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Zoomcar Collaborates with Google Cloud to bring Generative AI at the Core of Guest, Host Experience
Prnewswire· 2025-08-06 11:30
Core Insights - Zoomcar has partnered with Google Cloud to integrate Generative AI and Machine Learning into its platform, enhancing host onboarding, reducing cancellations, and improving fraud detection [1][2][3] Financial Performance - In FY24–25, Zoomcar reported a 44% improvement in Adjusted EBITDA, with a contribution margin reaching a record 47%, translating to approximately $10 in contribution per booking [2] Technological Innovations - The company has deployed intelligent AI agents using Google Cloud's Vertex AI and Gemini models, resulting in improved user experience and operational efficiency [3] - Host Assist, an AI assistant powered by a Large Language Model, has reduced average host onboarding time by 30% [4] Host Support Initiatives - Zoomcar is developing a Host Intelligence Engine to provide personalized feedback and actionable insights to maximize host earnings, starting with Pricing Insights [5] - The company is leveraging AI to analyze host-guest interactions to reduce host-driven cancellations, thereby enhancing guest satisfaction [6] Fraud Detection and Marketplace Integrity - A real-time AI-driven fraud detection engine is being implemented to analyze identity attributes and KYC documents, aiming to improve fraud detection accuracy and enhance platform integrity [6] Industry Impact - The collaboration with Google Cloud exemplifies how Generative AI can transform customer experiences in the car-sharing marketplace, setting new benchmarks for efficiency and trust [7]
Zoomcar Unveils 'ZoomPro' to Revolutionize Fleet Hosting in India's Self-Drive Market
Prnewswire· 2025-07-10 12:00
Core Insights - Zoomcar has launched 'ZoomPro', a B2B dashboard aimed at enhancing the management of vehicles, pricing, and bookings for large fleet partners, reflecting a 10% year-over-year increase in bookings and an 86% surge in repeat users [1][2][9] Company Overview - Zoomcar, founded in 2013 and headquartered in Bengaluru, is India's largest peer-to-peer car-sharing marketplace, connecting vehicle owners with users through a digital platform [6] Product Features - Key features of ZoomPro include centralized booking views, multi-user access, smart car reassignment, vehicle performance tracking, AI-driven pricing insights, e-invoicing, and an API integration suite for seamless fleet management [8] Strategic Goals - The introduction of ZoomPro is part of Zoomcar's strategy to consolidate the self-drive ecosystem, providing scalable digital infrastructure for supply partners to enhance growth and operational efficiency [2][5] Financial Performance - Zoomcar reported a contribution profit of $4.25 million with a 47% margin, alongside a 67% reduction in operating loss, indicating a strong financial position as it implements its tech-led growth strategy [9]
Zoomcar Accelerates Profit Momentum in FY25 with Record Contribution and 44% EBITDA Improvement
Prnewswire· 2025-06-30 11:48
Core Insights - Zoomcar achieved a record contribution profit of $4.25 million, marking a significant turnaround from a loss of $(0.98) million in the previous fiscal year [3][5] - The company reported a sixth consecutive profitable quarter on a contribution basis, indicating strong marketplace fundamentals and improved customer engagement [2][3] Financial Performance - Contribution profit reached an all-time high of $4.25 million, representing 47% of revenue for FY25, compared to a contribution loss of -10% in FY24 [3][16] - Bookings increased by 10% year-over-year, from 387,821 in FY24 to 426,788 in FY25, with a repeat user rate rising by 86% [4] - Cost of revenue decreased by 49%, from $10.33 million in FY24 to $5.30 million in FY25, contributing to a reduction in total costs from $41.57 million to $19.51 million [5] Operational Metrics - Average Guest trip rating improved to 4.70 from 4.16 in the prior year, reflecting enhanced customer experience [6] - High-quality cars (rated 4.5+) increased by 58%, indicating a focus on quality and customer satisfaction [6] Profitability Improvements - Adjusted EBITDA loss improved by 44%, narrowing from $(17.85) million to $(9.91) million [7] - Loss from operations significantly decreased by 205%, from $(31.67) million in FY24 to $(10.40) million in FY25 [7] Strategic Initiatives - Zoomcar launched advanced vehicle inspection and GPS safety protocols to enhance quality and transparency [8] - The company is rolling out new B2B tools for fleet operators and adopting AI-led support to improve platform efficiency [8]