Core Insights - The article highlights a significant shift in consumer behavior towards experiential shopping, moving from mere consumption to seeking emotional and sensory experiences in retail environments [1][4][25] - The rise of the "experience economy" is evident, with consumers desiring more than just products; they seek engaging interactions and memorable experiences [1][18] Group 1: Consumer Trends - Data from the National Bureau of Statistics indicates that from 2013 to 2024, per capita service consumption expenditure in China increased from 5,000 yuan to 13,000 yuan, with its share of total consumption rising from 39.7% to 46.1% [1] - Over one-third of young consumers prefer shopping in physical stores not just for purchasing but for the atmosphere and inspiration [1] - The emergence of the "He Economy" reflects a growing trend where male consumers are increasingly focused on self-care and grooming, with online sales of men's skincare products projected to grow nearly 20% year-on-year in 2024 [5][9] Group 2: Company Initiatives - Watsons has launched new in-store experiences targeting men, children, and health, enhancing sensory experiences and emotional satisfaction for consumers [1][14] - The "Male Equipment Supply Station" has been introduced in key cities, featuring a rugged industrial design to create a dedicated shopping space for male consumers, significantly improving product visibility and shopping convenience [5][14] - Watsons plans to expand the "Male Equipment Supply Station" to 300 stores nationwide, tapping into the previously underdeveloped male consumer market [14][25] Group 3: Children's Market - Watsons has created a "Children's Selected Zone" in select stores, offering over 250 products tailored for children aged 3 and above, reflecting the shift towards a more refined and emotional approach to children's consumption [12][18] - The introduction of children's makeup services and play areas in stores aims to enhance the shopping experience for families, allowing parents to shop while their children are entertained [18][25] Group 4: Health and Wellness Focus - Watsons is leveraging its health and beauty heritage by establishing health experience centers in multiple cities, aiming for a threefold increase in health product sales over three years [21][25] - The company is also integrating AI technology with the launch of an AI health consultant, providing personalized health advice and enhancing the consumer experience [25]