AI在商业中的应用与影响 - AI日益普及，引发了人们对效率提升的兴奋和对失业的担忧 [1] - 企业看到了利用AI提高效率和降低成本的机会，AI的每一次互动都在改进系统 [2] - 将人与技术结合是企业取得进步的关键，孤立地关注单一要素会导致失败 [3][4] - 领导者的衡量标准已经从专业知识转变为激发他人情感的能力，积极的情绪和心理安全感对员工敬业度、生产力和成本降低有深远的影响 [6] - AI可以快速分析大量报告，甚至可以提供处理人际关系问题的建议 [7] - AI可以帮助管理者准备困难的对话，提供建议和反馈，揭示盲点 [8][9][10] - AI主要在语言层面分析沟通，忽略了关系、文化、语气和面部表情等重要因素 [10][11] - 应该利用AI来优化信息，但不能取代人与人之间的真实连接和情感 [12] 情绪与管理的平衡 - 情绪并非普遍的自动反应，而是在大脑中根据情境和经验实时构建的 [14][15] - 员工的情绪很大程度上取决于管理者创造的环境 [15] - 情绪使思考更有效，管理者应结合AI提供的事实和数据，以及团队的情感来做决策 [16][17] 人工智能与人类优势的结合 - 过度分类员工会限制创新和增长，企业应关注候选人的成就、兴趣、承诺、适应性和自我意识 [17][18] - AI寻找模式和分类，而人类通过经验、情感、隐喻和故事来学习 [19] - 真正的商业是混乱的，需要接受混乱并从中找到意义 [22] - AI优化流程，而人类提供意义和在不确定性中做出决策 [25] - 领导者应利用AI释放的时间来培养动态的工作关系和发展独特的人类能力 [24]

Harvard Business Review research shows that employees who excel in both technical skills and soft skills like empathy, communication, collaboration and problem-solving are more likely to climb the corporate ladder and earn a higher salary. https://t.co/nEaZInBRZ2 ...

4 Six-Figure Careers Where Soft Skills Outweigh Technical Know-How https://t.co/fxQU6mJR4ihttps://t.co/fxQU6mJR4i ...

Future of Work & Skills - Technical skills contribute only 15% to job success, while soft skills contribute 85% [7] - Soft skills are considered "forever skills" and are crucial for long-term job security [7][11][17] - The speaker introduces the "SS Treaty" which stands for Soft Skills, Smart Survival, and Sustainable Success [12] Key Soft Skills (The Three C's) - **Communication:** Essential for connecting and comes in two forms: one-to-one and one-to-many (public speaking) [14][16][17] - **Creativity:** Involves thinking outside the box, making do with what's inside the box, and creating the box when it's not there [14][22][23] - **Emotional Intelligence:** Contributes to 58% of job success and is crucial for understanding and managing emotions in the workplace [14][24] Technology & AI - Technology is defined as anything that makes life easier, better, and faster [2] - AI, like any technology, is a tool, and fear of technology leads to becoming a "fool" [4][5] - Humans need to embrace technology and use it as a tool for change and collaboration, not competition [5][25]

Career Opportunities - Highlights six-figure careers where soft skills are more important than technical skills [1] Skills Focus - Emphasizes the importance of soft skills in certain high-paying professions [1]

Core Argument - The talk emphasizes the enduring importance of "Forever Skills," or soft skills, in an era increasingly shaped by automation and AI [1] - It challenges the audience to prioritize soft skills alongside technical expertise, recognizing their irreplaceable value [1] Key Concepts - Introduces the "Soft Skills Trinity" as a framework for understanding essential human capabilities [1] Speaker & Impact - Paa Kwesi Folson is recognized as an award-winning speaker and strategist in business and thought leadership [1] - Folson's insights have significantly impacted individuals and corporate entities in areas like communication, business growth, and personal branding [1] Event Context - The talk was presented at a TEDx event, independently organized under the TED conference format [1]

Core Insights - The majority of leaders believe entry-level employees are unprepared for their jobs, despite a perception of improved readiness compared to last year [1][2] - A significant portion of leaders attribute this unpreparedness to a lack of soft skills, particularly in larger companies [2] Group 1: Preparedness of Entry-Level Employees - Only 22% of company leaders surveyed indicated that entry-level workers were very or completely prepared for their roles [2] - 47% of leaders felt that these workers were somewhat prepared, while 31% believed they were hardly or not at all prepared [2] Group 2: Skills Gap and Responsibility for Training - 64% of leaders at companies with 1,000 or more employees cited a lack of soft skills as a reason for unpreparedness, compared to 41% at smaller companies [2] - 42% of workers surveyed also blamed a lack of soft skills for their unpreparedness [3] - There is a disagreement between employers and employees regarding the responsibility for upskilling, with most leaders believing it is primarily the workers' responsibility [4] Group 3: Training Adequacy - 80% of leaders claimed to offer adequate training, an increase from the previous year, but fewer workers agreed with this statement compared to the prior year [4] Group 4: Impact of AI on Entry-Level Jobs - Nearly 75% of respondents in a Zety survey believe that AI will reduce entry-level corporate job opportunities in the next five years [5] - 83% of workers in the General Assembly survey think AI can perform most entry-level jobs as well as humans [5] Group 5: Industry Perspective - General Assembly's CEO emphasized the need for employers to invest in training and upskilling to avoid a critical skills shortage in the future [6]

Skills Focus - The article highlights the importance of soft skills in the modern workplace [1] - It suggests these skills are crucial for career success in the "New World Of Work" [1] Skills Mentioned - The article mentions 6 soft skills that can make individuals "unstoppable" [1]

6 Soft Skills That Make You Unstoppable In The New World Of Work https://t.co/PgXG7jhi9D https://t.co/F6Gt053eVd ...

6 Soft Skills That Make You Unstoppable In The New World Of Work https://t.co/rlSjKre4c2 https://t.co/ps737r6XAH ...