一人两宠服务
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新海航四周年:海南航空乘势而上,四载有为
Xin Lang Cai Jing· 2025-12-08 10:21
Core Viewpoint - Hainan Airlines has undergone significant transformation and growth over the past four years under the leadership of Liaoning Fangda Group, positioning itself for high-quality development as it approaches the operational closure of the Hainan Free Trade Port in 2025 [3][51]. Group 1: Party Building and Corporate Culture - The company emphasizes a "Party Building as the Soul" corporate culture, integrating it deeply into its operations to enhance employee cohesion and drive development [5][53]. - Since joining Liaoning Fangda Group, Hainan Airlines has conducted over 15,800 learning sessions on party policies, covering 492,000 participants, and organized more than 3,540 themed party day activities [5][53]. - The company has increased the proportion of party members in key positions to 26.9% and established 218 "Party Pioneer Posts" to enhance operational safety and service [7][55]. Group 2: Safety Management - Hainan Airlines adheres to a "Safety First" policy, having achieved over 10 million safe flight hours and received the "Diamond One Star Award" for flight safety, becoming the first private airline in China to do so [10][58]. - The company has invested over 54.2 billion yuan in materials and maintenance, ensuring the safe return of over 369 grounded aircraft to service [10][58]. - Since December 2021, the airline has flown approximately 2.44 million hours without any company responsibility incidents, maintaining all safety indicators within control limits [10][58]. Group 3: Service Excellence - Hainan Airlines has been awarded the "SKYTRAX Five-Star Airline" title for the 14th time, along with several other accolades, reflecting its commitment to high-quality service [13][63]. - The airline has implemented innovative service offerings, including a new Airbus A330 fleet with upgraded cabin designs and amenities, enhancing passenger comfort and experience [15][67]. - The company has also introduced unique services such as "Pet in Cabin," expanding its offerings to pet owners and winning industry recognition [25][73]. Group 4: Management Transformation - Hainan Airlines reported a revenue of 53.438 billion yuan and a net profit of 2.845 billion yuan for the first three quarters of 2025, marking a year-on-year growth of 30.93% [27][75]. - The company has optimized 293 internal regulations and completed 487 updates to enhance operational efficiency and compliance since joining Liaoning Fangda Group [27][75]. - A cost control mechanism has been established, identifying nearly 13,000 cost-saving opportunities and achieving a total of 27.1 billion yuan in cost reductions over four years [28][76]. Group 5: Employee Welfare - Hainan Airlines has implemented various welfare policies, including free meals and holiday bonuses, benefiting over 16,000 employees and their families [29][31]. - The company has invested over 200 million yuan in free meals and provided 466 million yuan in holiday and birthday benefits [31][77]. Group 6: Innovation and Technology - The airline has invested in IT infrastructure and introduced AI technologies, significantly improving operational safety and efficiency [33][35]. - Hainan Airlines has developed a dynamic weight management system that has saved 311 tons of fuel and improved payload capacity on various aircraft models [35][36]. Group 7: Social Responsibility - Hainan Airlines actively engages in social responsibility initiatives, including free cataract surgeries for underprivileged communities, demonstrating its commitment to giving back to society [37][41]. - The airline has successfully completed several major flight support tasks, earning recognition for its role in ensuring the safety of Chinese citizens abroad during crises [41][42]. Group 8: Future Outlook - With the impending operational closure of the Hainan Free Trade Port, Hainan Airlines aims to enhance its international route network and contribute to the region's development [42][44]. - The airline has already established 25 international routes and plans to expand its offerings further, reinforcing its position as a key player in the aviation sector [44][45].
海南航空:升级宠物客舱服务 推出“一人两宠”新举措
Zheng Quan Shi Bao Wang· 2025-08-05 01:44
人民财讯8月5日电,8月4日,海南航空宣布推出"一人两宠"服务,允许旅客在符合规定的前提下携带两 只宠物进入客舱。长春站点正式加入客舱宠物运输服务网络,经停站点的客舱宠物客票购买限制也已放 开,共有112条经停航线纳入服务范围。截至目前,海南航空已在全国35个出港城市提供宠物进客舱服 务,航线覆盖超450条。 ...
海南航空宠物客舱关爱服务举措再升级
Zhong Guo Min Hang Wang· 2025-08-04 06:53
"每名旅客仅能携带1只宠物"的限制,成为影响多宠家庭是否选择航空出行的重要因素。为切实解决这 一问题,海南航空经多方市场调研、突破重重技术难关,于7月28日起正式推出"一人两宠"服务产品-- 旅客可在符合相关规定的前提下,同时携带两只宠物进入客舱同行。该服务的落地,不仅填补了行业内 多宠同行服务的空白,更从旅客实际需求出发,为多宠家庭提供了更灵活、更周全的出行选择。 携宠出行更便捷,海南航空新站点服务上线 扩大占座宠物箱尺寸 提升宠物出行舒适度 中国民航网 通讯员黄伟琪、杨映娟 报道:作为国内首家推出宠物客舱关爱服务的航司,海南航空始终 以旅客需求为导向,持续完善宠物出行相关服务。自7月28日起,海南航空推出"一人两宠"服务、扩大 占座宠物箱尺寸、新增服务站点等多项举措,进一步提升宠物出行的便利性与舒适度。 为提升宠物在飞行途中的乘坐舒适度,经多次测量各机型座椅尺寸,同步通过微博、小红书等自媒体平 台调研携宠旅客出行的意见与建议,海南航空自7月28日起,对占座宠物箱尺寸进行了调整--从原有规 格45×28×24扩大至55×28×24cm(长×宽×高)。扩容后的宠物箱为宠物提供了更充裕的活动空间,可满 足其转身 ...