Financial Data and Key Metrics Changes - Revenues increased to $621.3 million, up 2.7% from the prior year period [3][10] - Operating income declined to $45.3 million from $55.5 million year-over-year [10] - Net income decreased to $34.4 million, or $1.89 per diluted share, down from $43.1 million, or $2.31 per diluted share [10] - Adjusted EBITDA was $82.8 million compared to $94 million in the prior year [10] - Effective tax rate increased to 26.9% from 25.6% in the prior year [10] Business Line Data and Key Metrics Changes - Uniform and Facility Service Solutions segment revenues increased to $565.9 million, with organic growth of 2.4% [11][12] - Operating margin for the Uniform and Facility Service Solutions segment was 7.4%, down from 8.8% in the previous year [12] - First Aid and Safety Solutions segment revenues grew by 15.3% to $30.2 million [14] - Other segment revenues decreased by 2.9% to $25.2 million [14] Market Data and Key Metrics Changes - The employment climate has softened, affecting rental and direct sale accounts [6][14] - Energy costs represented 4.1% of revenues in the first quarter [13] Company Strategy and Development Direction - The company is focused on investments in sales and service organizations to build a sustainable growth platform [3][4] - Key initiatives include operational excellence through the UniFirst Way, enhanced inventory management, and digital transformation [4][5] - The company is evaluating an unsolicited proposal from Cintas, engaging independent advisors to determine the best course of action [8][9] Management's Comments on Operating Environment and Future Outlook - Management remains confident in the ongoing investments yielding measurable improvements [7] - The full-year guidance for fiscal 2026 remains unchanged, with consolidated revenue expected between $2.475 billion and $2.495 billion [16] - Management anticipates steady improvement towards mid-single-digit organic growth and high-teens adjusted EBITDA margins by 2027 or 2028 [18][19] Other Important Information - The company repurchased approximately $32 million of common stock during the quarter and increased the common stock dividend [7] - Capital expenditures for the quarter were $38.9 million, with four first-aid businesses acquired for $14.9 million [15] Q&A Session Summary Question: Timeline for achieving long-term objectives - Management expects to see steady improvement towards mid-single-digit organic growth and high-teens adjusted EBITDA margins by 2027 or 2028 [18][19] Question: New account growth and customer mix - New account growth is strong, particularly in mid-size accounts, due to a tiered sales organization [31][32] Question: Impact of employment climate on growth - The employment climate has become a headwind, affecting existing account penetration and overall growth [33][34] Question: Unchanged revenue guidance - Management feels positive about top-line momentum but believes it is too early to make meaningful changes to guidance [38][39] Question: Categories of savings from margin improvement initiatives - Significant opportunities include global inventory sharing and new product launches, with benefits expected to materialize over the next few years [41][42][43]

Financial Data and Key Metrics Changes - Revenues increased to $621.3 million, up 2.7% from the prior year period [3][9] - Operating income decreased to $45.3 million from $55.5 million year-over-year [9] - Net income decreased to $34.4 million, or $1.89 per diluted share, down from $43.1 million, or $2.31 per diluted share [9] - Adjusted EBITDA decreased to $82.8 million from $94 million in the prior year [9] - Effective tax rate increased to 26.9% from 25.6% in the prior year [9] Business Line Data and Key Metrics Changes - Uniform and Facility Service Solutions revenues increased to $565.9 million, with organic growth of 2.4% driven by strong new account sales and improved customer retention [10][12] - First Aid and Safety Solutions revenues increased by 15.3% to $30.2 million, primarily due to investments in the First Aid van business [13] - Other segment revenues decreased by 2.9% to $25.2 million, reflecting the anticipated start of a large refurbishment project wind-down [13] Market Data and Key Metrics Changes - The employment climate has softened, affecting both rental and direct sale accounts, which has tempered growth [6][32] - Energy costs represented 4.1% of revenues in the first quarter [12] Company Strategy and Development Direction - The company is focused on investments in sales and service organizations to build a stronger platform for growth [3][4] - Key initiatives include operational excellence through the UniFirst Way, enhanced inventory management, and digital transformation [4][5] - The company is committed to creating value for all stakeholders, including employees, customers, and shareholders [7] Management's Comments on Operating Environment and Future Outlook - Management remains confident in the ongoing investments yielding measurable improvements in growth metrics [6] - The full-year guidance for fiscal 2026 remains unchanged, with consolidated revenue expected between $2.475 billion and $2.495 billion [15] - Management anticipates inflection points in profitability and growth initiatives by 2027 and 2028 [19][40] Other Important Information - The company repurchased approximately $32 million of common stock during the quarter and over $77 million in the past two quarters [6] - The board is evaluating an unsolicited non-binding proposal from Cintas, engaging independent financial and legal advisors [7][8] Q&A Session Summary Question: Timeline for achieving long-term objectives - Management expects steady improvement towards mid-single-digit organic growth and high-teens adjusted EBITDA margins by 2027 and 2028 [17][19] Question: New account growth and customer mix - New accounts are primarily from mid-size customers, with a focus on improving sales organization structure [29][30] Question: Impact of employment climate on growth - The employment situation has become incrementally more impactful, affecting existing account penetration [32] Question: Unchanged revenue guidance despite momentum - Management believes it is early in the year to make meaningful changes to guidance, despite positive top-line momentum [38] Question: ERP implementation status - The ERP project is ongoing, with core financial modules being prioritized this year and supply chain enhancements expected in 2027 [50][51]

