丰宁公司在二小广场人流量密集区，工作人员设置了"e"起节电宣传展板和咨询台，向前来咨询的客户 讲解冬季节约用电小技巧，耐心解答各种用电问题，详细讲解节能电器的选择、合理用电的方法等，并 发放文明用电宣传手册，现场指导客户通过网上国网APP参与"e起节电"活动增强客户节能降耗意识， 引导客户自觉践行绿色低碳生活理念。 "您好，现在登录'网上国网'找到'e起节电'活动入口，您点我要报名，填写基本信息就可以参加活动 了。"11月13日，丰宁公司组织党员服务队在丰宁二小广场开展迎峰度冬"e起节电"宣传推广，引导广大 居民在冬季用电高峰时段科学节电，共同助力电力保供与节能减排。 当前正是冬季用电、取暖高峰期，工作人员以节能宣传周为契机，利用微信朋友圈等线上渠道以及线下 宣传推广，向广大群众推广"e起节电"惠民福利活动。"e起节电"活动依托"网上国网"APP展开，致力于 让用户自发节能省电、绿色用电，将参与活动的用户本月的用电量与上一个月的用电量或去年同期的用 电量进行对比，达到相应的节省电量可以领取电费优惠券。 同时，工作人员还积极对接小区物业，通过张贴公示栏、现场发放宣传资料，开展节约用电进商户、进 小区、进家户的" ...

深秋时节，重庆万虎机电车间内，工人们正加紧生产一批来自秘鲁、坦桑尼亚的摩托车订单，稳定可靠 的电力保障成为企业高效运转的坚实支撑。 作为西部陆海新通道的重要起点，重庆正加速打造内陆开放高地、建设内陆开放综合枢纽，国网重庆市 电力公司紧扣枢纽建设和产业发展需求，从电网筑基、服务提效、绿色赋能三方面协同发力，为重庆打 造内陆开放高地注入强劲动能。 织密枢纽"动力网" 筑牢通道重庆区域的能源根基 "一园一专员"的"驻点+专员"机制，实现需求前置响应。在重庆国际物流产业园区、重庆物流港等重点 区域，供电公司全程跟踪项目，主动上门对接用电需求，通过"一站式服务"，确保"电等企业、开门接 电"，让通道企业办电更省心、用电更省钱。 线上"网上国网"APP与线下窗口的有效联动，将便捷与关怀融入到每一次服务中。重庆枢纽港产业园 内，重庆市力拓气体有限公司负责人付昌春感慨道："在手机APP上提交的用电申请，一趟都没有跑， 正式送电时间比我们的计划提前了20天。" 针对特色场景，精准施策破解用能难题。在果园港，国网重庆市北供电公司向一家钢材运输企业提出错 峰用电建议，改造后首月电费降7%。"高效可靠供电让港区发展更有底气。这些年， ...

Core Insights - The company organized a special promotional activity titled "Legal Protection and Power Supply in Villages: Safety Empowerment for Revitalization" to deliver legal knowledge and power services directly to rural areas [1][2] - The initiative aims to enhance safety awareness among villagers regarding electricity usage and to provide tailored services that meet the needs of rural life [2] Group 1: Promotional Activities - The promotional team set up consultation booths in rural areas to address villagers' concerns about agricultural irrigation safety, responsibility for line faults, and obligations for protecting electrical facilities [1] - The team utilized case studies to illustrate the legal consequences and safety lessons from typical accidents, such as electrocution from unauthorized irrigation connections and fire hazards from stacking straw near high-voltage lines [1] Group 2: Community Engagement - The company has established a "regular legal education + scenario-based service" mechanism, forming 16 teams of党员服务小分队 to conduct inspections and legal education in the fields [2] - Over 500 promotional materials have been distributed, and services have been provided to 97 left-behind families for on-site hazard inspections [2] Group 3: Future Plans - The company plans to deepen the "Legal Education in Villages, Enterprises, and Schools" initiative, aiming to enhance legal awareness and ensure safe electricity usage [2] - The goal is to create an environment where everyone understands the law regarding electricity and participates in its protection, thereby supporting rural revitalization through reliable power supply [2]

