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从“算法黑箱”到“协商共治”——平台发展需以开放倾听为基
Huan Qiu Wang· 2025-09-18 10:13
Core Insights - The article highlights the long-standing "relationship dilemma" in platform economies, where laborers lack transparency and dialogue with algorithms, leading to misunderstandings and mistrust [1][2] - The need for open dialogue mechanisms and transparency in algorithm rules is emphasized as essential for improving labor relations and ensuring sustainable platform development [3][4] Group 1: Labor Relations and Trust - A significant 62.7% of drivers believe that "platform rules are not transparent," indicating a major concern regarding trust and understanding between drivers and platforms [2] - The complexity of algorithm rules and dynamic commission rates contribute to a lack of trust among laborers, which can negatively impact service quality and platform stability [1][2] Group 2: Initiatives for Improvement - The first national "Orange Heart Protection Algorithm Consultation Conference" was held by Huolala, expanding the discussion topics from 5 to 15, covering various aspects of driver rights and platform rules [3] - Major platforms like Meituan and Ele.me are also shifting towards "two-way negotiation" by implementing measures such as eliminating penalties for delays and optimizing order assignment mechanisms [3] Group 3: Policy Alignment and Industry Standards - The trend of enhancing labor rights aligns with national policies aimed at protecting new employment forms, emphasizing the importance of laborer participation in the negotiation process [4] - Huolala's practices serve as a benchmark for the industry, responding positively to policy requirements and promoting effective collaboration between platforms and laborers [4] Group 4: Practical Measures and Innovations - Huolala has introduced an "algorithm disclosure" feature on its website to make platform rules more accessible and understandable, increasing driver income efficiency by adjusting order allocation algorithms [5] - The company has implemented a dual settlement mechanism to address issues like payment delays and occupational injuries, investing 10 million yuan annually to support drivers [5] - The shift from a "black box" to a "glass house" in platform governance signifies a deeper transformation in the industry, fostering a collaborative environment between platforms and laborers [5]
法院信息化蓝皮书建议:需关注算法公开列入司法公开的必要性
Nan Fang Du Shi Bao· 2025-06-11 03:44
Core Insights - The "Court Informationization Blue Book" released by the Chinese Academy of Social Sciences highlights significant advancements in online litigation processes, particularly in civil and administrative second-instance cases, with over 370,000 online filings by the end of 2024, reducing the average filing time by over 70% compared to pre-trial periods [1][2] Group 1: Online Litigation Developments - The pilot program for online second-instance filings has been implemented in 16 regions, allowing for same-day applications and filings [1] - Shandong High Court has processed 99,000 online second-instance applications, with an average filing time reduction of over two-thirds [2] Group 2: Cross-Domain Litigation Services - The Supreme People's Court has guided 13 pilot regions to provide cross-domain services, significantly lowering litigation costs and enabling local processing of legal matters [2] Group 3: Dispute Resolution Innovations - The court's informationization efforts have led to the establishment of a mediation platform that has resolved over 2.5 million disputes through local governance units [3] Group 4: Technological Integration and Recommendations - The blue book emphasizes the need for developing specialized models for court litigation to reduce reliance on external technologies and suggests regular assessments of algorithm fairness and reliability [4]
货拉拉公布第二批算法公开举措:预计2025年将降低抽佣共计2.3亿元
news flash· 2025-05-29 12:16
Core Viewpoint - The digital freight platform Huolala has announced its second batch of algorithm disclosure measures, aimed at enhancing fairness and reducing costs for drivers [1] Group 1: Algorithm Disclosure - The disclosed content includes dynamic evaluation algorithms and rules to improve the fairness of order distribution [1] - The optimization of the automatic commission reduction algorithm is part of ongoing efforts to alleviate financial burdens on drivers [1] Group 2: Driver Support Initiatives - Huolala has improved its "driver autonomy, proximity priority" order distribution model, increasing the proportion of orders prioritized by distance from 90% to 93% [1] - The platform plans to launch additional driver commission reduction products, expecting to lower commissions by a total of 230 million yuan by 2025 [1] - The company will increase order subsidies, with an anticipated annual investment of nearly 70 million yuan to enhance driver income [1]
算法“开箱”让“杀熟”曝光
Guang Zhou Ri Bao· 2025-04-29 21:30
Group 1 - The core issue of "big data killing familiarity" involves platforms using personal data to implement differential pricing, leading to consumer dissatisfaction [1] - Consumers report being charged more for the same products in live-streaming sessions, highlighting a lack of transparency in pricing [1] - The collection of personal information and the subsequent analysis of consumer habits are the preliminary steps that enable differential pricing strategies [1] Group 2 - Algorithms should not operate outside of governance; their design and application must align with human-centered principles to protect consumer rights [2] - There is a call for platforms to adopt an open approach, enhancing algorithm transparency to combat "big data killing familiarity" [2] - Recommendations include returning control of information recommendations to users and establishing industry standards to improve algorithm transparency [2]