Financial Data and Key Metrics Changes - Revenues increased to $621.3 million, up 2.7% from the prior year period [3][9] - Operating income decreased to $45.3 million from $55.5 million year-over-year [9] - Net income for the quarter decreased to $34.4 million, or $1.89 per diluted share, down from $43.1 million, or $2.31 per diluted share [9] - Consolidated Adjusted EBITDA was $82.8 million compared to $94 million in the prior year [9] - Effective tax rate increased to 26.9% from 25.6% in the prior year [9] Business Line Data and Key Metrics Changes - Uniform and Facility Service Solutions segment revenues increased to $565.9 million, with organic growth of 2.4% [10][11] - First Aid and Safety Solutions segment revenues grew by 15.3% to $30.2 million, driven by investments in the First Aid Van Business [5][12] - Other segment revenues decreased by 2.9% to $25.2 million due to anticipated project wind-downs [12][13] - Operating margin for Uniform and Facility Service Solutions was 7.4%, down from 8.8% in the previous year [11] Market Data and Key Metrics Changes - The employment climate has softened, affecting both rental and direct sale accounts [5][6] - Energy costs represented 4.1% of revenues in the first quarter [11] Company Strategy and Development Direction - The company is focused on investments in sales and service organizations to build a sustainable growth platform [3][4] - Key initiatives include operational excellence through the UniFirst Way, enhanced inventory management, and digital transformation [4][5] - The company is evaluating an unsolicited proposal from Cintas, engaging independent advisors to determine the best course of action [7][8] Management's Comments on Operating Environment and Future Outlook - Management remains confident in the ongoing investments yielding measurable improvements in growth metrics [6] - The full-year fiscal 2026 guidance remains unchanged, with consolidated revenue expected between $2.475 billion and $2.495 billion [15] - Management anticipates steady improvement towards mid-single-digit organic growth and high-teens adjusted EBITDA margins by 2027-2028 [17][18] Other Important Information - The company repurchased approximately $32 million of common stock during the quarter and increased the common stock dividend [6] - Capital expenditures for the quarter were $38.9 million, with four first-aid businesses acquired for $14.9 million [14] Q&A Session Summary Question: Timeline for achieving long-term objectives - Management expects to see steady improvement towards mid-single-digit organic growth and high-teens adjusted EBITDA margins by 2027-2028, with significant milestones anticipated in the next 18-24 months [17][18] Question: New account growth and customer mix - New account growth is being driven by a tiered sales organization focusing on mid-size accounts, which has shown positive results [26][27] Question: Impact of employment climate on growth - The employment climate has become a headwind, but the company is making progress in product placements and customer retention [28][30] Question: Unchanged revenue guidance - Management feels positive about top-line momentum but believes it is too early to make meaningful changes to guidance due to economic weaknesses affecting customer purchasing [33][34] Question: ERP implementation status - The ERP project is ongoing, with foundational releases scheduled for this year and supply chain enhancements expected in 2027 [44][45]

Financial Data and Key Metrics Changes - Full-year revenues for fiscal 2025 reached $2.432 billion, a 2.1% increase compared to fiscal 2024 after adjusting for an additional week of operations in the previous year [5][21] - Consolidated revenues in Q4 2025 were $614.4 million, down from $639.9 million in the prior year, with a revenue growth of approximately 3.4% when excluding the extra week in fiscal 2024 [21][22] - Consolidated operating income for Q4 2025 was $49.6 million, compared to $54 million in the prior year, while net income decreased to $41 million or $2.23 per diluted share from $44.6 million or $2.39 per diluted share [21][22] Business Line Data and Key Metrics Changes - Uniform and Facility Service Solutions revenues for Q4 2025 were $560.1 million, a decrease of 4.4% from Q4 2024, with organic growth of approximately 2.9% [23][24] - First Aid and Safety Solutions segment revenues in Q4 2025 increased to $31.1 million, with organic growth of 12.4% driven by the segment's van business [25] - Revenues from the Other segment, which includes nuclear services, were $23.3 million, a decrease of 5.3% from Q4 2024 due to lower activity in North American nuclear operations [26] Market Data and Key Metrics Changes - The company experienced notable improvements in customer retention in fiscal 2025 after two years of elevated lost business, with positive trends in key leading indicators such as NPS scores [7] - The