Core Argument - The argument against the notion that AI will replace enterprise software is refuted, emphasizing that AI cannot fully replicate the complex functionalities required in enterprise environments [1]. Group 1: AI and Enterprise Software - AI is not positioned to replace enterprise software, as the integration with major hyperscalers is essential for providing comprehensive solutions [1]. - The complexity of enterprise AI is highlighted, indicating that it requires more than just consumer AI capabilities, particularly in managing regulatory processes and legacy systems [3]. - There is a significant frustration with existing systems of record, which struggle to integrate AI effectively due to their siloed nature [4]. Group 2: Security and Operations - The company manages security operations and assets, enhancing both employee and customer experiences through its platform [2]. - The platform allows innovators to perform job coding using natural language, streamlining operations without the need for traditional keyboard input [3]. Group 3: AI Integration - The company emphasizes that AI is a cross-functional endeavor, necessitating collaboration across various functions to be effective [5].

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Core Insights - The study reveals that 97% of CFOs report their boards expect regular updates on AI investments, while 32% express concerns about the ROI uncertainty of AI projects [1][7][8] AI Investment Trends - AI spending is projected to increase significantly in 2026, with 83% of CFOs expecting a rise in AI investment across their organizations, and 80% anticipating increased spending specifically within finance [2] - Nearly 78% of CFOs forecast budget increases of up to 50% across their organizations, while 22% expect increases of more than 50% [3] CFO Leadership in AI Strategy - 75% of CFOs now lead their organization's AI strategy, compared to only 42% of CTOs/CIOs and 27% of CEOs [4] - While 67% of CFOs believe their AI strategy is ahead of the curve, only 35% report an excellent understanding of AI [4] Collaboration and Integration - 50% of CFOs report a more strategic relationship with the CTO/CIO, and 33% describe it as more collaborative, indicating deeper collaboration across the C-suite [5] - 57% of CFOs anticipate greater cross-functional collaboration as AI adoption within finance accelerates [5] Board Expectations and ROI Measurement - 54% of boards strongly support AI initiatives, with 40% being cautiously optimistic, emphasizing the importance of ROI [6][8] - 93% of CFOs believe their organization understands the ROI of current AI investments, but there is a split in their own views on the value of these investments [8] Current AI Application and Future Ambitions - Current AI applications are fragmented, primarily focused on financial close (66%), forecasting and planning (62%), compliance (54%), and reporting (45%) [10] - 61% of CFOs plan to apply AI to advanced decision-making tools for scenario modeling and financial forecasting, indicating a strategic vision for the future [13]

Core Viewpoint - The enterprise software sector has faced significant challenges this year, primarily due to the rise of AI, which is capable of automating coding tasks traditionally performed by software companies. Despite this, Service Now has reported strong financial performance, indicating resilience in the face of industry headwinds [1][2]. Company Performance - Service Now's stock has declined nearly 24% from its all-time high in January, yet the company reported a 22% revenue growth and a 56% earnings beat based on a $426 million basis. Management has raised nearly every line of their full-year forecast, showcasing strong operational performance [2][4]. - The company has secured over 103 deals exceeding $1 million in net new annual contract value (ACV), with 10 deals above $10 million and 3 above $20 million, indicating robust demand for its services [7]. AI Integration and Strategy - Service Now has developed a unique AI platform designed for business transformation, integrating with various clouds and data sources to enhance operational efficiency. This platform currently manages 75 billion workflows in real-time, facilitating over a trillion transactions across industries [6]. - The company emphasizes that its AI platform is distinct from consumer AI, focusing on enterprise needs such as security operations and regulatory compliance, which are complex and require integration across multiple functions [13][14]. Market Position and Future Outlook - Service Now positions itself as a leader in the enterprise software space, claiming to be the only company capable of providing seamless integration across various cloud services. This unique offering is expected to drive continued growth and customer satisfaction [16][20]. - The company is preparing for a five-for-one stock split to make shares more accessible to individual investors, aiming to broaden its investor base beyond institutional clients. This move reflects the company's commitment to engaging with retail investors [18][20].

