Core Viewpoint - The company Xibei has announced a significant price reduction on its menu items, with discounts ranging from 20% to 40%, although actual reductions are less than expected, averaging around 9.8% for the popular "Luo Yonghao" set menu [2][4][12]. Pricing Adjustments - Starting from October 1, Xibei's nationwide stores implemented a price reduction on various dishes, with some prices being printed on paper and affixed to menus due to the sudden nature of the change [2][3]. - The "Luo Yonghao" set menu, which originally cost 663 yuan, is now priced at 598 yuan, reflecting a reduction of 65 yuan or 9.8% [4][6]. Customer Response - Despite the price cuts, customer sentiment remains largely negative, with a significant number of users expressing they will not return to Xibei, indicating a disconnect between the price reduction and customer satisfaction [12][13]. - Some customers have reported that while prices have decreased, portion sizes have also been reduced, leading to further dissatisfaction [15][16]. Market Position - Following the price adjustments, Xibei's customer traffic has not seen a notable increase, with many seats remaining empty during peak hours, contrasting with nearby restaurants that are experiencing higher customer volumes [18][20]. - The company is reportedly making adjustments based on customer feedback, but it remains uncertain if these changes will effectively attract customers back [21]. Service Improvements - There has been a noticeable improvement in service quality at Xibei, with staff proactively offering complimentary items such as tea and snacks to customers [22].

Core Viewpoint - The article discusses the recent price reduction of dishes at the restaurant chain Xibei, with a focus on the "Luo Yonghao" menu, which saw a price drop of approximately 9.8% overall, contrary to earlier rumors of a 20% to 40% reduction [3][9]. Price Adjustment Details - Starting from October 1, Xibei has implemented a significant price reduction of 20% to 40% on certain dishes across its nationwide outlets, although the actual reductions observed were less than expected [3][4]. - The "Luo Yonghao" menu, which originally cost 663 yuan, is now priced at 598 yuan, reflecting a decrease of 65 yuan [6][7]. - Specific dishes within the "Luo Yonghao" menu saw varying price changes, with the largest reduction being for the "Sesame Oil Fried Eggs," which dropped from 43 yuan to 33 yuan, a decrease of 10 yuan or 23.26% [8][9]. Customer Response - Despite the price reductions, customer sentiment remains largely negative, with many users expressing dissatisfaction and stating they would not return to Xibei, as evidenced by a significant disparity in social media reactions [9][11]. - Some customers have reported that the portion sizes of certain dishes have decreased alongside the price cuts, raising concerns about value for money [13][14]. Market Position and Future Outlook - The founder of Xibei, Jia Guolong, previously defended the pricing strategy, but the recent price cuts indicate a recognition of the need to adjust to customer feedback and market conditions [15][19]. - The restaurant's foot traffic has not significantly increased post-price reduction, suggesting that regaining customer trust and patronage may require more than just price adjustments [19][20].