Core Viewpoint - As temperatures drop in the Yuci area, there is a significant increase in demand for electric heating services, prompting the State Grid Jinzhong Power Supply Company to implement proactive service measures to ensure safe and reliable power supply for residents during the winter season [1] Group 1: Service Initiatives - The company organized the Taihang Dawn Communist Party Service Team and Youth Commando Team to conduct special service actions, providing on-site electricity guidance in communities and villages [1] - Temporary service points were established in new residential areas and key villages transitioning from coal to electricity, allowing for centralized acceptance of electric heating installation applications [1] - The service aimed to ensure that residents could complete their applications without needing to visit the company in person, enhancing convenience [1] Group 2: Customer Support and Education - Staff provided detailed explanations of residential tiered pricing and time-of-use electricity pricing policies, assisting users in calculating heating costs under different electricity usage models [1] - The team conducted one-on-one electrical diagnostics in residents' homes, checking indoor wiring load capacity, safety of switches and sockets, and connections of heating equipment [1] - Safety awareness was enhanced through the distribution of illustrated safety electricity handbooks, focusing on correct usage of electric heating devices and common troubleshooting measures [1] Group 3: Efficiency Improvements - The service initiative effectively shortened the business processing time and improved the response efficiency of power supply services through process pre-positioning and resource integration [1] - The company plans to continue monitoring winter electricity load changes and optimize service measures to ensure reliable power supply during the heating period [1]

Core Points - Continuous rainfall in Shanxi Yuncheng poses challenges for autumn grain harvesting and drying [1] - The local power supply company is actively supporting grain drying enterprises to ensure stable electricity supply [3] Group 1: Challenges Faced - The recent heavy rainfall has increased the moisture content of corn to over 30%, necessitating urgent drying efforts [1] - The grain drying enterprise is processing over 500 tons of wet grain daily, highlighting the critical need for stable power supply [1] Group 2: Company Initiatives - The local power supply company has established a service demand list by proactively engaging with grain drying enterprises and cooperatives [3] - A "green channel" has been opened for new drying electricity applications, streamlining the process for quick electricity access [3] - Safety awareness campaigns and guidance on equipment maintenance have been conducted to ensure safe electricity usage among farmers [3]

Core Viewpoint - The company is actively ensuring stable and reliable power supply for key projects in the Lanzhou New Area during the National Day holiday, contributing to high-quality development in the region [1][4]. Group 1: Project Engagement - The company organized a specialized service team to visit key projects, including the Lanzhou New Area Petrochemical Investment Group and Gansu Shengjie New Energy, to understand construction progress and electricity needs during the holiday [2]. - An innovative "project leader" responsibility system and "one enterprise, one policy" service model were implemented to enhance power reliability and reduce monthly electricity costs for enterprises [2]. Group 2: Power Supply Assurance - A "park-network co-construction" mechanism was established in collaboration with relevant government departments to ensure synchronized planning and construction of power supply with project timelines [4]. - The Gansu Shengjie natural gas liquefaction reserve project expedited its design review and external engineering coordination by 20%, completing it in just three months [4]. Group 3: Emergency Preparedness - The company has implemented a 24-hour duty system and dynamic management for provincial and municipal projects, along with pre-stored emergency power generation equipment [7]. - As of the end of September, the company has visited 11 key projects, resolving 26 electricity issues and eliminating 12 safety hazards, ensuring stable power supply during the holiday [7].

Core Viewpoint - The company actively engages in electricity science popularization activities to enhance public awareness of safe and scientific electricity usage during the National Science Popularization Month. Group 1: Company Initiatives - The company organized the "Taihang Dawn Communist Party Service Team" and "Youth Commando Team" to conduct electricity science popularization work in community service areas [1][5] - The central business office was transformed into a micro-site for electricity science popularization, where team members provided one-on-one explanations and demonstrations on frequently asked questions related to smart meter readings and online payment operations [3][5] Group 2: Community Engagement - Staff members conducted "mobile" science popularization in residential areas, focusing on topics such as old wiring replacement, safe use of household appliances, and electrical safety during thunderstorms [5] - The company offered free home inspections for elderly residents to check wiring and teach them how to use the online platform to monitor household electricity consumption [5] Group 3: Future Plans - The company plans to continuously expand science popularization scenarios and regularly conduct popular electricity science activities to ensure a safe and stable electricity environment [6]

Core Viewpoint - The company is enhancing power supply service quality and optimizing the electricity business environment through a special user visit initiative, ensuring customer electricity safety [1][2] Group 1: User Visit Initiative - The company organized a special user visit activity led by the Taihang Dawn Communist Party Service Team and Youth Assault Team to deliver quality service directly to customers [1] - A detailed visit plan was developed, with teams consisting of leadership, customer managers, area managers, and technical experts to ensure effective outreach [1] - The company implemented a stratified and targeted approach for visits, customizing plans and communication for different groups such as residential communities, small and medium enterprises, large industrial clients, and key customers [1] Group 2: Problem-Solving and Service Extension - The visiting personnel carried mobile work terminals to provide on-site answers to inquiries about electricity tariffs and handle simple business consultations [1] - For issues like low voltage and frequent outages reported by customers, immediate on-site inspections were conducted, with a system for tracking unresolved issues through dedicated logs and clear responsibilities [1] - The company also conducted comprehensive checks of customer-side electrical lines and safety devices, distributing safety and energy-saving pamphlets, and promoting the "Online State Grid" app for online service access [1] Group 3: Future Plans - The company plans to deepen the customer visit mechanism, making the visits regular and institutionalized, and will follow up on problem resolution and service quality through phone callbacks [2] - The goal is to continuously improve service levels and effectively address challenges faced by customers in their electricity usage, fostering a harmonious and mutually beneficial supply and demand relationship [2]