Guidewire Software (NYSE:GWRE) 2025 Analyst Day Summary Company Overview - **Company**: Guidewire Software - **Industry**: Insurance Technology (InsurTech) Key Financial Highlights - **Durable ARR Growth**: The company has a strong Annual Recurring Revenue (ARR) growth engine, primarily driven by cloud migrations and modernization of core insurance processing systems [1][3][4] - **Growth Rate**: The cloud business has seen growth rates increase into the upper teens, with expectations for this growth to be durable moving forward [3][4] - **Customer Retention**: Guidewire has maintained high retention rates due to long-term customer relationships, often signing five-year contracts that ramp over time [2][4][6] Cloud Transition and Product Development - **Cloud Migration**: The transition to cloud services is a significant focus, with approximately 150 on-prem customers still to migrate [14][65] - **New Product Innovations**: The introduction of new products like PricingCenter and UnderwritingCenter is aimed at addressing specific customer needs and facilitating easier entry points for clients [32][33][34] - **AI Integration**: The company is prioritizing investments in AI, particularly in underwriting, to enhance product offerings and operational efficiency [26][28][31] Financial Projections and Growth Strategy - **FY26 and FY28 Targets**: The company expects to exceed previous ARR goals, projecting around $1.7 billion in ARR by FY28, with a compound annual growth rate (CAGR) of 15% to 16% for total revenue [16][18] - **Investment in Growth**: A significant portion of incremental gross profit will be reinvested into the business to support growth initiatives, particularly in R&D and product development [17][74] - **Operating Cash Flow**: Expected operating cash flow for FY26 is around $360 million, with a focus on maintaining a strong balance sheet [19] Market Dynamics and Customer Engagement - **Increased Pressure on Customers**: Decision-makers in insurance companies are facing heightened pressure to modernize and adopt new technologies, creating opportunities for Guidewire [35][36] - **Expansion Opportunities**: The company is focused on expanding its share of customer wallets by offering integrated solutions that address multiple business needs [60][62] Strategic Focus Areas - **M&A Strategy**: Guidewire is open to strategic acquisitions, particularly in adjacent markets, while avoiding horizontal consolidation plays [15][19] - **Global Market Penetration**: There is a significant opportunity for growth in international markets, with plans to enhance product extensibility and implementation efficiency [70][71] Conclusion - **Positive Outlook**: Guidewire Software is well-positioned for future growth, driven by its cloud transition, innovative product offerings, and strong customer relationships. The company is committed to leveraging AI and expanding its market presence to capture additional value in the insurance technology space [20][68][69]

Core Insights - ServiceNow CEO Bill McDermott emphasized that artificial intelligence (AI) will not render enterprise software obsolete, highlighting the necessity of integrating with major hyperscalers to enhance their offerings [1][3] - The company provides essential software solutions for various industries, including asset management, operations, and security, which are critical for complex functions, particularly in sectors like financial services [2][3] - McDermott dismissed concerns that AI could replace systems of record, asserting that AI's effectiveness is limited when applied in siloed environments, and that it requires a cross-functional approach [3] Company Developments - ServiceNow proposed a five-for-one stock split to attract more retail investors, indicating a shift in focus beyond institutional investors [4] - Following a strong earnings report that exceeded expectations, ServiceNow's shares experienced a more than 4% increase in extended trading [4]

Financial Data and Key Metrics Changes - Subscription revenue for Q3 2025 was $3.299 billion, growing 20.5% year over year in constant currency, exceeding guidance by 100 basis points [20] - Remaining performance obligations (RPO) ended at approximately $24.3 billion, representing 23% year over year constant currency growth [20] - Current RPO was $11.35 billion, reflecting 20.5% year over year constant currency growth, beating guidance by 250 basis points [20] - Non-GAAP operating margin was 33.5%, 300 basis points above guidance, driven by top-line outperformance and operational efficiencies [23] - Free cash flow margin was 17.5%, up 50 basis points year over year [23] Business Line Data and Key Metrics Changes - Now Assist had 12 deals over $1 million in net new ACV, including one over $10 million, indicating strong performance [22] - IT Service Management (ITSM) and HR Plus net new ACV doubled quarter over quarter, while IT Operations Management (ITOM) Plus net new ACV surged more than 5x quarter over quarter [22] - Customer Service Management (CSM) Plus deal volume tripled year over year [22] Market Data and Key Metrics Changes - The transportation and logistics sector led growth with over 90% year over year increase in net new ACV, followed by retail, hospitality, and education sectors, both growing over 50% [21] - The U.S. Federal business grew net new ACV over 30% year over year, showcasing strong demand in the government sector [21] Company Strategy and Development Direction - The company is focusing on AI business transformation, with a target of exceeding $1 billion in AI products ACV by 2026 [7][22] - ServiceNow is positioning itself as a leader in enterprise AI, integrating various technologies to provide comprehensive solutions [10][19] - The company is raising guidance for Q4 and full-year 2025, reflecting confidence in its growth trajectory and market opportunities [7][24] Management's Comments on Operating Environment and Future Outlook - Management expressed strong confidence in the future, highlighting the significant market opportunity for the platform and the ongoing demand for AI solutions [6][7] - The company acknowledged potential impacts from the ongoing government shutdown on deal timing in the U.S. Federal business for Q4 [26] Other Important Information - The Board of Directors approved a five-for-one stock split to make shares more accessible to a broader base of investors [24] - The company ended Q3 with $9.7 billion in cash and investments, indicating a robust balance sheet [23] Q&A Session Summary Question: Integration and Implementation of Agentic Technology - Bill McDermott discussed the importance of integration expertise and the role of external partners in successfully implementing agentic technology [30][31] Question: Broader Sales Organization and AI Solutions - Amit Zavery confirmed that the sales organization is becoming more adept at selling AI solutions, with a growing number of customers live on the platform [41] Question: Federal Government Shutdown Impact - Gina Mastantuono explained that while demand remains strong, the government shutdown has led to a more prudent approach in guidance [45][46] Question: Demand Trends and AI Consumption - Bill McDermott highlighted strong demand trends and the significant growth in AI consumption, particularly in the context of customer engagement [50][51] Question: MoveWorks Acquisition Update - Gina Mastantuono provided an update on the expected closing of the MoveWorks deal, emphasizing that current successes are independent of this acquisition [75] Question: AI Control Tower Demand - Amit Zavery noted that the AI Control Tower is gaining significant interest from customers concerned about managing AI security and compliance [80]

