Core Insights - The article emphasizes the importance of the Customer Lifetime Value (CLTV) system in driving sustainable growth for brands in a competitive market where traditional advertising methods are becoming less effective [5][12][20]. Group 1: Brand Performance - Pop Mart achieved global revenue exceeding 13 billion, with 46 million members and 11.72 million new members, where nearly half (49.4%) are repeat buyers [1]. - Lin Qingxuan reported a high repurchase rate of 34.6% with 4.3 million active users [2]. - Proya's revenue surpassed 10.7 billion, growing over 20% year-on-year, and net profit reached 1.55 billion, marking it as the first domestic beauty brand to enter the "billion club" [12][14]. Group 2: Market Dynamics - The market has shifted from an incremental to a stock market, leading to rational consumer decision-making and challenges for brands that previously dominated the Chinese market [11]. - International brands are withdrawing from the market, while domestic brands like Proya and Lin Qingxuan are experiencing growth due to their effective user relationship management [11][12]. Group 3: CLTV System Implementation - The CLTV system focuses on building long-term trust with users and continuously extracting user value, likened to nurturing a fruit orchard rather than just harvesting [8][20]. - The system comprises three core strategies: precise customer acquisition, refined retention, and transforming customers into lifelong assets [15][19][20]. Group 4: GAIN Model - The GAIN model, introduced by Tmall, serves as a practical framework for implementing the CLTV system, focusing on user value extraction rather than just user acquisition [22][28]. - It evaluates user value growth through four dimensions: demand drivers, demographic strategies, participatory interaction, and long-term growth [29][35][38]. Group 5: Case Studies - Helena's strategy includes creating product bundles and leveraging live streaming to enhance cross-category purchasing intentions [38]. - Huaxizi effectively targets Gen Z consumers by incorporating traditional elements into product design and focusing on platforms like Bilibili and Xiaohongshu for marketing [33]. - Natural Hall's membership operations emphasize consumer insights and engagement, transforming one-way transactions into two-way interactions [37]. Group 6: Tmall's Role - Tmall provides comprehensive support for the CLTV system through data analysis tools and a complete marketing ecosystem, facilitating the implementation of the GAIN model [45]. - The "Red Cat Plan" exemplifies innovative cross-platform operations that convert traffic into sustainable user engagement [46][49].