employment environment has impacted parts of the customer base, leading to fluctuations in wear-in numbers and overall growth rates [7][12] Company Strategy and Development Direction - The company aims to drive organic growth to mid-single digits and improve EBITDA margins into the high teens over the next couple of years [16] - Investments in technology and organizational initiatives are expected to enhance operational efficiency and scalability, particularly through the implementation of the Oracle ERP system [11][31] - The company is focusing on enhancing customer experience and operational excellence through the introduction of the UniFirst Way, a collection of service-focused procedures [8] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the ability to drive meaningful improvements in overall profitability despite expected temporary setbacks in fiscal 2026 [14][16] - The impact of tariffs is anticipated to escalate in fiscal 2026, but the company believes it is well-positioned to navigate the evolving trade situation [12][13] - Management highlighted the importance of patience and thoughtful execution in addressing current sourcing and cost environments [16] Other Important Information - The company made significant investments in capital expenditures totaling $154.3 million in fiscal 2025, focusing on facility additions and system updates [26] - The company plans to continue deploying cash flows for strategic investments, including infrastructure enhancements and share buyback programs [18] Q&A Session Summary Question: Can you confirm the drivers for the guided 2.6% organic growth for Uniform and Facility Service Solutions? - Management indicated that while there is momentum in sales and retention, the economic outlook and fluctuations in employment cycles are contributing factors to the current organic growth outlook [34][35] Question: What are the expected impacts on margins for 2026? - Management noted that tariffs, sales and service investments, and digital transformation costs are expected to impact margins, with operational efficiencies anticipated to provide some offsets [37][38] Question: Will benefits from sales and service investments be realized in 2026? - Management clarified that while some benefits from sales and service investments will begin to materialize in 2026, significant ERP-enabled benefits are expected to emerge in 2027 and beyond [45][46] Question: How do you expect pricing dynamics to evolve in 2026? - Management acknowledged that pricing remains challenging due to inflation and tariffs, but they anticipate working through these dynamics with customers [53][54] Question: What is the expected impact of the nuclear services business in fiscal 2026? - Management expects a wind-down of a large project in the first quarter, with normal seasonality affecting the nuclear business throughout the year [75][76]

Financial Data and Key Metrics Changes - Full-year revenues for fiscal 2025 reached $2.432 billion, a 2.1% increase compared to fiscal 2024 after adjusting for an additional week of operations in the previous year [5][21] - Consolidated revenues in Q4 2025 were $614.4 million, down from $639.9 million in the prior year, with a revenue growth of approximately 3.4% when excluding the extra week in fiscal 2024 [21][22] - Consolidated operating income for Q4 2025 was $49.6 million, compared to $54 million in the prior year, while net income decreased to $41 million or $2.23 per diluted share from $44.6 million or $2.39 per diluted share [21][22] - Consolidated adjusted EBITDA for Q4 2025 was $88.1 million, down from $95 million in the prior year [21][22] Business Line Data and Key Metrics Changes - Uniform & Facility Service Solutions revenues for Q4 2025 were $560.1 million, a decrease of 4.4% from Q4 2024, with organic growth of approximately 2.9% [23][24] - First Aid & Safety Solutions segment revenues in Q4 2025 increased to $31.1 million, with organic growth of 12.4% driven by the segment's van business [25] - Revenues from the Other segment, which includes nuclear services, were $23.3 million, a decrease of 5.3% from Q4 2024 due to lower activity in North American nuclear operations [26] Market Data and Key Metrics Changes - The company noted improvements in customer retention and key performance metrics, despite a softer employment environment impacting parts of its customer base [7][8] - The First Aid & Safety Solutions segment is expected to achieve double-digit growth in fiscal 2026, reflecting strong market potential [17] Company Strategy and Development Direction - The company is focused on driving organic growth to mid-single digits and improving EBITDA margins into the high teens [16] - Investments in technology and organizational initiatives are aimed at enhancing customer experience and operational excellence [3][10] - The introduction of the UniFirst Way aims to unify operational approaches and improve service delivery [8][9] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company's ability to drive meaningful improvements in overall profitability despite anticipated challenges in fiscal 2026 [14][19] - The impact of tariffs is expected to influence short to medium-term profitability, with ongoing efforts to mitigate cost increases [12][13] - Management acknowledged that fiscal 2026 may reflect a temporary step back in profitability due to investments in growth initiatives [16][28] Other Important Information - The company has a robust balance sheet with no long-term debt and cash equivalents totaling $209.2 million [26] - Capital expenditures for fiscal 2025 totaled $154.3 million, with ongoing investments in infrastructure and automation initiatives [26][18] Q&A Session Summary