Predictive Intelligence
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The real work begins: Why the second half of the decade demands a shift in payments strategy
Yahoo Finance· 2025-10-16 09:06
As the end of 2025 approaches, the payments industry is entering a new phase: execution at scale. The past few months have brought major milestones, including the formal completion of ISO 20022 migration for Fedwire, notable surges in same-day transaction volumes, and sweeping legislation such as the OBBBA and GENIUS Act that now mandate speed, intelligence, and inclusivity in US financial infrastructure. But with these changes now codified, the focus shifts from preparation to performance. For financial i ...
Can Predictive Intelligence Future-Proof Mastercard's Business Model?
ZACKS· 2025-10-06 15:06
Key Takeaways Mastercard is shifting from a card network to an AI-driven predictive intelligence powerhouse.The company uses AI to detect anomalies, predict trends and enhance fraud prevention and personalization.Predictive models now power risk management, credit checks and digital identity for safer global commerce.In a world that’s rapidly embracing digital change, Mastercard Incorporated (MA) is stepping up its game, transforming from a traditional card network into a powerhouse of predictive intelligen ...
Sprout Social Acquires NewsWhip, Enhancing Predictive Intelligence Capabilities and Accelerating AI Roadmap
Globenewswire· 2025-07-30 13:33
Core Insights - Sprout Social has acquired NewsWhip to enhance its capabilities in predictive media intelligence, allowing brands and publishers to better navigate the digital media landscape [1][4] - The integration of NewsWhip's AI-driven insights with Sprout Social's existing solutions will provide a comprehensive view of media and social signals, enabling proactive engagement [2][7] - The acquisition is expected to accelerate Sprout Social's AI roadmap and enhance its Listening capabilities, providing real-time, actionable intelligence to its customers [6][7] Company Overview - Sprout Social is a leading provider of cloud-based social media management software, serving approximately 30,000 brands with a focus on delivering smarter business impact [8] - NewsWhip, founded in 2011, specializes in real-time media intelligence, monitoring millions of signals to help brands identify trending stories and manage crises effectively [3][4] - The acquisition will see NewsWhip's team join Sprout Social, with its CEO Paul Quigley taking on the role of General Manager for Sprout's Listening business [4] Financial Details - The acquisition of NewsWhip was valued at $55 million in cash, with an additional potential of up to $10 million in performance-based earnouts over the next two years [5] - The deal was funded through Sprout's revolving credit facility and cash reserves [5]
Carrier Named a 2025 Organization of the Year for Excellence in Customer Service
Prnewswire· 2025-05-06 13:05
Core Insights - Carrier Global Corporation has been recognized as an Organization of the Year in the 2025 Excellence in Customer Service Awards for its innovative customer service initiatives [1][3] - The company's BluEdge™ Command Centers have delivered significant operational efficiencies, saving customers over $19 million and 600 million kWh in energy costs in 2024 alone [4] Group 1: BluEdge™ Command Centers - The BluEdge™ Command Centers utilize AI-driven insights and advanced connectivity to monitor and manage building operations, reducing equipment downtime and maintenance costs while enhancing occupant comfort [2][3] - Each month, the Command Centers handle over 10,000 proactive service requests and support more than 12,000 service technician calls, enabling swift resolution of issues [3] Group 2: Customer Impact - The operational efficiencies achieved through the BluEdge™ Command Centers are estimated to save customers more than $19 million and over 600 million kilowatt-hours of energy in 2024 [4] - The recognition from the Business Intelligence Group underscores Carrier's commitment to digital innovation and customer service excellence [3]