Financial Data and Key Metrics Changes - Subscription revenue for Q3 2025 was $3.299 billion, growing 20.5% year over year in constant currency, exceeding guidance by 100 basis points [20] - Remaining Performance Obligations (RPO) ended at approximately $24.3 billion, representing 23% year over year constant currency growth [20] - Current RPO was $11.35 billion, reflecting 20.5% year over year constant currency growth, beating guidance by 250 basis points [20] - Non-GAAP operating margin was 33.5%, 300 basis points above guidance, driven by top-line outperformance and operational efficiencies [23] - Free cash flow margin was 17.5%, up 50 basis points year over year [23] Business Line Data and Key Metrics Changes - Now Assist had 12 deals over $1 million in net new ACV, including one over $10 million, indicating strong performance [22] - IT Service Management (ITSM) and HR Plus net new ACV doubled quarter over quarter, while IT Operations Management (ITOM) Plus net new ACV surged more than 5x quarter over quarter [22] - Customer Service Management (CSM) Plus deal volume tripled year over year [22] Market Data and Key Metrics Changes - The transportation and logistics sector led growth with over 90% year over year increase in net new ACV, followed by retail, hospitality, and education sectors, both growing over 50% [21] - The U.S. Federal business grew net new ACV over 30% year over year, demonstrating strong demand [21] Company Strategy and Development Direction - The company is focused on AI business transformation, with a target of exceeding $1 billion in AI products ACV by 2026 [7][22] - ServiceNow aims to integrate AI into enterprise workflows, emphasizing the importance of governance and management of AI technologies [8][10] - The company is raising guidance for Q4 and full-year 2025, reflecting confidence in market opportunities and operational execution [7][24] Management's Comments on Operating Environment and Future Outlook - Management expressed strong confidence in the future, highlighting the significant market opportunity for the ServiceNow platform [6][7] - The ongoing government shutdown may impact deal timing in the U.S. federal business, but demand remains strong [26][45] - The company is optimistic about the trajectory of its business, with a robust pipeline heading into Q4 [53] Other Important Information - The Board of Directors approved a five-for-one stock split to make shares more accessible to a broader base of investors [24] - The company ended Q3 with $9.7 billion in cash and investments, indicating a strong balance sheet [23] Q&A Session Summary Question: Integration and Implementation of Agentic Technology - Bill McDermott discussed the importance of integration expertise and the role of external partners in implementing agentic technology [30][31] Question: Broader Sales Organization and AI Solutions - Amit Zavery confirmed that the sales organization is becoming more adept at selling AI solutions, with a growing number of customers live on the platform [41] Question: Federal Government Impact on Guidance - Gina Mastantuono explained that the company has factored in prudence regarding the federal government shutdown, affecting deal timing [45][46] Question: Demand Trends and AI Consumption - Bill McDermott noted that demand is stronger than ever, with significant growth in AI consumption and utilization [50][51] Question: MoveWorks Acquisition Update - Gina Mastantuono indicated that the MoveWorks deal is expected to close towards the end of Q4, enhancing ServiceNow's AI capabilities [75] Question: AI Control Tower Demand - Amit Zavery highlighted the strong interest in the AI Control Tower, which addresses customer concerns about managing AI technologies [80]

