2025年上半年CAPSE旅客满意度测评中，昆明机场安检站在11家对标机场中排名跃升至第6位，较2024 年下半年提升2个名次。据统计，收到的表扬达1800余起，较2024年有显著提升，整体增幅超过10倍， 昆明机场实实在在的进步回应着每一位旅客的期待。 精准施策，绘就服务提升"工笔画" 服务的温度，藏在对每类旅客需求的精准把握里，而这一切的前提，是筑牢安全保障的基石。昆明机场 安检站深耕"红黄蓝急客"分级保障机制，以登机时间为核心标尺实现精细化服务：启动"快速响应"，同 步协调托运行李检查与旅客人身检查环节联动配合，专人引导至快速通道，简化沟通流程，提前提示安 检要点，避免因流程不熟耽误时间。全链条的分级保障，既守住了安全底线，又让不同紧急程度的旅客 都能得到适配服务，让安全与快捷实现"双向奔赴"。 "本以为带老人小孩过安检会很麻烦，没想到刚到排队区就有工作人员主动引导，全程帮忙提行李、讲 流程，感觉特别贴心！"来自重庆的旅客王女士在昆明长水机场过检后，忍不住在社交媒体上分享自己 的暖心体验。这样的好评，正是昆明机场安检站以"安心、暖心、贴心、舒心、慧心"的"五心"服务理 念，推动服务质量持续提升的生动注脚 ...

Core Viewpoint - The company emphasizes the importance of technological innovation in enhancing the safety and efficiency of air cargo security checks, leading to high-quality development in the aviation cargo sector [2][5]. Group 1: Technological Innovation - The Daxing Airport's cargo security department has implemented a new model for cargo inspection that enhances efficiency and rigor, eliminating the manual stamping process and ensuring that only verified cargo enters the security check process [2][3]. - The widespread application of centralized image judgment mode has significantly promoted the standardization and scientific development of air cargo security checks, providing strong technical support for quality improvement [2][3]. Group 2: Innovation Work Studio - The company has established an innovation work studio that focuses on small-scale innovations to improve operational efficiency and address practical challenges, such as the limited battery life of tablets used in cargo inspection [3][4]. - The studio has introduced a smart charging cabinet to manage tablet charging and document storage, which will be further promoted by the company [3]. Group 3: Training Mechanism - The company has developed a comprehensive training mechanism to enhance employees' ability to identify dangerous and prohibited items, utilizing a prohibited items image library and personalized online learning platforms [4]. - A three-dimensional training mechanism has been established, combining online assessments and offline practical tests to ensure that all employees are well-equipped to handle security challenges [4]. Group 4: Future Directions - The cargo security department aims to accelerate innovation in cargo operations, leveraging the platform advantages of the innovation work studio to explore the deep application of cutting-edge technologies in the cargo sector [5].