Core Insights - The implementation of time-of-use electricity pricing in Chongqing has significantly reduced charging costs for electric vehicle (EV) owners, with some users saving over 1300 yuan per month by charging during off-peak hours [1][2]. Group 1: Time-of-Use Pricing Structure - Chongqing's public charging stations follow a time-of-use pricing model, dividing the day into peak, high, low, and flat periods, with peak hours (12-14) seeing a 92% increase in rates compared to flat rates [2]. - Off-peak hours (0-8) offer a 62% discount, making the electricity price as low as 0.36 yuan/kWh for users who opt for time-of-use pricing [2][3]. Group 2: Adoption and Impact - As of August 18, nearly 6000 public charging stations and 367,000 private charging piles have been established in Chongqing, with over 61% of total charging occurring during off-peak hours [2]. - The promotion of time-of-use pricing has led to a significant increase in off-peak charging, with over 72% of private charging pile usage occurring during low-demand periods [2]. Group 3: User Engagement and Convenience - Users can easily apply for time-of-use pricing either online through the "State Grid" app or offline at local power supply offices, making the process accessible [3]. - Most electric vehicles now feature a "scheduled charging" function, allowing users to set charging times during off-peak hours automatically, enhancing convenience and cost savings [4]. Group 4: Future Goals and Initiatives - Chongqing aims to have over 60% of total charging electricity concentrated in off-peak hours and 80% for private charging piles, promoting a shift towards greener energy consumption [4]. - The local power company is committed to encouraging more EV users to adopt time-of-use pricing and charge during low-demand periods to further reduce electricity costs and support sustainable travel [4].

Core Viewpoint - The Jinan government is enhancing the electricity service environment to support the city's development strategy, introducing the "SPRING·泉心泉意" service brand with 20 specific measures aimed at improving electricity access and service efficiency [1] Group 1: Cost-Effective Electricity Access - The company is expanding the "zero door-to-door, zero approval, zero investment" service for low-voltage customers, covering private enterprises with a capacity of 200 kW or less, with the company fully covering the connection costs, expected to save over 800 million yuan for customers [2] - For high-voltage customers, a shared investment mechanism for electricity access projects is being implemented, ensuring that connection costs are minimized [2] - A "scan to use electricity" model is being introduced for temporary electricity needs, allowing customers to access power instantly through a QR code scan [2] Group 2: Proactive Service Enhancements - The company is implementing an "instant service" for simple tasks via the online app, allowing for eight types of business transactions to be completed without in-person visits [3] - A "one-stop service" for frequently requested tasks is being promoted, enabling multiple services to be completed in a single application [3] - Joint services with government entities are being deepened to streamline processes for property and business changes [3] Group 3: Reliable Power Supply Management - An investment of 1.15 billion yuan is being made to upgrade the distribution network, aiming for a power supply reliability rate of over 99.9943%, comparable to major cities like Beijing and Shanghai [4] - The company is adopting advanced technologies to ensure "zero perception" during power grid maintenance, minimizing disruptions [4] - A rapid recovery plan for equipment failures is in place, with an average restoration time of under 2 hours for critical lines [4] Group 4: Quick Response to Customer Needs - The company is committed to providing quick responses to low-voltage customer inquiries within one working day and ensuring timely connections for key projects [5] - A dedicated team is assigned to assist major projects, ensuring early electricity access for significant developments [5] - Proactive measures are being taken to establish power connections during the land transfer phase for new projects [5] Group 5: Enhanced Customer Experience - The company is accelerating the renovation of old residential buildings to improve electricity service delivery, targeting 120,000 households [7] - Comprehensive services for residential customers are being strengthened, including safety checks and energy-saving advice [7] - Dedicated account managers are being assigned to corporate clients to provide tailored energy management services [7] Group 6: Green Energy Initiatives - The company is facilitating fair access to renewable energy sources, with wind and solar capacity exceeding 4.3 million kW [8] - Green electricity trading has surpassed 5 billion kWh, promoting sustainable energy consumption [8] - The company is enhancing charging infrastructure for electric vehicles, with plans to add 800 public charging terminals [8]