested tasks is being promoted, enabling multiple services to be completed in a single application [3] - Joint services with government entities are being deepened to streamline processes for property and business changes [3] Group 3: Reliable Power Supply Management - An investment of 1.15 billion yuan is being made to upgrade the distribution network, aiming for a power supply reliability rate of over 99.9943%, comparable to major cities like Beijing and Shanghai [4] - The company is adopting advanced technologies to ensure "zero perception" during power grid maintenance, minimizing disruptions [4] - A rapid recovery plan for equipment failures is in place, with an average restoration time of under 2 hours for critical lines [4] Group 4: Quick Response to Customer Needs - The company is committed to providing quick responses to low-voltage customer inquiries within one working day and ensuring timely connections for key projects [5] - A dedicated team is assigned to assist major projects, ensuring early electricity access for significant developments [5] - Proactive measures are being taken to establish power connections during the land transfer phase for new projects [5] Group 5: Enhanced Customer Experience - The company is accelerating the renovation of old residential buildings to improve electricity service delivery, targeting 120,000 households [7] - Comprehensive services for residential customers are being strengthened, including safety checks and energy-saving advice [7] - Dedicated account managers are being assigned to corporate clients to provide tailored energy management services [7] Group 6: Green Energy Initiatives - The company is facilitating fair access to renewable energy sources, with wind and solar capacity exceeding 4.3 million kW [8] - Green electricity trading has surpassed 5 billion kWh, promoting sustainable energy consumption [8] - The company is enhancing charging infrastructure for electric vehicles, with plans to add 800 public charging terminals [8]

Core Viewpoint - The company emphasizes the importance of safety and efficiency in live-line work, ensuring uninterrupted power supply while addressing customer needs and enhancing service quality [1][4][5]. Group 1: Safety and Operational Efficiency - The company conducted a live-line operation on August 21, focusing on safety and adherence to standard procedures during the task [1]. - The operation involved skilled personnel performing various tasks such as insulation shielding and installation of line clamps, with ground monitoring to ensure safety measures were in place [3]. - The successful completion of the task not only resolved customer electricity issues but also received praise from local residents for maintaining power supply [3]. Group 2: Commitment to Continuous Improvement - The company has adopted a "can do without interruption" principle, enhancing live-line operation types and expanding their coverage through personnel training [4]. - The goal is to achieve "zero power outage for users" and "zero loss of distribution network load," allowing live-line work to be completed with minimal disruption to residents [4]. - The company is focused on proactive measures, including regular inspections and infrared temperature monitoring of critical equipment, to ensure early detection and resolution of potential issues [4]. Group 3: Strategic Focus on Service Quality - The company prioritizes live-line work to enhance power supply reliability and service quality, especially in rural areas, contributing to local economic development [5]. - There is a commitment to increasing the coverage of live-line operations in various projects, including network construction and fault repairs, to support continuous power supply [5].