餐饮服务创新
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长沙湘菜实力出圈,头部品牌新长福摘黑珍珠四项大奖
Xin Lang Cai Jing· 2026-01-28 11:37
值得关注的是,其中,"黑珍珠服务团队奖"为黑珍珠指南首届设立,全国仅有一家餐厅获此殊荣,旨在表彰那些 不仅具备标准化服务流程,更能以人性化关怀与团队协作提升用餐体验的顶尖服务团队。新长福世嘉店凭借其专 业、共情的服务理念与系统化团队建设与强大的团队向心力,铸就了看得见的服务竞争力,彰显其在餐饮服务领 域的标杆地位。 长沙晚报掌上长沙1月28日讯(全媒体记者 刘捷萍)1月27日,备受餐饮界瞩目的黑珍珠餐厅指南年度榜单正式揭 晓,湖南头部餐饮品牌新长福凭借过硬的品质与创新实力一举斩获四项重磅奖项,成为本届榜单中最亮眼的品牌 之一,彰显了长沙餐饮在全国高端餐饮领域的强劲竞争力。 此次新长福旗下门店多点开花,佳绩频传:北京新大都店凭借稳定的高品质表现,连续第二年荣膺黑珍珠一钻餐 厅,持续巩固品牌在北方高端餐饮市场的地位;长沙世嘉店则再创辉煌,不仅连续四年蝉联黑珍珠一钻荣誉,更 斩获全国唯一的"黑珍珠服务团队奖",其招牌菜品"青椒紫苏鱼头汤"同步获评"黑珍珠2026年度菜品",实现服务 与菜品的双重突破。 获奖菜品"青椒紫苏鱼头汤",巧妙融合湘菜风味与淮扬工艺,以"无刺拆烩"呈现贴心体验,生动诠释了 "世界食 材,长福 ...
海底捞2024营收利润双增
Bei Jing Shang Bao· 2025-03-25 12:58
Core Viewpoint - Haidilao International Holding Ltd. reported a revenue increase of 3.1% and a net profit increase of 4.6% for the year ending December 31, 2024, indicating continuous growth in both revenue and profit for two consecutive years [1][2] Financial Performance - In 2024, Haidilao achieved an operating revenue of 42.755 billion yuan and a net profit of 4.7 billion yuan [1] - The core operating profit rose by 18.7% to 6.23 billion yuan [1] Store Expansion and Management - As of the end of 2024, Haidilao operated a total of 1,368 restaurants, including 1,332 self-operated restaurants in mainland China, 23 in Hong Kong, Macau, and Taiwan, and 13 franchised restaurants [1] - The company is focusing on empowering frontline restaurants to encourage differentiated operations to meet diverse customer needs [1] Product and Service Innovation - Haidilao launched over 20 national new products and more than 200 regional specialty dishes in 2024, adjusting offerings based on local dietary habits and ingredient availability [1] - The company introduced various themed restaurants, including private rooms, family-friendly, and late-night dining options, to cater to specific customer needs [2] Pricing Strategy - Haidilao adopted a pricing strategy of "absolute quality, relatively affordable," allowing stores to implement differentiated pricing based on their circumstances [2] Delivery and New Business Models - The external delivery business saw a 20.4% increase in revenue, reaching 1.254 billion yuan, attributed to the launch of "one-person meal" premium fast food in the second half of 2023 [2] - The company initiated the "Pomegranate Plan" to encourage the incubation and development of new restaurant brands, resulting in the establishment of 11 new brands with a total of 74 stores by the end of 2024 [2] Franchise Development - Haidilao officially launched its franchise business in 2024, completing the review and establishment of 13 franchise stores, demonstrating the feasibility of the franchise model for scaling [2] - Over 70% of franchise applications came from third-tier cities and below, with many from county-level cities, indicating strong demand in lower-tier markets [2]