Financial Data and Key Metrics Changes - Subscription revenue for Q3 2025 was $3.299 billion, growing 20.5% year over year in constant currency, exceeding guidance by 100 basis points [19] - Remaining performance obligations (RPO) ended at approximately $24.3 billion, representing 23% year over year constant currency growth [19] - Current RPO was $11.35 billion, reflecting 20.5% year over year constant currency growth, beating guidance by 250 basis points [19] - Non-GAAP operating margin was 33.5%, 300 basis points above guidance, driven by top-line outperformance and operational efficiencies [22] - Free cash flow margin was 17.5%, up 50 basis points year over year [22] Business Line Data and Key Metrics Changes - Now Assist had 12 deals over $1 million in net new ACV, including one over $10 million, indicating strong performance in AI products [21] - IT Service Management and HR Plus net new ACV doubled quarter over quarter, while IT Operations Management Plus surged more than 5x quarter over quarter [21] - Customer Service Management Plus deal volume tripled year over year, showcasing significant growth in CRM solutions [21] Market Data and Key Metrics Changes - Transportation and logistics led the way with over 90% year over year growth in net new ACV, followed by retail, hospitality, and education, both growing over 50% [20] - U.S. Federal business grew net new ACV over 30% year over year, demonstrating strong demand in the government sector [20] Company Strategy and Development Direction - The company is focusing on AI business transformation, with a target of exceeding $1 billion in AI products ACV by 2026 [6][21] - The introduction of the AI Control Tower aims to provide governance and management for AI initiatives, addressing customer concerns about security and compliance [76][79] - The company is enhancing its platform with industry-specific solutions, leveraging partnerships to build tailored offerings for sectors like financial services and retail [67][68] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the future, raising guidance for Q4 and full-year 2025 based on strong Q3 performance [4][24] - The ongoing government shutdown may impact deal timing in the U.S. federal business, but demand remains strong [24][42] - The company is experiencing a cultural shift towards AI adoption internally, enhancing operational efficiencies and employee satisfaction [39] Other Important Information - The Board of Directors approved a five-for-one stock split to make shares more accessible to a broader base of investors [23] - The company ended Q3 with $9.7 billion in cash and investments, indicating a robust financial position [22] Q&A Session Summary Question: Integration and implementation of agentic technology - Management acknowledged the need for integration expertise and mentioned plans to invest in forward-deployed engineers to assist customers [28][33] Question: Broader sales organization and partner base for AI solutions - Management confirmed that the sales organization is becoming more adept at selling AI solutions, with a significant increase in customer assists [37][38] Question: Impact of government shutdown on guidance - Management noted that while demand remains strong, they have factored in prudence regarding the timing of federal deals due to the shutdown [41][42] Question: Consumption trends and AI credits - Management highlighted a 55x growth in assists since May, indicating strong customer engagement and usage of AI solutions [52][58] Question: Demand for AI Control Tower - Management reported a 4x growth in customer interest for the AI Control Tower, emphasizing its importance for managing AI initiatives [76][79]

Q3 2025 Financial Performance - Subscription revenues reached $3,299 million, representing a year-over-year increase of 21.5%, or 20.5% on a non-GAAP constant currency basis[19] - Current Remaining Performance Obligations (cRPO) totaled $11.35 billion, a 21% year-over-year increase, or 20.5% on a non-GAAP constant currency basis[19] - Remaining Performance Obligations (RPO) amounted to $24.3 billion, reflecting a 24% year-over-year increase, or 23% on a non-GAAP constant currency basis[19] - Non-GAAP operating margin was 33.5%, an increase of approximately 250 basis points year-over-year[19] - Non-GAAP free cash flow margin was 17.5%, an increase of approximately 50 basis points year-over-year[19] Q4 2025 Guidance - Subscription revenues are projected to be between $3,420 million and $3,430 million, representing a 19.5% year-over-year increase, or 17.5% to 18% on a non-GAAP constant currency basis[23] - Non-GAAP operating margin is expected to be 30%, an increase of approximately 50 basis points year-over-year[23] - Current RPO (cRPO) growth is projected at 23%, or 19% on a non-GAAP constant currency basis[23] FY 2025 Guidance - Subscription revenues are projected to be between $12,835 million and $12,845 million, representing a 20.5% year-over-year increase, or 20% on a non-GAAP constant currency basis[23] - Non-GAAP subscription gross margin is expected to be 83.5%, a decrease of approximately 150 basis points year-over-year[23] - Non-GAAP operating margin is expected to be 31%, an increase of approximately 150 basis points year-over-year[23] - Non-GAAP free cash flow margin is expected to be 34%, an increase of approximately 250 basis points year-over-year[23]