Your voice matters to us. 💬We’ve listened, learned, and are making key improvements, including a dedicated channel for faster support.Together, we make #MEXC better. ❤️ ...

RT Het Dagli (@daglihet)Level of support @heliuslabs users get is insane- perpetually online devrels available 24x7- engineers/product managers going on calls with users to understand their problems- founders who are hands-on for every issueif you are not using Helius, you are missing out ...

Internal AI Application Strategy - Focus on amplifying expertise with AI, not just driving efficiency, by capturing and distributing the knowledge of top performers across the organization [4][5][6] - Internal applications can significantly improve a company's agility and impact, potentially by 10x [4][7] - Building internal AI tools should be integrated into existing workflows and systems, ensuring ease of use and feedback [68] - Encourage a sprint-based approach: identify top operators, build within familiar tools, and leverage scalable platforms like Agent Kit [67][68][69] Go-to-Market Assistant (Sales) - The Go-to-Market Assistant enables sales representatives to deliver optimal customer engagement by providing quick customer research and technical answers [14][20] - By implementing the Go-to-Market Assistant, sales representatives reported saving one full day per week, which they can now dedicate to higher-value tasks [35] - The Go-to-Market Assistant exchanges approximately 20 messages per week with each sales representative [35] Openhouse (People/HR) - Openhouse helps employees quickly understand company operations by centralizing access to information on policies, announcements, and personnel [39][40] - Approximately 75% of employees use Openhouse every week, indicating high adoption and utility [53] Support System - The support system autonomously handles or deflects approximately 70% of support tickets [62] - The new support system outperforms the legacy system by approximately 30% [62] - Approximately 80% of tickets handled by the automated system are rated as highly positive by a QA team [63]

AI转型与业务增长 - Salesforce 认为所有公司都将转变为智能企业，利用AI和数据技术实现下一代成果 [3][6] - Agent Force 产品线（包括 Data Cloud）收入超过 10 亿美元，并以三位数增长 [3] - AI 代理在过去 9 个月内回答了 150 万个客户问题，与人工座席的客户满意度评分基本相同 [8] - 公司通过 AI 试点项目转化为实际生产的转化率加速了 60% [13] - 预计公司本年度现金流将达到 150 亿美元，为企业软件行业最高 [5] 劳动力结构调整 - 公司正在经历劳动力结构的重新平衡，客户支持人员减少，销售人员增加 [16][17] - AI 不是要取代工作，而是要重塑业务，公司将根据人工智能的力量进行结构调整 [18][19] 业务模式与竞争 - Salesforce 认为 AI 正在重塑业务和技术模式，但并非颠覆，而是渐进式发展 [23][24] - Salesforce 赢得了一项与 Palantir 竞争的美国陆军大型交易 [27] - 公司看到 Agentic 政府的巨大机遇，类似于 Agentic 企业，通过 AI 扩展政府机构的能力 [29] 收购与未来展望 - Salesforce 过去已完成超过 60 项收购，并认为收购是企业成功的风险投资，但管理得当会为公司和客户带来巨大的好处 [31][34] - 公司希望在 2030 年成为智能企业值得信赖的合作伙伴，帮助各种规模的企业和政府实现转型 [35]

Customer Service & Efficiency - Tesla Robotaxi's Lost Item process is smooth and efficient [1] - Tesla's support team responds quickly to lost item reports [1] - Lost items can be recovered and arranged for pickup within days [1] Technology & Service - Tesla Robotaxi service operates in Silicon Valley [1] - Tesla app includes a Lost Item form for reporting lost belongings [1]