Question: Can you confirm the drivers for the guided 2.6% organic growth for Uniform & Facility Services? - Management indicated that improvements in sales and retention are expected, but challenges from the employment environment may impact growth [33][35] Question: What are the factors impacting margins for 2026? - Management highlighted tariffs, sales and service investments, and digital transformation costs as key factors affecting margins [37][38] Question: Will benefits from sales and service investments be seen in 2026? - Management stated that while some benefits may emerge, significant improvements from ERP-related investments are expected in 2027 and beyond [44][45] Question: What is the outlook for pricing in 2026? - Management noted that pricing remains challenging due to inflation and tariffs, but they expect to work through these dynamics with customers [53][55] Question: Can you provide insights on the nuclear services business for fiscal 2026? - Management expects a wind-down of a large project in the first quarter, with normal seasonality affecting performance throughout the year [75][76]

Financial Data and Key Metrics Changes - Full-year revenues for fiscal 2025 reached $2.432 billion, a 2.1% increase compared to fiscal 2024 after adjusting for an additional week of operations in the previous year [5] - Consolidated revenues in Q4 2025 were $614.4 million, down from $639.9 million in the prior year, with a revenue growth of approximately 3.4% when excluding the extra week in fiscal 2024 [18][21] - Consolidated operating income for Q4 2025 was $49.6 million, compared to $54 million in the prior year, while net income decreased to $41 million or $2.23 per diluted share from $44.6 million or $2.39 per diluted share [18] - Consolidated adjusted EBITDA for Q4 2025 was $88.1 million, down from $95 million in the prior year [18] Business Line Data and Key Metrics Changes - Uniform and Facility Service Solutions revenues for Q4 2025 were $560.1 million, a decrease of 4.4% from Q4 2024, with organic growth of approximately 2.9% [21][22] - First Aid and Safety Solutions segment revenues in Q4 2025 increased to $31.1 million, with organic growth of 12.4% driven by the segment's van business [23] - Revenues from the Other segment, which includes nuclear services, were $23.3 million, a decrease of 5.3% from Q4 2024 due to lower activity in North American nuclear operations [24] Market Data and Key Metrics Changes - The company noted improvements in customer retention and key performance metrics, despite a softer employment environment impacting parts of its customer base [6][12] - The company experienced notable improvements in retention after two years of elevated lost business, with positive trends in NPS scores and customers under contract [6] Company Strategy and Development Direction - The company aims to drive organic growth to mid-single digits and improve EBITDA margins into the high teens over the next couple of years [14] - Investments in technology and organizational initiatives are expected to enhance operational efficiency and scalability, particularly through the implementation of the Oracle ERP system [10][30] - The company is focusing on enhancing customer experience and operational excellence through the introduction of the UniFirst Way, a collection of service-focused procedures [7] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the ability to drive meaningful improvements in overall profitability, despite expecting a temporary step back in profitability for fiscal 2026 due to ongoing investments [12][14] - The impact of tariffs is anticipated to escalate in fiscal 2026, with management taking steps to minimize cost increases through strategic sourcing and collaboration with customers [11][27] - The company expects to see continued improvements in customer retention and sales effectiveness, which are crucial for future growth [33][42] Other Important Information - The company generated solid cash flows from operating activities totaling $296.9 million in fiscal 2025, with capital expenditures of $154.3 million [24][25] - The company plans to continue strategic investments, including infrastructure enhancements and automation initiatives, to promote growth and efficiency [16] Q&A Session Summary Question: Can you confirm the drivers for the guided 2.6% organic growth for Uniform and Facility Service Solutions? - Management indicated that while there is momentum in sales and retention, the economic outlook and fluctuations in employment cycles are contributing factors to the current guidance [32][34] Question: What are the factors impacting margins for 2026? - Management highlighted tariffs, sales and service investments, and digital transformation costs as primary factors affecting margins, with expectations for operational efficiency to provide some offsets [35][36] Question: Will benefits from investments in sales and service be realized in 2026? - Management stated that while some benefits from sales and service investments will begin to materialize in 2026, significant improvements from ERP-related investments are expected to be realized in 2027 and beyond [40][42] Question: What is the expected impact of tariffs on pricing and client bases? - Management noted that the pricing environment remains challenging due to tariffs and inflation, but they anticipate working through these dynamics with customers [46][50] Question: Can you provide insights on the nuclear services segment's expected performance? - Management expects a wind-down of a large project in the first quarter of fiscal 2026, which will impact the nuclear services segment's performance, particularly in the first quarter [66][68]