确定性服务
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透明变革!能够消灭隐性收费的国际搬家
Sou Hu Cai Jing· 2025-10-17 07:15
在国际搬家变"坑"的时代,真正稀缺的是能让人放心的确定性。价格透明,不是把所有费用堆在报价单上,而是让你从一开始就知道:这就是全部,不会再 多。来自珠江畔的海龙国际搬家,正是为这种"更好的确定性"而生。 什么是"透明搬家" 我们把海龙称为"行业重构者",并非因为它规模最大,而是它始终围绕一个朴素目标:让用户在搬家过程中,对每一分钱、每一天、每一件物品都有掌控 感。它基于智能报价引擎、自有清关网络与全链条可视化系统,在你签合同时就明确告知:这是最终价格,不会再有任何额外费用。这不是噱头,而是把本 该属于用户的信息对称权,真正还给你。 真实场景的三个时刻 第一次询价时刻。 几分钟内,海龙的SmartQuote™智能报价引擎根据你的18立方米物品清单、洛杉矶港口费率、当季船期成本、美国清关政策,计算出28,500元的一口价。客 服明确告知:这包含海运、清关、全额保险、门到门派送所有费用。合同签完,三周后货到美国,最终付款依然是28,500元——分文不差。 作品声明:内容基于真实案例整理 "搬家不应该是信息不对称的生意,而应该是用户可以完全掌控的服务。" 如果你曾因为隐性收费而多花30%冤枉钱,如果你需要在跨国搬家中 ...
全国规模第一,领跑行业11年,万师傅何以成为用户首选?
Zhong Guo Chan Ye Jing Ji Xin Xi Wang· 2025-08-21 07:52
Industry Overview - The home service industry is projected to reach a market size of 402.5 billion in 2024, showing stable growth despite a slight decline in growth rate due to industry cycles [1] - The demand for home services is increasing, driven by policies promoting "old-for-new" exchanges and services such as installation, maintenance, and cleaning [1] Company Positioning - Wan Shifu is recognized as the leading national home installation and maintenance platform, holding the top market share and scale [2] - The company has received numerous accolades, including being the only recommended service platform by IKEA and achieving a Net Promoter Score (NPS) of 92 [2] User-Centric Approach - Wan Shifu aims to eliminate information asymmetry by establishing four certainties: skill, time, price, and scope, thereby enhancing user trust [4] - The platform utilizes technology to match service providers with user needs, ensuring secure transactions and service quality [4][6] Service Provider Development - The company emphasizes the importance of service providers, viewing them as the core unit for industry change and advocating for their professional development [7] - Wan Shifu aims to improve the professional skills and confidence of service providers, which is essential for the industry's sustainable growth [8] Service Value Reconstruction - The company seeks to address industry issues such as low customer satisfaction and unethical pricing practices by promoting the intrinsic value of services [9][10] - Wan Shifu aims to differentiate service offerings based on quality rather than price, encouraging users to recognize the added value of professional services [12][13] Long-term Vision - The company envisions a future where service providers are respected and recognized for their skills, allowing them to earn additional income even on a part-time basis [13] - Wan Shifu's strategy focuses on leveraging technology to enhance communication and create a win-win situation for all parties involved in the service ecosystem [15]
万师傅创始人CEO田晓正谈“规模第一”:用户信任成就行业首选
Sou Hu Cai Jing· 2025-08-21 03:41
Core Insights - The home service industry is experiencing stable growth, with a projected market size of 402.5 billion in 2024, despite a slight decline in growth rate due to industry cycles [1] - The company "Wanshifu" has emerged as a leading player in the home service sector, holding the top position in both scale and market share [4] - Wanshifu has received numerous accolades for its customer service, including a Net Promoter Score (NPS) of 92, indicating high customer satisfaction [6] Industry Overview - The home service market is characterized by a strong demand for renovation and partial remodeling, driven by changing living concepts and increased environmental awareness [1] - The industry is facing challenges such as price wars and a lack of standardization, leading to a trust crisis among consumers [11][24] - The demographic of service providers is aging, with a significant portion of the workforce between 30 and 45 years old, raising concerns about a potential service gap in the future [24][27] Company Strategy - Wanshifu aims to eliminate information asymmetry in the home service industry by establishing clear standards for skills, pricing, and service scope [11][13] - The company focuses on enhancing the professional development of service providers, viewing them as the core unit of change within the industry [17][19] - Wanshifu is committed to creating a dual satisfaction model that benefits both consumers and service providers, ensuring a high-quality service experience [14][16] Service Value Proposition - The company seeks to redefine service value by ensuring that pricing reflects the true quality of service, moving away from low-cost, low-quality offerings [22][29] - Wanshifu emphasizes the importance of service quality over price, aiming to foster a market where skilled service providers are recognized and rewarded appropriately [30][32] - The platform's long-term vision includes creating a respectful and recognized environment for skilled workers, allowing them to earn additional income through their expertise [30][32]